Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
99% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great value

Posted 17-Aug-2014
Lovely grounds, clean, comfortable, staff happy to accommodate my late arrival
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in beautiful surroundings

Posted 07-Jun-2014
Booked the room for a one night stay, a single which was very reasonably priced. It was in Fir Tree Court, not the main building, which was a short walk away, which was fine as the weather was great, but might not be ideal in winter. The room was pretty small, basically an attic room, but due to some clever use of space managed to provide all the facilities that you would expect. If you are tall, however, watch your head in the bathroom. Breakfast is in the main house, buffet style, tasty, with an excellent selection
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel set in great surroundings and gardens

Posted 25-May-2014
Good hotel set in beautiful gardens, and rooms very clean. Single room however is very small.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great venue, awful bed

Posted 19-May-2014
Pros: We!come, bar food was good.
Cons: The bed...please
Location: Name of the road would be helpful....in that part of Hook.There were 3 church lanes.
Made very welcome, but the bed left a lot to be desired. Not comfortable, very lumpy, no support at all. Premier Inns have great mattresses.... Perhaps they could be the same...? .
4 out of 5
Recommended
for Personal Event
by Deb from Hampshire

Posted 13-May-2014 on Hotels.com
When booking I was not made aware that a wedding was at the same venue. That meant I would be unable to eat in the restaurant or have a drink at the bar. Neither were a part of my trip so as it happens, that suited me. However, had I been visiting for other reasons, that would not have suited me. As soon as my booking was known, I should have been contacted and the limitations of the venue explained. That way, I could have rebooked had this not suited. This could happen to other guests if my feedback is not acted on.
3 out of 5
Recommended
for Personal Event
by Ludie88 from Kent

Just OK

Posted 12-May-2014 on Hotels.com
Room (in Annexe) was just OK, the shower room was very nice. Quite a distance from the main house (in the rain) although umbrellas were provided in the lobby area. Plenty of teas, coffee and milk, but no teaspoon! The room seemed to be furnished more for men than women, as the wardrobe wasn't tall enough to hang a coat or dress. Had to be on the back of the bathroom door. Got a good deal but probably wouldn't return.
3 out of 5
Recommended
by A verified traveller

Posted 09-May-2014 on Hotels.com
Could hear everything next door
5 out of 5
Recommended
for Personal Event
by daniel stacey from birmingham

great scenery

Posted 07-May-2014 on Hotels.com
hotel was fantastic along with the staff and the rooms were very clean and well equipt.
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Worst night sleep ever

Posted 02-May-2014 on Hotels.com
I stayed in this hotel a couple of nights a go...admittedly thinking id booked Wakefield park but nether the less. On first approach the hotel is set in a lovely location and the drive towards the main building is quite impressive...however those are the only 2 positives I can take away from the experience. The walls were beyond paper thin...I could hear a man on his phone for around half an hour...WORD FOr WoRD!! To top this off just as I'm trying to sleep after a hectic day at work the same man snored ALL night!! I could hear it that loud my phone was able to record it! After pleasantly phoning reception and getting laughed at when I reported this issue I can honestly say I am appalled by the customer service. I did not sleep a wink all night and had a headache the following day! They either need to seriously thicken those walls up or knock the place down as I can not be the only person that heard all that noise from a neighbour that evening. Luckily this was a business stay and not pleasure!! If I had booked this for a weekend away I would have been mortified!!! Can thankfully say I will not be returning to this hotel again and have advised my co workers against ever staying here. It really was a terrible experience.
1 out of 5
Recommended
for Couples
by Never again from Portsmouth

Did not want us there

Posted 29-Apr-2014 on Hotels.com
From the moment we arrived, we were told that a wedding was on. So the restuarant and bar were not available to us. Only room service ? The rooms are so small that with two luggage cases on the floor you had to walk on them!