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Reviews of Hotel Samira Club - Caters to Couples

3 out of 5
Hotel Samira Club - Caters to Couples
Avenue de la Paix, Hammamet

Reviews

6.8
Rating 10 - Excellent. 17 out of 84 reviews" "
Rating 8 - Good. 30 out of 84 reviews" "
Rating 6 - Okay. 11 out of 84 reviews" "
Rating 4 - Poor. 15 out of 84 reviews" "
Rating 2 - Terrible. 11 out of 84 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hajer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Amine

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

HADZI MILICA

Disliked: Property conditions & facilities
This place is beyond dirty with a bad service and customer service. Also everything is very disorganized because they don’t what they are doing. They would take you towels and never replace them with a clean ones so you have no towels at all. No toilet paper ever. Sheets are super dirty and furniture is super old. The only good thing is the beach with a super expensive restaurant. It should have 2 stars not 3. Stay somewhere else!
Stayed 5 nights in Aug 2022

10/10 Excellent

Sahbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family holiday and very friendly staff
Stayed 4 nights in Jul 2022

4/10 Poor

RAFIK

Stayed 4 nights in Jul 2022

4/10 Poor

amine

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2019

2/10 Terrible

Jade

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wedding gift from my sister-in-law who had told the hotel.com adviser of the platform Hotel.com in Ireland and we are very disappointed with the services and service of the staff of this hotel when we arrived we were Waited for hours in the lobby without even offered a refreshing, we were housed in a low-end room I could not swim in the pool, there were no towels or toiletries. Toillettes in the room we requested and each time the person returned to our room without knocking on the door! the dishes from the buffet restaurant had no indication with or without pork !!! no respect for the customers !!!
Stayed 2 nights in Sep 2019

4/10 Poor

Aman, Canda

Travelled with family
Disliked: Staff & service
The parties ware good,children programs, Every thing is allowed even for children 😡
Stayed 3 nights in Sep 2019
Response from Guest relation on 11 Sept 2019
Dear Aman , Thank you for this comment on Expedia your remarks are very important for the improvement of our hotel and services we will share it with the hotel staff and the concerned department

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Guest Relation on 27 Jun 2019
Cher Client, Merci de nous faire part de votre expériences afin de pouvoir améliorer nos qualités de service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice fun hotel
I love it here. Alot of fun. You don’t need to go anywhere else. Best hotel ever
Stayed 2 nights in Sep 2017

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

joe b, birmingham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in tunisia
Amazing experience..private beach and pool was great..nice facilities..lots of food to choose from.. Friendly staff.. Nice view

4/10 Poor

Ezz, AD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Disappointed!
It just not for families! It may be good for singles who want to get drunk all the time! The "All Inclusive" formula is not good for families. The animation and entertainment is the best though!

10/10 Excellent

Tia, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time this month!
We came beginning of Sept then returned again 2 weeks later! People friendly great ambiance!

10/10 Excellent

Tia, Montreal, Qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Samira Club - Perfect location for nightlife
This hotel completely exceeded my expectations especially since it's a 3 star. This is the first place that I've stayed at in Tunisia that had a king sized bed! It's an all inclusive, beachfront property and within walking distance to most of the nightclubs. It's a nice mix of Tunisians and foreigners of all ages. It offered plenty of activities and the animation team were great! Even the 3 meal buffet had variety to it. Would recommend and definately return.

8/10 Good

Simon, Worcester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Really nice hotel, a quick cab ride from the old town or new. The beach was gorgeous with plenty to do. Pool was well looked after as well. Dinners were much better than breakfasts but the really polite staff were excellent throughout! A lovely place to relax!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
I spent 3 nights in Samira and it was great. Breakfast and Dinner buffet were very good. Plenty of different activities. Room was spacious and clean. People were very polite. I had far better time here than a four star hotel I went to last year.

