We arrived late on Wednesday evening having contacted the place by phone during their stated times. We were given the code to obtain entry to the building and there is a wall mounted checking-in machine. Need Surname and creditcard details punched in and card keys are dispensed.
There was no room service until Monday when a manager burst into our room. Then they did nothing about changing towels or bedding. There is no WIFI, the Internet is via cable [if you have a socket to receive it!!] and all instructions are in German. Eventually found out that you have to input a mobile phone number to receive an 8 digit code. However, this has a limited life as the system would need to be re-coded at short intervals. Lucki;ly I had a Netbook that had a cable socket but was unable to use my Tablet.
Good sized, clean and comfortable rooms. You get English channels on TV. Excellent staff! Breakfast options are limited - no omelettes or other egg options other than boiled eggs. Perfect location since its one station away from the main station. A quite place with good restaurant options near by. A very good place for a business trip or personal family holiday.
Everything was fantastic. All details and services have been thoroughly planned and executed. Service in dining room, fantastic. Lounge great! Breakfast buffet totally worth it! Bedroom, very fun! Lots of space compared to most European hotels.
"Great atmosphere, fantastic staff, super location"
Great atmosphere, fantastic staff, super location is what this hotel/hostel offers. This is a true gem nestled in the heart of Hamburg. Huge value here. enjoy the staff, they are extremely personable and helpful.
We stayed in a business class room room on the 17th floor - over looking the park. The room was well appointed and the bed particularly comfortable. The pillows were not very supportive the only negative comment we have. The check in and check out were fast and efficient. All the house staff were extremely accommodating.
The breakfast was spectacularly good. A huge choice of hot and cold food, different breads, different fruit juices, etc. an outstanding feature of our visit.
stayed with a group of friends for a football weekend,(hotel is just round the corner from St Pauli FC) and only a 3 min walk to St Pauli underground. The single room i sayed in was fine albeit the bathroom was looking a bit tired (but it was clean). Best thing was breakfast in the morning as you had a varied choice incl cereals, yoghurts, bread rolls and cold meats, jam etc & it was good place to meet up with everyone in our group before we all headed out for the day. The hotel also had a nice coffee lounge by reception but this was spoilt by the smokiness of the room. However, with the Hotels location, cleanliness and & value for money, I thought it was an excellent choice for a budget hotel in the centre of ' the happening part of town'.
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