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Sofitel Hamburg Alter Wall

Alter Wall 40 Hamburg, 20457 Germany

Hamburg luxury hotel with indoor pool, in city center

Shopping, City Hall
In the heart of Hamburg, this waterfront hotel is a two-minute walk from the Rathaus (City Hall) and a U-Bahn station. Monkebergstrasse shopping and St. Michaelis Church are 0.7 km (0.5 mi) away. Show more
Canal-view dining
Sofitel Hamburg Alter Wall has its own dock along the Alster Canal. The hotel's Seagull Spa features an indoor pool, a fitness area, and a sauna with an ice fountain. A restaurant overlooks the canal.
LCD TVs, marble baths
Facing the city or water, guestrooms offer LCD TVs, iPod docks, wireless or wired high-speed Internet access, plush robes, and complimentary Evian water. Marble bathrooms have separate showers and tubs. Hide

GUEST REVIEWS

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Superior Room with 1 kingsize bed - Best Rate
One king bed with down blanket, cotton sheets. Alster canal view. 30 square meters/320 square feet. LCD TV with premium satellite channels. Sofa. Wireless or wired high-speed Internet access (surcharge). Clock radio with iPod docking station. Minibar, complimentary bottled water. Marble bathroom with separate shower and tub, bathrobes, slippers, designer bath products. Non-smoking.
Deluxe Room with 1 kingsize bed - Best Rate
One king bed with down blanket, cotton sheets. Alster canal or city view. 30 square meters/320 square feet. LCD TV with premium satellite channels. Sofa. Wireless or wired high-speed Internet access (surcharge). Clock radio with iPod docking station. Minibar, complimentary bottled water. Nespresso machine. Marble bathroom with separate shower and tub, bathrobes, slippers, designer bath products. May have balcony (not guaranteed). Non-smoking.
Junior Suite with 1 kingsize bed - Best Rate
1 double bed. Cotton sheets. Down blanket. Alster canal or city view. Extra sitting space. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). iPod docking station. LCD television. Satellite television service. Premium television channel(s). Direct-dial phone. Cordless phone. Voice mail. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Separate bathtub and shower. Handheld shower. Makeup/shaving mirror. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Wheelchair accessible. Air conditioning. Non-smoking.
Classic Room with 1 single bed - Best Rate
1 single bed. Cotton sheets. Down blanket. City view and/or River view. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). iPod docking station. LCD television. Satellite television service. Premium television channel(s). Direct-dial phone. Cordless phone. Fax machine. Voice mail. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Separate bathtub and shower. Handheld showerhead. Makeup/shaving mirror. Designer toiletries. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Classic Room with 1 queensize bed - Best Rate
1 queen bed. Cotton sheets. Down blanket. City view and/or River view. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). iPod docking station. LCD television. Satellite television service. Premium television channel(s). Direct-dial phone. Cordless phone. Fax machine. Voice mail. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Separate bathtub and shower. Handheld showerhead. Makeup/shaving mirror. Designer toiletries. Bathrobes. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
One Queen Bed Suite Superior - Premium Rate
1 queen bed. Cotton sheets. Down blanket. City view and/or River view. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). iPod docking station. LCD television. Satellite television service. Premium television channel(s). Direct-dial phone. Cordless phone. Fax machine. Voice mail. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Separate bathtub and shower. Handheld showerhead. Makeup/shaving mirror. Designer toiletries. Bathrobes. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pet fee charged at hotel/condo
  • Small pets only
  • Check-out time is Noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: EUR 25 per pet, per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Accessibility Options

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Property Amenities

  • Swimming pool - indoor
  • Steam room
  • Sauna
  • Fitness facilities
  • Air-conditioned public areas
  • Bar/lounge
  • Total number of rooms - 241
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Gift shops or newsstand
  • Currency exchange
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Elevator/lift
  • Restaurant(s) in hotel 2
  • Number of floors - 8
  • Beauty services
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Event catering
  • Express check-in
  • Health club
  • Wireless (high-speed) Internet access - complimentary
  • Internet point
  • Computer station
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Laundry facilities
  • Tour assistance
  • Concierge services
  • Library
  • Massage - spa treatment room(s)
  • Audio-visual equipment
  • Valet parking (free)
  • Parking garage
  • Patio
  • Room service (24 hours)
  • 24-hour business center
  • Shoe shine
  • Spa services on site
  • Suitable for children
  • Umbrella
  • Complimentary newspapers in lobby
  • Tours/ticket assistance
  • Wired (high-speed) Internet access - surcharge
  • Technology support staff
  • Valet parking
  • Parking (surcharge)
  • Poolside bar
  • Year Built - 2000
  • Number of restaurants - 3
  • Conference center
  • Meeting facilities size (meters) - 1200
  • Secretarial services
  • Smoke-free property
  • Number of buildings/towers - 1
  • Wheelchair accessible

