Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Cornwall

City Break

Posted 25-Jan-2015
Pros: Close but not too close to centre of city, very clean and lovely sized rooms. Accomodating reception staff.
Cons: Food choice and price
Location: Miniature Wunderland and the Xmas markets
Great hotel, we felt very well looked after, stayed 4 nights and the staff were excellent. Having arrived early the reception staff found a room for us regardless, and when we left, the room exit time was also delayed to accomodate us. We were "room only" and felt that the 20 euro each for an all you can eat breakfast was a little on the expensive side! Plenty of places to eat in the city centre so we just set off early and found a cafe! Undeground station nearby and just 2 euro to go pretty much anywhere. Hotel located right under the communication tower so you cant miss it, large road junction outside but sound not an issue. Visited Miniature Wunderland which is superb, Hamburg museum, and lots of Xmas markets. Enjoyed the hotel bar in the evening and the whole place was spotlessly clean. Would just recommend a cheaper or better choice of breakfast to improve the place.
2 out of 5
by A verified travellerfrom Trier

Höchstens 2 Sterne mehr nicht.

Posted 16-Jan-2015
Die Zimmer sind einfach kleines Bad schlechte matrazen und das Frühstück kostet 20 euro pro Person. Für das Geld kann man in Hamburg schon ein sehr gutes Abendessen mit Getränken erhalten.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel, wonderful staff. Excellent location

Posted 02-Jan-2015
Pros: The staff and maintenance were excellent.
Cons: Pillows and bed quality maybe
The experience was simple, i needed a room to stay while visiting hamburg. I came into the room and the room was preheated and fun to enter. Everything was in place and clean, the staff was very helpful (directions, additional requests, etc..)
4 out of 5
Recommended
for Everyone
by A verified traveller

Zentral gelegen,

Posted 06-Dec-2014
Sehr aufmerksames Personal, gutes Frühstück , Kurzer Weg zur U-Bahn, Sehr enge Einfahrt in die Tiefgarage aber ausreichend Plätze vorhanden.
4 out of 5
Recommended
for Business Travellers
by Anettefrom Deutschland

etwas Renovierungsbeduerftig, Teppich alt

Posted 02-Nov-2014 on Hotels.com
Personal sehr hilfsbereit und freundlich
4 out of 5
Recommended
for Couples
by A verified traveller

Good value and great staff

Posted 02-Nov-2014 on Hotels.com
Friendy staff and helpful. One problem with our toilet flush but it was fixed. Hotel is good value and close to a subway stop. a (little) far if walking from downtown.
4 out of 5
Recommended
for Couples
by Andersfrom Horsens

Godt hotel med gid beliggenhed

Posted 21-Oct-2014 on Hotels.com
Et godt hotel. Rent og pænt. Små værelser men alt i orden. Perfekt morgenmad. Kæmpe udvalg. Vel anrettet og lavet. 15 min gang fra byen. 5 min til Ubahn. Masser af hyggelige restauranter lige ved hotellet.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 20-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Chrisfrom PARIS

European Bourse

Posted 20-Oct-2014 on Hotels.com
Trop court.
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 15-Oct-2014 on Hotels.com
Havde et dejligt ophold i Hamburg, undrer mig lidt over, at hotellet havde 4 stjerner - servicen var ok men heller ikke mere end det, måske var det champoen eller room service 24 t i døgnet? Med den beliggenhed et stykke fra centrum og midt i et kryds burde den 4. Stjerne have betydet svømmehal eller motionsrum