"Excellent value for money (except for breakfast)"
The hotel is excellently located at the river Elbe with fast access to the Autobahn (south) and to Hamburg city center. The hotel is in good condition, the rooms (here: standard plus) sufficiently equipped and very practical for (here) a 10 days stay. Hotel staff is friendly and helpful. Free parking available, but always full; you still can easily avoid the garage parking fee by parking just outside the hotel compound. Breakfast buffet is quite good, however, 18 Euros is too much for people who can't do an "all you can eat thingy" for breakfast. I am originally from Hamburg and definitely will choose this hotel again for my next hometown visit.
"Very well positioned hotel to get around Hamburg."
Had a great time in Hamburg. Did everything that we wanted to do. Hotel was great, no fuss getting into our room, very clean, simple with everything we needed catered for. Breakfast was very good with a good variety to choose from and the kids had no trouble in using the free wi-fi during our stay. All in all a great holiday.
I chose this hotel because it was close to the central train station. That has the disadvantage of being in a disreputable area (not the famous red-light district, but sex-shops line the street.) The hotel itself is clean and new looking. Service was good, though some of the staff had little English.
I wanted something comfortable with available parking nearby, and the Eileanau met and exceeded my expectations. Parking is on the street, but was easy to find. The staff were helpful and courteous to my non-German speaking self. The room was clean, bed comfortable, decor rather amazing. It's just a lovely hotel. Though I may have to blame them for introducing me to Nutella on break for breakfast :).
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