Dear Pamela, Thank you for taking the time to review your experience with us. I sincerely apologize that you were not satisfied. I will follow up with your areas of concern and we will strive as a team to improve the experience we provide to our guests. If you do require a full Housekeeping service during your stay you are more than welcome to request it and we'd be happy to come in. Typically for a 2 night stay we replace the towels and garbage at your request. Thank you again for your time. We do hope you'll choose to return so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Bhinder, Thank you for your glowing 5-star rating of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Carlos, Thank you for taking the time to rate your experience with us. We appreciate your rating and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Cindy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Santosh, Thank you very much for reviewing your recent stay. It was a pleasure hosting you and your family. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Rudy, I am very sorry to see that you were not satisfied with your stay. We do hope you'll choose to return and allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Matt, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We appreciate your feedback and hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Pauline, Thank you very much for providing us your feedback. I apologize that you were not happy with your experience with us. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We do follow all of the brand standards provided by Days Inn regarding our breakfast offerings but do appreciate your suggestions. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Annette, Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay. We appreciate your feedback regarding the pillows. We do have USB outlets in the back of the television but we also have phone chargers available at the Front Desk should you require them again in the future. Thank you again for taking the time to share your experience. We hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jose, Thank you for taking the time to review your stay. We apologize that you did not have a positive experience.We are always renovating and updating our property so we do hope you'll choose to return so that we can show you our improvements and begin to regain your trust.Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Alannah, Thank you for taking the time to rate your experience with us. We hope you'll choose to stay with us again in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Daniel & Aaron, Thank you for taking the time to review your recent stay. I truly appreciate your feedback and sincerely apologize for the issue you experienced. Thank you for your compliments regarding your stay as well. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jeremy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Gavin, As we discussed I appreciate you bringing the issues you experienced to my attention. I can assure you that the maintenance issues have been resolved and your room has been thoroughly inspected, there is no bug activity in that room at all. Thank you again for taking the time to review your stay. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Benjamin, We are sorry to see that things didn't go as planned. Please feel free to connect with us to discuss the issue you experienced. Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Trisha, Thank you for taking the time to rate your experience with us. We appreciate your feedback and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Joanne, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Norman, Thank you very much for providing us your feedback. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We are happy to see that overall you had a positive experience and look forward to seeing you again. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Erin, Thank you for taking the time to review your stay. We are happy to see that overall you had a positive experience. We are continuously renovating and upgrading our property so we do hope you'll choose to return to see the changes we've made. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Lisa, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Donna, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Mat, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Adrian, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear David, Thank you for taking the time to rate your experience with us. We are happy to see that you had a positive experience. We hope to see you again soon! Yours in Hospitality,Samantha Harold Assistant General Manager

Dear Isam, Thank you for taking the time to rate your experience with us. We do hope you'll choose to stay again in the future. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jeremy, Thank you very much for providing us your feedback. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We can ensure you that the maintenance issues have been resolved. We hope you'll choose to stay with us again! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Dennis, Thank you for taking the time to review your stay with us. We are pleased to see that you had a positive experience!Though we do follow all of the brand standards in regards to our breakfast items we can appreciate that there is always room for improvement! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Steven, Thank you for taking the time to address your concerns. We are sorry to see that you did not have a positive experience. I would like to confirm that your room did in fact have a queen sized bed in it. We do appreciate your feedback and will look into any matters you've mentioned immediately. We again would like to apologize that you were not satisfied with your experience. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Samantha, Thank you for taking the time to review your recent stay. We appreciate your feedback! We are in fact renovating our guestrooms and updating them on a regular basis. I sincerely apologize that there was a paint smell when you stayed. We can assure you that this issue will not occur again. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear John, Thank you for taking the time to rate your stay with us. We are sorry to hear that you were not satisfied with the complimentary breakfast. We do follow all of the brand standards in regards to our breakfast offerings but truly value your feedback. We do hope you'll choose to stay with us again so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Sylvia, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Peter, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience and look forward to seeing you again soon. Yours in Hospitality, Samantha HaroldAssistant General Manager

Dear Trisha, Thank you for taking the time to rate your experience with us. We are pleased to see that our location suited your needs. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Bruce, Thank you for taking the time to address your concerns. I apologize that you weren't able to experience our hotel! Please feel free to reach out to us in the future when you're in town and we will ensure you are informed of all policies and procedures of the hotel prior to booking.Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Doug, Thank you for taking the time to review your stay. We truly value your feedback. I sincerely apologize that your room was not ready on time. We do our very best to prepare all of our rooms by 3:00pm but above all else doing a thorough job is our highest priority. We do hope you choose to stay with us again so that we can enhance your next experience with us. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jason, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality, Samantha Harold Assistant General Manager

Dear Kaitlyn,Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality, Samantha Harold Assistant General Manager

Dear Amy, Thank you for taking the time to rate your experience with us. It appears we did not provide you with the high quality experience we aim to provide all of our guests. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Katelyn, Thank you for taking the time to review your stay. I sincerely apologize that you did not have a positive experience with us. We do hope you'll choose to return so that we can provide you with an improved experience next time. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Sachin, Thank you for taking the time to review your stay with us. We're very pleased to see that you had an outstanding experience! We hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Beverly, Thank you for taking the time to review your recent stay. We are very pleased to see that you had a positive experience. I am happy to see that our staff was able to enhance your experience with us as well. We always strive to provide the best possible customer service. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jayson, Thank you for taking the time to address your concerns regarding your stay. We truly apologize for the inconvenience. We do our very best to ensure all guests remain respectful throughout their stay but there are times when that can be a challenge. We hope you'll consider staying with us in the future as we would appreciate the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Jude, Thank you for taking the time to rate your experience with us. We are sorry to see that you did not have the experience we aim to provide. Please consider staying with us again in the future so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Shannon, Thank you for taking the time to review your stay. We are pleased to see that you had a positive experience and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear MK, Thank you for taking the time to review your recent stay. We truly appreciate your comments and are happy to see that overall you had a positive experience. Thank you for letting us know your thoughts on the mattress, we appreciate the feedback! Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Yannick, Thank you for your perfect score for the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and we look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Colen, Thank you for taking the time to rate your experience with us. We appreciate your feedback and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear Diane, Thank you very much for your 5-star review of the Days Inn Brantford. We are thrilled to see you had a positive experience and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

Dear MK, Thank you for your 10/10 rating of the Days Inn Brantford! We appreciate your feedback and look forward to seeing you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager