Everything was great since day 1, Our room includes breakfast from 6:30-9:30 am and hors D'oeuvres from 5:30-7:30 pm. We did not get breakfast on the first morning since we have ti leave early for my sons wrestling tournament, came back around 6 pm and went to club lounge and theres this lady staff looking at us head to foot, not even saying hi and hello or good evening...but we just dont sat nothing. The second morning the day we will be checking out since my sons wrestling match starts 8 we decided to have our breakfast since it was our last day and we will be checking out early., theres this another staff who was kinda shocked when we came in, when in fact only guest with acceess to club lounge can enter , started banging utensils, but we didnt care, it couldnt be for us, we put away our coats and started getting breakfast, she started asking us which room are we? so still being polite and respectful, didnt say anything, my son started right away, while my son was grabbing some potatoes the lady immediately grab the serving spoon by my sons hand and said in a very bad manner, this is not for this and slam the serving spoon to back to the plate and even end up in the floor, she was just banging everthing and questioning us about everything. Everyone was treated the same, some guests were taling to us asking ourselves why is this woman sooo rude early in the morning. I asked for coffee dis nit even get one. Until we are about to leave she still banging and everyone can hear.