Indoor pool, outdoor pool, pool umbrellas
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Reviews of Hotel Marina Palace

4 out of 5
Hotel Marina Palace
Yasmine Hammamet, Hammamet

Reviews

6.4
Rating 10 - Excellent. 50 out of 384 reviews" "
Rating 8 - Good. 115 out of 384 reviews" "
Rating 6 - Okay. 102 out of 384 reviews" "
Rating 4 - Poor. 58 out of 384 reviews" "
Rating 2 - Terrible. 59 out of 384 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

tahir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad place to stay noisy unsafe no respect we pay only for a pool everything was bad be careful guys
Stayed 1 night in Sep 2023

4/10 Poor

salah ibrahim

Stayed 1 night in Aug 2023

6/10 Okay

Emhimed

Stayed 1 night in Aug 2023

2/10 Terrible

samer

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I found dead bugs in the bathroom and unorganized beds
Stayed 2 nights in Aug 2023

8/10 Good

Frini

Stayed 1 night in Jul 2023

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no attention to as at all . Never come back or recommend it
Stayed 2 nights in Jul 2023

4/10 Poor

Kais

Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Abadalla

Stayed 1 night in Sep 2022

4/10 Poor

Abdelbasset

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
100 year to check out... outside security is the worst
Stayed 1 night in Sep 2022
Response from Dhe on 1 Oct 2022
Nous sommes désolés de constater que vous êtes mécontent. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Nous vous remercions de nous en avoir fait part

4/10 Poor

Imed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and the air conditioner was terrible. The food wasn’t good and choice
Stayed 1 night in Aug 2022
Response from Dhe on 1 Oct 2022
Nous sommes désolés de constater que vous êtes mécontent. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Nous vous remercions de nous en avoir fait part

6/10 Okay

Mohamed

Disliked: Cleanliness
disoppointing stay .
it wasn't my first stay in this hotel, I believe the experience is generally not so good.
Stayed 4 nights in Jun 2022

10/10 Excellent

abdunaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good service fantastic thanks alods
Stayed 8 nights in May 2022

8/10 Good

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice clean hotel
Stayed 1 night in Apr 2022

4/10 Poor

Riadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Dhe on 27 Jul 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

2/10 Terrible

Yassine

Stayed 1 night in Jul 2021

8/10 Good

jonathan

Business traveller
Liked: Staff & service
Not a bad hotel for the price. It's a little dated, but it's somewhere to lay your head for the night
Stayed 1 night in Nov 2020

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good placing near to everything, exelent price, personel freindly and always greet with a smile. Nice Food so cheap we skiped buying from outside, as u get 3 course meals with deserts at half the price soo much food and tbh tastyer then the harbor top rated restorant.
Stayed 8 nights in Oct 2020
Response from Dhe on 10 Nov 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaire

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I've stayed here a couple.of.times, and each time it's a very comfortable night and the guys here are great. Fantastic service!
Stayed 1 night in Oct 2020
Response from Dhe on 2 Nov 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Dirty and worst hotel
Stayed 2 nights in Sep 2020
Response from Dhe on 2 Nov 2020
Nous sommes désolés de constater que vous êtes mécontent. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Nous vous remercions de nous en avoir fait part

6/10 Okay

Ronald

Liked: Cleanliness, room comfort
Disliked: Staff & service
N
Hotel was comfortable enough and clean. The food was okay but the staff should learn customer care and smile a bit more (maybe even once or twice!)
Stayed 1 night in Jul 2020
Response from DHE on 27 Jul 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Samy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from DHE on 27 Jul 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean rooms, nice pool area, close to amenities.
Stayed 3 nights in Jul 2019
Response from Dhe on 2 Oct 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Ayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
We enjoyed our stay. The hotel is clean and relaxing. The food is great! The location great plenty to do near by. A few room for improvements such as: the WiFi is not very good from the room it’s very poor in fact and also the air conditioning didn’t work very well. There was no entertainment at the hotel, this would have been nice to have! Other than those minor things it is a great hotel to stay in and it’s clean and relaxing. Would definitely recommend.
Stayed 1 night in Jun 2019
Response from Dhe on 21 Jun 2019
Merci d'avoir séjourné dans notre établissement,nous vous remercions infiniment pour vos commentaires . Nous prenons tous vos commentaires en considération et les prenons très au sérieux

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use it again nice place
Stayed 2 nights in Jun 2019
Response from Dhe on 18 Jun 2019
Thank you for staying in our establishment.

