Probably our first experience of being treated like valued guests without regard to our booking process. Greeted by the general manager, made to feel special by all staff, who were almost universally delightful people; it was the perfect holiday.
The hotel is not centrally located but that's how we like it as we have our own means of transport. The villa-rooms with private swimming pool is excellent and the rooms are clean and well presented.The staff are friendly and helpful and being able to speak Vietnamese certainly does make a big difference but in general with patience and understanding will help greatly and don't expect all serving staff to understand everything you are trying to say. Breakfast next to the swimming pool is great and the food is plentiful and fresh. We enjoy our stay and strongly recommend to families with young children for a short stay.
Nothing around the hotel, you need to travel for shops, entertainment, restaurants, . Although being only 120miles away from Ho Chee Min, it takes between 5 and 6 hours to get to the hotel. It take so long to get anywhere. Not enough sunbeds. Although staff are willing and helpful it takes time for them to do things. Taxi fares are very expensive and if does not help when Expedia book your taxi from the airport to your hotel and it turns out that the taxi company only works in Ho Chee Min city. It then takes 2.5 hrs to sort out another taxi. Not a good start to the holiday. Then thinking that the taxi has already been paid for you have a further £100 to pay to get to your hotel. Not a good start. We are used to travelling in this part of the world but this is the worst hotel we have been to.
If you need a really peaceful place distant from noisy tourist centers this resort is just for you. It is a little far from main tourist roads, shops, etc. So if you want to go to Mui Ne or Phan Thiet you need to take a bus or taxi.
Please note the resort is divided to 2 parts by the main road. If you want to stay near the sea choose a bungalow.
Main building, restaurant and reception are across the main road.
The restaurant is excellent.
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