The Hotel Mercure has always been my hotel of choice in Southampton. This time I was upgraded and the room was so comfortable, warm and very quiet. It made my stay extra special. As usual, the staff were most helpful and the food was excellent.
The hotel is clean and welcoming. We were very impressed with the room and the bed was really comfortable. The hotel staff were all very helpful and friendly and we really enjoyed our stay. Beautiful old historic building, very pretty garden, with the added bonus of on site parking. Very close to town centre. Would definitely stay here again.
Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
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