Ignore negative reviews I have just come back, yes good and bad parts I can pick out, before I went I tried contacting the hotel they never answered their phone, coming back I understand there is one lady on reception the phone continuously rings as she is so busy doing everything fantastic worker doing too many jobs. I found the food fine its not English food which I think a lot of people are looking for, no problems with food as they have several restaurants to choose, I went with my teenage age daughter and we were treated great. We went all inclusive so I don't know what is is like on other basis. The staff were all very helpful to us, I would recommend this hotel, only not for a quiet retreat as there was a lot of people adults and kids, extremely big hotel.
Lovely hotel and beautifully clean, wish we had asked for a double mattress we got 2 singles and the bed is on wheels!! Everything was perfect, only 1 niggle 5 TDN for a bottle of water is a bit steep.
The hotel stay was very nice. The staff were helpful and the place felt very relaxing. As well as the beach, there were lots of outdoor pools but best of all was an internal pool which meant that the kids got to splash around even when the occasional shower kept us inside.
My wife and I booked this hotel at the last minute. It was one of the lower priced hotels in the area so we didn't know what to expect, but this hotel far exceeded our expectations! We've been to many different hotels in Tunisia, but this one had the newest feel to it and had the best food we've had in a hotel restaurant. Although it was a buffet, they had a wonderful and delicious selection of different Tunisia and European food. The hotel has a lot of flowers, trees, and other plants on its property so it has a very relaxing, garden feel to it. The pools are very nice too. There's a lot I could write, but Wow! is the best way to sum it up!
Austin from Tunis
This hotel has a friendly and elegant atmosphere. It located centrally in Hammamet-Sur and is very near the beach. It is …More
We had a pleasant surprise when we visited the Chich Khan. Very traditional decor with loads of little nooks and cranny to explore and relax. Staff were great and very helpful. Will visit again next year!
An excellent hotel, with reasonable facilities but BRILLIANT staff! We had some issues on arrival, which were dealt with immediately and we were given a complimentary upgrade to the Honeymoon Suite.
Khadija, head of Guest Relations made a great deal of effort to get to know us and ensure all our needs were met. Having stayed in a number of 5* hotels, we must say this one has the best staff we have come across.
What a beautiful hotel, from the minute you drive in it's pure luxury, the staff are polite descreet and attentive. The rooms are beautiful, look out for special offers and reduced rates on expedia its so worth it. I would highly rate this hotel and recommend to anyone.
liz from lake district
The Russelior Hotel & Spa proudly opens its doors on 1st April 2010 and is one of the most superior class properties in …More
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