"Excellent value for money (except for breakfast)"
The hotel is excellently located at the river Elbe with fast access to the Autobahn (south) and to Hamburg city center. The hotel is in good condition, the rooms (here: standard plus) sufficiently equipped and very practical for (here) a 10 days stay. Hotel staff is friendly and helpful. Free parking available, but always full; you still can easily avoid the garage parking fee by parking just outside the hotel compound. Breakfast buffet is quite good, however, 18 Euros is too much for people who can't do an "all you can eat thingy" for breakfast. I am originally from Hamburg and definitely will choose this hotel again for my next hometown visit.
Only thing I can say about this hotel is you do need a person at the receptionist all the time waited 5 minutes for the guy coming back for making him self coffee to get my key to my room not good and maybe tea and coffee and a kettle in the room apart from this I can't falt this hotel
I chose this hotel because it was close to the central train station. That has the disadvantage of being in a disreputable area (not the famous red-light district, but sex-shops line the street.) The hotel itself is clean and new looking. Service was good, though some of the staff had little English.
I wanted something comfortable with available parking nearby, and the Eileanau met and exceeded my expectations. Parking is on the street, but was easy to find. The staff were helpful and courteous to my non-German speaking self. The room was clean, bed comfortable, decor rather amazing. It's just a lovely hotel. Though I may have to blame them for introducing me to Nutella on break for breakfast :).
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.