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Hamburg luxury hotel with indoor pool, in city center

Shopping, City Hall

In the heart of Hamburg, this waterfront hotel is a two-minute walk from the Rathaus (City Hall) and a U-Bahn station. Monkebergstrasse shopping and St. Michaelis Church are 0.7 km (0.5 mi) away.

Canal-view dining

The hotel has its own dock along the Alster Canal and 1 of the 2 on-site restaurants overlooks the canal. The hotel has a Spa, an indoor pool, fitness area and a sauna with an ice fountain.

LCD TVs, marble baths

Facing the city or water, guestrooms offer LCD TVs, iPod docks, wireless or wired high-speed Internet access, plush robes, and complimentary Evian water. Marble bathrooms have separate showers and tubs.

At your hotel

At your hotel

This modern hotel stands along the Alster Canal and has its own dock, and is in the heart of the business and shopping districts. The Hamburg Rathaus is a two-minute walk, and the Monkebergstrasse shopping street is .5 miles (0.7 kilometers away).

The hotel serves an express cold breakfast, a breakfast buffet with hot items, and a continental breakfast daily (surcharge). There is a terrace and 2 on-site restaurants that serve international cuisine with a focus on French specialties, a lounge/bar and 24-hour room service. The onsite Seagull Spa features a heated indoor pool and a fitness area, as well as a sauna, a spa tub, a hammam, and 2 massage treatment rooms.

The hotel also offers a 24-hour business center, a conference center, and meeting facilities, as well as secretarial services, complimentary wireless Internet access in public areas, Internet point, and computer station. Valet parking and onsite parking are available. This is a smoke-free property.

  • Indoor pool
  • Steam room
  • Sauna
  • Bar/lounge
  • Total number of rooms - 241
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Safe-deposit box at front desk
  • Babysitting or childcare
  • Elevator/lift
  • Number of floors - 8
  • Breakfast available (surcharge)
  • Dry cleaning/laundry service
  • Express check-in
  • Health club
  • Free Wi-Fi
  • Computer station
  • Luggage storage
  • Turkish bath/Hammam
  • One meeting room
  • Laundry facilities
  • Concierge services
  • Library
  • Spa treatment room(s)
  • Terrace
  • 24-hour business center
  • Conference space size (feet) - 12917
  • Spa services on site
  • Complimentary newspapers in lobby
  • Tours/ticket assistance
  • Wired (high-speed) Internet access - surcharge
  • Poolside bar
  • Conference space size (meters) - 1200
  • Conference center
  • Year Built 2000
  • Smoke-free property
  • Number of buildings/towers - 1
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Stay connected

Available in all rooms: Free Wi-Fi , Wired internet access ( 9 EUR per day )

Available in some public areas: Free Wi-Fi , Wired (high-speed) Internet access - surcharge

In your room

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Hypo-allergenic bedding available
  • Air conditioning
  • Complimentary newspaper
  • Blackout drapes/curtains
  • Climate control
  • Phone
  • Minibar
  • Complimentary bottled water
  • Daily housekeeping
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board (on request)
  • Satellite TV service
  • In-room safe
  • Desk
  • Cribs/infant beds available
  • Free Wi-Fi
  • Wired high-speed Internet access (surcharge)
  • Room service (24 hours)
  • Rollaway/extra beds available
  • iPod docking station
  • LCD TV
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Eat and drink

Ticino - Ticino is open daily for dinner, serving the latest in fusion dishes from around the world.

Bistro du Sofitel - This French-style bistro is open weekdays for lunch.

Seven Heads - Bar/lounge.

Le Cafe - Coffee shop offering breakfast and beverages.

A buffet breakfast is available from 6 AM to 11 AM and room-service is available 24 hours a day.

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Play

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Bicycle rentals nearby

Relax

After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna, hammam and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old from 10 AM to 12 PM and from 2 PM to 4 PM daily.

  • Steam room in spa
  • Reflexology
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

The fine print for Sofitel Hamburg Alter Wall

When you arrive

Minimum check-in age is 18

Check-in time starts at 3 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, Visa

Your pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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