Featured Image Lobby Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Room Bathroom Bathroom Indoor Pool Gym Spa Property Amenity Restaurant Restaurant Restaurant Hotel Bar Hotel Lounge Hotel Lounge Banquet Hall Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Interior Detail Exterior detail View from Hotel
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Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, Lake View

Max Occupancy: 2 guests (up to 1 child)

Family Suite, Courtyard View

Max Occupancy: 4 guests (up to 3 children)

Panoramic Suite, Lake View

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelDesign hotel by Alster Lake with swimming pool

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Lakeside retreat

Located centrally at the Alster Lake, with stunning views across the water, this art-filled hotel lies within a kilometre of the Town Hall Square, Kunsthalle art gallery, and shopping streets.

Art of relaxation

Guests can rejuvenate body and mind in the Emotion Spa wellness area with facilities including sauna, steam room, hot tub, and indoor pool; massage and therapeutic services are also available.

Art of living

Guestrooms feature Canadian maple wood floors, Egyptian linen duvets, free WiFi, refrigerators, and 42-inch plasma screen TVs. Private bathrooms have bathrobes, slippers, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel's fitness and wellness area Emotion Spa comprises a sauna, steam room, solarium, hot tub, indoor pool, and fitness equipment. It also offers a range of massage and therapeutic services, including facial and cosmetic treatments.

The 12 air-conditioned conference rooms are equipped with modern technology for meetings and functions, with 6 rooms providing access to the terrace on the 8th floor, which has views of the Alster Lake and city skyline. Weddings, parties and functions are also catered, with Le Ciel restaurant reserved solely for this purpose.

Free WiFi is available in public areas for guests who wish to plan a day's sightseeing, and there is reading area next to the reception where guests can enjoy a quiet moment.

  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Breakfast available (surcharge)
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • 24-hour front desk
  • Total number of rooms - 275
  • Safe-deposit box at front desk
  • Laundry facilities
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Year Built 2003
  • Number of floors - 9
  • Elevator/lift
  • Coffee/tea in lobby
  • Coffee shop or café
  • Newspapers in lobby (surcharge)
  • Express check-in
  • Free WiFi
  • Airport transportation
  • Tours/ticket assistance
  • One meeting room
  • Luggage storage
  • Health club
  • Turkish bath/Hammam
  • Shopping on site
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Multilingual staff
  • Self parking (surcharge)
  • Train station pickup (surcharge)
  • Sauna
  • Spa services on site
  • Spa tub
  • Steam room
  • Wedding services
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Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Room service (24 hours)
  • Air conditioning
  • Free newspaper
  • Blackout drapes/curtains
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Plasma TV
  • Iron/ironing board
  • In-room safe
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • iPod docking station
  • Free WiFi
  • Free wired high-speed Internet
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Nearby Things to Do

  • Sailing nearby
  • Hiking/biking trails nearby
  • Bicycle rentals on site

Spa Services

The hotel's fitness and wellness area Emotion Spa comprises a sauna, steam room, solarium, hot tub, indoor pool, and fitness equipment. It also offers a range of massage and therapeutic services, including facial and cosmetic treatments.

  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body wraps
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees

A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 30 per person (approximately)
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Valet parking fee: EUR 29 per day
  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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