Rooms

Guestrooms at Sofitel Hamburg Alter Wall have city or canal views. LCD TVs come with premium satellite channels. Signature bedding includes down blankets. All rooms offer wireless or wired high-speed Internet access (surcharge). Clock radios have iPod docking stations. Other amenities include cordless phones, minibars, and complimentary Evian water.

Marble bathrooms feature separate showers and tubs, along with bathrobes, slippers, designer bath products, and makeup/shaving mirrors. Turndown service is available. Pets are permitted for a surcharge.

Room Amenities

  • Premium television channel(s)
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Minibar
  • Complimentary bottled water
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Turndown service (on request)
  • Private bathroom
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Handheld showerhead
  • Makeup/shaving mirror
  • In-room massage available
  • Sewing kit
  • Slippers
  • Electronic/magnetic keys
  • Iron/ironing board (on request)
  • Satellite television service
  • In-room safe
  • Desk
  • Window opens
  • Clock radio
  • Cribs (infant beds) available
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Cordless phone
  • Rollaway beds available
  • iPod docking station
  • LCD television
  • City view
  • River view
  • Wheelchair accessible

Dining

At Sofitel Hamburg Alter Wall conviviality and comfort are an art form. The hotel restaurants and bars offer refined French cuisine with the latest in fusion dishes from around the world. The Seagull restaurant buffet is available for breakfast, Le Bistro du Sofitel for lunch, and the Ticino Restaurant for dinner. In-room dining is available 24 hours a day.

Recreation

  • Golf - driving range nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Boat launch nearby
  • Boating nearby
  • Rowing or canoeing nearby
  • Sailing nearby
  • Volleyball nearby
  • Aerobics nearby
  • Tennis nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Bicycle rentals nearby
  • Horse riding/rental nearby
  • Ice skating nearby
  • Bird watching nearby
  • Playground nearby
  • Helicopter/airplane tours nearby
  • Dock on site
  • Swimming on site
  • Bowling alley nearby

Spa

  • Turkish bath/Hammam in spa
  • Massages
  • Number of treatment rooms - 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Body treatments
  • Facial treatments

National Rating

Official Rating provided by the German Hotel and Restaurant Association (DEHOGA)

DEHOGA assigns an official star rating for hotels in Germany. This Hotel property is rated 5-star Superior and is displayed on this page as 5-stars.

Showing 1 - 10 results (of 11) · See more Sofitel Hamburg Alter Wall reviews

Jill from United Kingdom
5.0
out of 5

“Why Stay Anywhere Else”

This is the second time I have stayed at the Sofitel Hamburg Alter Wall and I would recommend to everyone. Check out the Pool and Spa.

Dean from Manchester
5.0
out of 5

“Excellent hotel”

I was looking for a good hotel to spend a short break with my wife and the Sofitel fited the bill completely. The staff were courteous and helpful throughout and the rooms were clean, spacious and well-appointed. The location - near the town hall and the Alster lake was excellent. I would certainly recommend this hotel, it is a little expensive, but you get what you pay for. Make sure you try out the pool!

rolf
5.0
out of 5

“Exellent”

very high quality hotel childfriendly

Anne from Cheshire
5.0
out of 5

“One to return to again & again”

This is a classy boutique style hotel with all the amenities you would expect for a 5*. The room was spacious & very comfortable, overlooking one of the canals. The bathroom was roomy & well equipped with a double walk-in shower & separate bath. The luxurious complimentary toiletries were a nice touch. As mentioned on several previous reviews, the only negative was the high cost for breakfast. At 26 euros each during our visit, it wasn't good value for money unless you have a huge appetite, which we don't. Instead, we ate at the local Starbucks which was only 3 or 4 minutes walk from the hotel entrance. The location of the hotel is perfect & very central, just tucked down a quiet street at the side of the Town Hall. We went on this trip to sample the Christmas markets which were awesome - especially the main one in front of the Town Hall. We will definitely be repeating this trip again & will also visit in the Summer as Hamburg is a lovely city & there is so much to do on a city break here. Highly recommended !!!

