Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

decent enough for 1 nite

Posted 16-Sep-2014
Pros: close to where I needed to go
Cons: nothing
Location: near my brother's Hospice Hospital
I just slept there one night and left. I was only there to see my brother who was at Hospice Facility because he has stage four lung cancer and it was nearby. I really was not that interested in the type of hotel I stayed at, but was there to be with my brother before he died.
3 out of 5
Recommended
for Everyone
by A verified traveller

Don't check in early

Posted 16-Sep-2014
We had booked several rooms, and requested an early check in. Two of the rooms had hair all over the bathroom floor, and in the tub. One of the toilets had Not been cleaned.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay!

Posted 06-Sep-2014
My daughter has severe allergies and she was fine at this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveller from niagara falls ont.

Nice hotel right of the highway

Posted 02-Sep-2014
Pros: proximity to the highway
Cons: nothing :)
Location: We were only there one night as we were in the area for a wedding.
Very clean room and hotel, lovely indoor pool. Room was very clean, hallways and lobby area also very clean. Staff were wonderful, very polite!
4 out of 5
Recommended
for Everyone
by A verified traveller from Amherst Nova Scotia

Family trip to Toronto area

Posted 18-Aug-2014
Pros: Close to Toronto, Milton, Hamilton but not right in mass confusion of the big city.
Location: Everything was close but from shopping to restaurants to clinics. Also very easy access to the main highways.
After a long trip from Moncton New Brunswick and 2 hours of Toronto traffic the Best Western Burlington was an oasis for us. The front desk staff were very pleasant and look after our needs. We had two rooms booked and found that my father would need a room for mobility issues. The hotel was able to provide one the next day and the housekeeping staff went out of their way to make the transition as smooth as possible. The complimentary breakfast was above average. I had a minor issue with the bathroom vent fan and informed the front desk. The issue was corrected within the hour. the pool and whirlpool were great for relaxing after the days activities. Very pleased with our 4 day stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

convienient location

Posted 11-Aug-2014
Pros: large room
Location: restaurants nearby
Good breakfast available with price. Lots of parking.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON

Convenient for Town of Burlington

Posted 08-Aug-2014
Pros: All I needed; there is an indoor pool for those with kids or who want it (I didn't).
The Best Western provided all I needed: a clean, comfortable room close to the Queensway and Brant Street.
3 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, Nova Scotia

Adequate facility.

Posted 08-Aug-2014
Based on other similar hotels this Best Western was priced appropriately. The included breakfast did not have as many options as most of the other hotels we visited recently. The staff were not very warm and friendly, but appropriately professional and helpful. We visited the hotel because we had to be in Burlington for two nights. The first room we were sent to was heavy with a strong smokey odour. The front desk staff immediately helped us by giving us another room which was fine.
2 out of 5
by A verified traveller

Posted 08-Aug-2014
Cons: Not very clean place, phone in our room didn't work, the worst pillows, etc. Pros: Staff was very nice.
2 out of 5
by A verified traveller from eastern Ontario

visiting family

Posted 31-Jul-2014
Pros: Very friendly reception area staff, and a reasonable breakfast. Ideal location for our needs
Cons: Bed making skills.
Location: a good selection of eating places within walking distance
We selected Best Western for a 2 night stay whilst visiting family in the vicinity. The room rate was at the higher end of facilities in our search area and the overall experience did not live up to our expectations. The staff were very friendly, the room was clean but cramped - there was no where comfortable to sit and relax, Bed making was sloppy - pleasing to the eye but when turned down the bottom sheet still retained the creases for our previous nights slumber