Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
Very nice hotel. Still looks like new (only 4 years old). Staff was very friendly as well.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Prince George B.C.

No Beach but close to the Air Port.

Posted 01-May-2015
Pros: Everything
Cons: Nothing
Location: The large Mall is about a ten min. drive.
Needed to be close to the Air Port so this Hotel was great. Its close to a Mall, but sits in a business area. The restaurant was good but do not order the half price pasta not much in it and two could share with a salad. Its a new hotel. We were happy with it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mattawa Ontario Canada

Very clean,well maintained and nicely decorated!

Posted 30-Apr-2015
Pros: Cleanliness
Cons: Nothing
Location: Reasonable close to Mac University
Amazing! Nicest, cleanest, friendliest, reasonabley priced hotel I've been to in a long time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
Great staff, room was very comfortable. The pool and hot tub was great fun, for me and my grandchildren.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Stratford area

Probably the BEST HOTEL in ONtario

Posted 12-Apr-2015
I have traveled extensively in my career and I am NOT at all one who would normally respond to a request to rate a hotel....however, .....never say never .......this is a great hotel.......don't let the industrial looking location turn you off... the staff are phenomenal, .the rooms are first rate, quite, the cleanliness is first rate, they have customer service figured out...wow..........I would recommend this hotel in a heart beat if you are on business or in Hamilton for any reason....to top it all of......the restaurant (Baci) on site is first rate....great serive and so reasonable....try the pasta.....I will be back.........
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ottawa, ON

Very nice hotel at an affordable price

Posted 23-Mar-2015
We enjoyed our stay at the best western. The rooms are a good size and the beds are extremely comfortable. The showers are stand up so it was kind of hard to give my kids a bath (they are afraid to take showers). There are extra pillows in the closet. The cleaners did an excellent job cleaning and restoring the towels and soaps when we left. The staff are very friendly and always smiling. The restaurant is good as well even for a family. Waitress was extremely friendly with the kids and very welcoming. Loved my stay at this hotel And will always stay here from Now on as long as we can stay for this low price again. 116 a night free parking
5 out of 5
Recommended
for Couples
by Ednafrom Hamilton

The service was fantastic

Posted 24-Feb-2015 on Hotels.com
Everything was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 05-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified travellerfrom windsor, ontario

Very noisy

Posted 01-Dec-2013
When we arrived, there were 5 weddings going on, and 2 Christmas parties. It was super loud in the 5th floor where they put us. You could hear the MCs and music. We have a 1 year old, so it wasn't fun for us. This is not a family friendly hotel. It took me FOREVER to fall asleep, even though the beds were comfortable. I would ask when you book if there are weddings. If so, steer clear.
4 out of 5
Recommended
by gord. brigmohanfrom cambridge/ ontario

Posted 27-Nov-2013 on Hotels.com
Was very disapointed when i get there to get my room.i was told that the room i book was unavailable. I book a suite with two queen beds and a pull out sofa. when i get there i was offer a room with two queen beds and NO SOFA BED, I was told that they were sold outi . After about 1/2 an hour the shift Manager came an in about less than five minutes the original booking room was available. Did not need that kind of ,with my familyhassel.After that things were ok