6/10 Okay

ANIS

Disliked: Cleanliness
Infrastructure de.l hotel.bien Mais qualite des chambres et de ma restauration à revoir
Stayed 1 night in Aug 2023

10/10 Excellent

Hanne

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at dozen of hotels. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.
Stayed 1 night in Jul 2023

6/10 Okay

Duca Raluca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Il albergo e ottimo come struttura ce da lare un po de lavoretti ,la pulizia e zero ,asugamani orrendi e puzzolenti le lenzuola uguale, il cibo non di pou vedere sempre lo stesso pranzo e cena anche scarso e di una bassa qualita
Stayed 5 nights in Sep 2022

2/10 Terrible

KHALED

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Seulement l'emplacement est bien
Stayed 3 nights in Sep 2022

10/10 Excellent

Yman

Stayed 7 nights in Aug 2022

6/10 Okay

Akram Rami

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Preis Leistungsverhältnis relativ gut. Man merkt allerdings den unterschied, wie sie den Europäer behandeln und wie die anderen behandelt werden. Kein Wlan in den Zimmern ist auch nicht toll. Der strand und das Meer sind einfach hervorragend. Alles in allem werde ich wahrscheinlich keinen urlaub mehr in tunesien machen, die Verkäufer sind sehr sehr sehr aufdringlich und verlangen unmengen Geld von den Touristen. Der Preis richtet sich immer nach der Spracher der Käufer, was ja sehr lächerlich ist.ich war leider sehr enttäuscht
Stayed 6 nights in Aug 2022

4/10 Poor

Nouioua

Travelled with family
Disliked: Amenities, property conditions & facilities
la piscine et la plage
Stayed 7 nights in Aug 2022

2/10 Terrible

LASSAAD

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
l'etat de la chambre etait terrible imagine y'a de l'eau de la mer pour faire notre doiche et pour laver le visage en plus ils m'ont voler short et chandail par une personne a l'interieur de l'hotel et meme j'ai declarer a la receotion y'a rien qui se passe
Stayed 5 nights in Aug 2022

4/10 Poor

Faycal

Stayed 6 nights in Aug 2022

8/10 Good

CAROLE

Stayed 9 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Piscine et plage agréable Chambre sale ( traces sur le carrelage de la salle de bain robinetterie miroir) et ménage pas fait quotidiennement / clim bruyante pour la nuit Nourriture peu variée snack quasi inexistant N’avons pas eu le droit à l’alcool dans notre offre all inclusive on nous a remis des bracelets n’ayant pas possibilité d’avoir des boissons alcoolisées. Personnel de l’hôtel pas aimable (serveurs réception restaurant) Point positif du séjour fut les animateurs et les personnes s’occupant des excursions qui étaient très sympathique.
Stayed 7 nights in Sep 2019

8/10 Good

Marcello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normale
Esterno bello e gradevole,piscina gigante e marr pulito Camere pulite ma semplici e migliorabili Cibo per lo più gradevole con qualche nota di ripetività L'unica vera pecca i locali cucina e service drink veramente vecchi vecchissimi,occorre un rifarli immediatamente Comunque qualità prezzo corretti direi
Stayed 6 nights in Sep 2019

4/10 Poor

Yacine

Disliked: Staff & service
Mauvaise surprise, dont je demande remboursement !!! Au check-in , on nous donne uniquement une seul chambre au lieu de deux!
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 6 nights in Aug 2019
Response from Guest relation on 16 Aug 2019
Dear Guest Thank you for your rating.

8/10 Good

Iman

Liked: Staff & service, property conditions & facilities
Pas mal pr les enfants de moins de 13 ans
bon séjour, personnel et équipe d'animation au top, souriant. Mes enfants ont bcp aimé les soirées à thème. Les 2 seul pb c'est la femme de chambre qui passe trop tôt le matin pr nous déranger et l'eau salé des piscines.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Plage pas nettoyée et mer souvent pas baignable, nourriture pas mauvaise mais peu variée, personnel des piscines un peu trop entreprenant ça en devient lourd surtout quand on vient avec nos enfants..pas vraiment All inclusive car quand on vient avec expédia l’alcool n’est pas compris! Bref à ne pas refaire!
Stayed 7 nights in Jul 2019

2/10 Terrible

TEST

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes malades depuis notre dernier séjour : gastro et mycoses nous avons un certificat médicale fait en Tunisie et un autre certificat se ra fait en France par plusiers médecins! A FUIRE!
Stayed 5 nights in Jul 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Guest relation on 1 Jul 2019
Dear guest, Thank you for this rating we're glad that you enjoyed your stay in our club For the pleasure of welcoming you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Guest relation on 27 Jun 2019
Cher client, Nous espérons que vous avez passé un bon séjour parmi nous. En espérant vous revoir très bientôt. Au plaisir de vous lire :)

10/10 Excellent

Gentiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2019
Response from Guest Relation on 11 Jun 2019
Dear guest Thank you for this nice rating :)

6/10 Okay

GRIPPI

A améliorer
Buffet très moyen Animations sympa Chambre très basic rien de typique
Stayed 2 nights in May 2019
Response from Guest Relation on 29 May 2019
Cher client, Merci pour votre commentaire posté sur Expedia. Pourriez-vous nous fournir plus de détails, vos remarques sont importantes pour l'amélioration de nos services au plaisir de vous revoir à nouveau à Hôtel Samira Club :)

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel!
Super équipe!!! Personnel à l'ecoute, très souriant et très sympas! Chambre propre et literie correct. Nous avons très bien mangé, sauf les boissons qui n'étaient pas terribles (all inclusive) Animations top! Nous avons passé un très bon séjour!
Stayed 7 nights in May 2019
Response from Guest relation on 16 May 2019
Cher client, Nous vous remercions pour nous faire part de votre expérience à Samira Club. Nous sommes ravis que vous ayez apprécié votre séjour ainsi que nos services,vos remarques sont très importantes pour nous. Nous veillons continuellement sur l'amélioration de la qualité de nos services. Au plaisir de vous accueillir de nouveau parmi nous à Samira Club :)

10/10 Excellent

Gentiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Gentiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel , bonne équipe d’animation , la bouffe dommage pas assez variées
Stayed 5 nights in May 2018
Response from Nadia C on 3 Jun 2018
Cher client, Nous vous remercions pour le temps consacré à rédiger ce commentaire ainsi que pour votre intérêt envers notre établissement Samira Club. Nous avons bien pris en compte votre remarque car nous travaillons continuellement sur l'amélioration de nos services. Au plaisir de vous accueillir de nouveau parmi nous à Samira Club :)

6/10 Okay

Nicole, Orléans

Liked: Staff & service, room comfort
hotel proche de la mer, rarement de wifi
nourriture très moyen, beaucoup de gaspillage, équipe d animation très sympa, l ensemble du personnel agréable poli. Mais pour moi hôtel gros grand, trop de monde...C est un peu l usine....Les chambres sont faites tous les jours, les femmes de ménage agréables et disponibles
Stayed 13 nights in Sep 2017

8/10 Good

Sonia, Paris

Liked: Cleanliness
Nice Hotel
j'ai passé des vacances super avec mes enfants qui ont adorés les toboggans de la piscine au bord de la mer, un paysage magnifique, pour profiter du soleil, hôtel bien animé tout au long de la journée, bungalow original, propre et confortable pour les gens pas trop exigeants. buffet varié, plats bien garnis...
Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It was bad, I didn't Like ! The service was bad !
The security was bad - only good thing was the beach was close to the hotel ! And food was bad too, and you have to wait... Animation was okay, sweet people !
Stayed 7 nights in Jul 2017

10/10 Excellent

M-Essaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Faten

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

S.Annabi, Annaba

Liked: Staff & service
Disliked: Room comfort
Magnifique
l'animation

4/10 Poor

Khalil

Disliked: Property conditions & facilities
العمل علي راحت الزبون
الاقامه كانت جيده ولاكن أنا لم يعجبني الفندق لاان المطعم كان بدون تكيف ولاكن شكرًا لهم لأنهم يعملون