6/10 Okay

Caroline

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Dhe on 18 Jun 2019
Thank you for staying in our establishment.

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marina Palace
It was great. People are very friendly and I felt very comfortable there!
Stayed 18 nights in Feb 2019
Response from Dhe on 2 Mar 2019
Thank you for staying in our establishment. We appreciate your comments.

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Nice People working in the reception, nice food ,room nice and clean ,im not happy with the 4 single Algerian men's was so drunk and trying touching my girlfriend
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Exellent but its was not towel in my room and no fridge
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A great view from my room, great cuisine; completely unreasonable staff not letting me boyfriend on the property in regards to security; unprofessional staff hitting on patrons of the hotel trying to take advantage; a male staff member doesn’t understand plain English and wouldn’t explain things properly in French either; no heat in my room and was never fixed properly either
Stayed 7 nights in Dec 2018
Response from Dhe on 2 Mar 2019
Thank you for staying in our hotel, we thank you very much for your comments. We take all your comments into consideration and take them very seriously

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018
Response from Dhe on 4 Mar 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018

4/10 Poor

Oussama

4 stars for nothing
Stayed 4 nights in Aug 2018

6/10 Okay

Oualid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need Maintence , very old , the staff care less, the propity its very old the room need to be updeted
Stayed 3 nights in Aug 2018

8/10 Good

E,sa, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marina Palace is located in the center of Hammamet Yasmine, close to the corniche and to the shops. It has an amazing swimming pool with spa and massage services. The food is delicious, and the staff is friendly. I recommend it for relaxation trips.
Stayed 2 nights in Jul 2018

6/10 Okay

Mahdi

Stayed 4 nights in Jun 2018
Response from Dhe on 28 Jun 2018
Merci d'avoir séjourné dans notre établissement

6/10 Okay

Khaled

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No air conditioner/ clueless front desk staff
Very irritating to talk to front office. Like to argue ... no air conditioner thats is my first frustration... food really bad. Although the price not bad for the room. The pool does not look like the advertised picture
Stayed 7 nights in Jun 2018
Response from Dhe on 28 Jun 2018
We are sorry that you have not found satisfaction. We do our best to solve the problem you have encountered. We thank you for sharing it with us.

2/10 Terrible

lahcen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth 2 star
Is the worst hotel I stayed in my life very rude manager the receptionist not polite the room very dirty

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing.
Definitely not worth 4 stars. The room and amenities were very old and poorly maintained. The bath towels were so old that they look like rugs. They had very old TVs (cathodic tubes) and the display was blurry. Very few channels. There was mild on the AC vents. There was no Gym nor a fitness center as they claim on the hotel web site. No entertainment what's so ever. Towels were not available at the pool. The food was very lousy. Low quality and the remaining of the previous day was served the next day. There were very limited number of staff serving many customers at the hotel. The hotel had a reserved beach slot but it was not supervised (no life guard if you swim before 11am) and the poor amenities were available. I would not recommend this hotel to anyone visiting this place. Though I do recognise that the staff did their best with what they had, the management has absolutely no idea how to run a proper 4 stars hotel in such a beautiful location.
Stayed 3 nights in Jul 2017
Response from dhe on 19 Jul 2017
Nous vous remercions infiniment pour vos commentaires . Nous prenons tous vos commentaires en considération et les prenons très au sérieux...

6/10 Okay

taoufik Guizani

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel close to all needs
Need to improve the accessories . Need to renew all TV in the rooms And increase the speed of Internet

6/10 Okay

little, Willmar, MN

Liked: Staff & service
Business
Low season , Hotel empty, very little selection on the buffet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
breakfast
you have to pay for your own water with breakfast!!!!thats crazy..never had this experience before

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location , fair price
Excellent , friendly staff . I've was able to change my room without additional cost . Good selection of food in restaurant . Private beach short walk away .

6/10 Okay

diana, swindon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pool was amazing, But at the end of june no air conditioning in 30odd degree heat , is unexseptable. Great place other wize for the price.