Parmjit from Great Britain
5.0
out of 5

“One Hamburg's Best”

Hotel and location ideal to see Hamburg with walking distance. Access to public transport also excellent. Rooms could do with tea & coffee making facilities.

Jane from London
5.0
out of 5

“Excellent”

Really comfortable stay in central Hamburg. Superb pool and spa facilities. My only gripe would be that at 26 euros the breakfast is over-priced.

weston from London, England
5.0
out of 5

“Winter Hamburg”

Excellent hotel - as always with Sofitel but breakfast is expensive. Plenty of coffee shops around. Nice pool for February. Wonderful history but they could make more of it.

A Traveller from Guildford
5.0
out of 5

“Great hotel!”

Great hotel in a fantastic location. Only downer was 2 single beds pushed together instead of a double.

Ted from Ashford, Surrey
4.0
out of 5

“Be aware!!!!!”

Although the hotel was centrally located and of a very clean and neat appearance, the biggest dissappointment was that never did the reception staff make mention that the car park in the hotel grounds was a "public" car park and not belonging to the hotel. I was presented with a bill for 24 euros for the car park facility for the night. I would have been easier and cheaper to park on the street opposite the hotel where car parking spaces were available.

Miss from London
4.0
out of 5

“Alright”

Really lovely location. Friendly staff at reception. Slightly worn hotel room with stains on carpet, throw and curtains. Not really what I expect of a 5 star hotel. Odd "window" in bathroom that is visible from the main room. Uncomfortable and strange design feature. Bathroom small. Quiet though and perfect if you get an Expedia bargain. Wouldn't choose this hotel if I had to pay full price.

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Showing 1 - 10 results (of 11) · See more Sofitel Hamburg Alter Wall reviews

Sofitel Hamburg Alter Wall

Alter Wall 40 Hamburg, 20457 Germany

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Nearby Points of Interest

  • City Hall - 0.2 km / 0.1 mi
  • Rathausmarket - 0.3 km / 0.2 mi
  • St. Nikolai Church - 0.3 km / 0.2 mi
  • St. Peter's Church - 0.5 km / 0.3 mi
  • St. Catherine's Church - 0.5 km / 0.3 mi
  • Thalia-Theater - 0.6 km / 0.4 mi
  • Gansemarkt - 0.6 km / 0.4 mi
  • Hamburg Dungeon - 0.7 km / 0.4 mi
  • Miniatur Wunderland - 0.7 km / 0.4 mi
  • Monkebergstrasse - 0.7 km / 0.4 mi
  • St. Michaelis Church - 0.7 km / 0.5 mi
  • St. Jakob's Church - 0.7 km / 0.5 mi
  • Hamburg State Opera - 0.8 km / 0.5 mi
  • Chilehaus - 0.8 km / 0.5 mi
  • Laeiszhalle - 0.9 km / 0.6 mi

Location Highlights

  • Marina nearby
  • In historical district
  • In entertainment district
  • Cruise ship terminal nearby
  • Shopping district nearby
  • Metro station nearby
  • Casino nearby
  • On river
  • In city center
  • In business district
  • Convention center nearby
  • Water nearby

The preferred airport for Sofitel Hamburg Alter Wall is Hamburg (HAM-Hamburg Airport) - 9.3 km / 5.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Hamburg, Germany (HAM-Hamburg Airport)

Area:

City Center, Hamburg, Germany: Set on the inner Alster Lake, Hamburg's centre is one kilometre from the harbour and warehouse district, currently undergoing renovation. Shopping is centred on Mönckebergstrasse and Neuer Wall. Towers dominate, including the huge city hall and the churches of St Peter, St Jacob, St Nikolai and St Michael. Art exhibitions can be found at the Kunsthalle, the Bucerius Forum and the Deichtorhallen.

Sofitel Hamburg Alter Wall

Alter Wall 40 Hamburg, 20457 Germany