Book your room at Sofitel Hamburg Alter Wall
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Hamburg luxury hotel with indoor pool, in city center
Shopping, City Hall
In the heart of Hamburg, this waterfront hotel is a two-minute walk from the Rathaus (City Hall) and a U-Bahn station. Monkebergstrasse shopping and St. Michaelis Church are 0.7 km (0.5 mi) away.
The hotel has its own dock along the Alster Canal and 1 of the 2 on-site restaurants overlooks the canal. The hotel has a Spa, an indoor pool, fitness area and a sauna with an ice fountain.
LCD TVs, marble baths
Facing the city or water, guestrooms offer LCD TVs, iPod docks, wireless or wired high-speed Internet access, plush robes, and complimentary Evian water. Marble bathrooms have separate showers and tubs.Information missing or incorrect? Tell us!
At your hotel
At your hotel
This modern hotel stands along the Alster Canal and has its own dock, and is in the heart of the business and shopping districts. The Hamburg Rathaus is a two-minute walk, and the Monkebergstrasse shopping street is .5 miles (0.7 kilometers away).
The hotel serves an express cold breakfast, a breakfast buffet with hot items, and a continental breakfast daily (surcharge). There is a terrace and 2 on-site restaurants that serve international cuisine with a focus on French specialties, a lounge/bar and 24-hour room service. The onsite Seagull Spa features a heated indoor pool and a fitness area, as well as a sauna, a spa tub, a hammam, and 2 massage treatment rooms.
The hotel also offers a 24-hour business center, a conference center, and meeting facilities, as well as secretarial services, complimentary wireless Internet access in public areas, Internet point, and computer station. Valet parking and onsite parking are available. This is a smoke-free property.
- Indoor pool
- Steam room
- Multilingual staff
- Safe-deposit box at front desk
- 24-hour front desk
- Express check-out
- Total number of rooms - 241
- Babysitting or childcare
- Number of floors - 8
- Breakfast available (surcharge)
- Dry cleaning/laundry service
- Express check-in
- Health club
- Free Wi-Fi
- Computer station
- Luggage storage
- Turkish bath/Hammam
- One meeting room
- Laundry facilities
- Concierge services
- Spa treatment room(s)
- 24-hour business center
- Conference space size (feet) - 12917
- Spa services on site
- Complimentary newspapers in lobby
- Wired (high-speed) Internet access - surcharge
- Tours/ticket assistance
- Poolside bar
- Year Built 2000
- Conference space size (meters) - 1200
- Conference center
- Smoke-free property
- Number of buildings/towers - 1
Available in all rooms: Free Wi-Fi , Wired internet access ( 9 EUR per day )
Available in some public areas: Free Wi-Fi , Wired (high-speed) Internet access - surcharge
In your room
- Connecting/adjoining rooms available
- Premium TV channels
- Hypo-allergenic bedding available
- Air conditioning
- Complimentary newspaper
- Blackout drapes/curtains
- Climate control
- Complimentary bottled water
- Daily housekeeping
- Designer toiletries
- Private bathroom
- Hair dryer
- In-room massage available
- Separate bathtub and shower
- Satellite TV service
- Iron/ironing board (on request)
- In-room safe
- Cribs/infant beds available
- Free Wi-Fi
- Wired high-speed Internet access (surcharge)
- Room service (24 hours)
- Rollaway/extra beds available
- iPod docking station
- LCD TV
Eat and drink
Ticino - Ticino is open daily for dinner, serving the latest in fusion dishes from around the world.
Bistro du Sofitel - This French-style bistro is open weekdays for lunch.
Seven Heads - Bar/lounge.
Le Cafe - Coffee shop offering breakfast and beverages.
A buffet breakfast is available from 6 AM to 11 AM and room-service is available 24 hours a day.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Sailing nearby
- Bicycle rentals nearby
After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna, hammam and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old from 10 AM to 12 PM and from 2 PM to 4 PM daily.
- Steam room in spa
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body scrubs
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
The fine print for Sofitel Hamburg Alter Wall
When you arrive
Minimum check-in age is 18
Check-in time starts at 3 PM
Special check-in instructions:
A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
When you leave
Check-out time is noon
How you can pay
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Breakfast fee: EUR 29 per person (approximately)
- Fee for in-room high-speed Internet (wired): EUR 9 per day (rates may vary)
- Self parking fee: EUR 26 per day
- Pet fee: EUR 25 per pet, per night
We should mention
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.