We stayed in a business class room room on the 17th floor - over looking the park. The room was well appointed and the bed particularly comfortable. The pillows were not very supportive the only negative comment we have. The check in and check out were fast and efficient. All the house staff were extremely accommodating.
The breakfast was spectacularly good. A huge choice of hot and cold food, different breads, different fruit juices, etc. an outstanding feature of our visit.
Fantastic hotel, staff and ambiance. Great art throughout the hotel with a chance to buy some of the reproductions.
Rooms are first class in all aspects and very quiet even a t busy times, the 5 star is well deserved and would go back again, not cheap but a fantastic place to "push out the boat" even better if the business is paying!!
Hope to get get back one day
"Excellent value for money (except for breakfast)"
The hotel is excellently located at the river Elbe with fast access to the Autobahn (south) and to Hamburg city center. The hotel is in good condition, the rooms (here: standard plus) sufficiently equipped and very practical for (here) a 10 days stay. Hotel staff is friendly and helpful. Free parking available, but always full; you still can easily avoid the garage parking fee by parking just outside the hotel compound. Breakfast buffet is quite good, however, 18 Euros is too much for people who can't do an "all you can eat thingy" for breakfast. I am originally from Hamburg and definitely will choose this hotel again for my next hometown visit.
This hotel was perfect or even better than perfect for my stay in Hamburg.Everything about the hotel was superb my room was kept so clean , the breakfast was so good for me , the hotel staff were really friendly and helpful.
The location was fantastic with a perfect view of the Elbe and so close to buses and ferries.
One last point was the hotel was so quite, yes it was a very good.
Our hotel is situated in western Nienstedten/ one of the most beautiful areas in the Hanseatic city of Hamburg/ overlooking …More
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