Front of property

Reviews of Coastal Inn Halifax

3 out of 5
Coastal Inn Halifax
98 Chain Lake Dr, Halifax, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1010 reviews" "
Rating 8 - Good. 408 out of 1010 reviews" "
Rating 6 - Okay. 91 out of 1010 reviews" "
Rating 4 - Poor. 27 out of 1010 reviews" "
Rating 2 - Terrible. 14 out of 1010 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shui Keung

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel looked old but it was clean. The breakfast looked below average.
Stayed 1 night in Mar 2024
Response from Coastal Inn Halifax on 28 Mar 2024
Thank you for your review and score. We are glad you found your room clean. We are in the middle of renovations on some rooms at the moment. Our major renovation will take place in the next year as we are getting close to our busy period so we have to put that n hold for a bit longer.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 1 night in Mar 2024
Response from Coastal Inn Halifax on 28 Mar 2024
Thank you so much for your lovely comments and score. We are glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Marc, Yarmouth

Business traveller
Liked: Cleanliness, staff & service
It’s nice but dated
Stayed 1 night in Mar 2024
Response from Coastal Inn Halifax on 26 Mar 2024
Thank you so much for your great review. True, we are dated, but we are in the middle of doing renovations in some rooms at the moment. The rest will be done in another year as peak season will soon be upon us. Thank you again and hopefully we will see you sometime in the future!

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful when we had a minor complaint (tv, phone not working) - they responded promptly and solved our issues quickly and competently. Renovations are underway to update facilities. We would happily stay here again.
Stayed 2 nights in Mar 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your lovely comments with regards to your stay. We are very glad our staff were able to promptly solve the issues you had, and thank you for mentioning you would happily stay with us again! We truly appreciate hearing that! Thanks again, and we look forward to your next visit.

8/10 Good

Denise

Travelled with family
Liked: Staff & service, amenities
Breakfast was good. No one readily available to check us in when we arrived.
Stayed 1 night in Mar 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you for your comments. We are glad you enjoyed the breakfast. We are sorry there was no one there when you arrived to check you in. They were probably helping a guest. We will make sure they remember to put the "helping a guest" sign on the desk so the arrivals know they will not be too long. Thank you again, and we hope you have a chance to come back and visit with us.

2/10 Terrible

shelley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The drains were clogged and took hours to drain. Other people’s hair/shavings came up the drain in the sink. The pillows were lumpy. The bed was worm. Place is old and tired.
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you for your comments as we truly appreciate them. We are undergoing renovations in some rooms at the moment, so we have fallen a bit behind in doing preventative maintenance on our drains. We are sorry we have not been into that room yet. Thank you for telling us know as it is now on the priority list for this week! Thank you again, as comments like these enable us to focus on what needs attention. We hope to see you again sometime in the future.

10/10 Excellent

Dhilip

Liked: Cleanliness, staff & service
It’s a great place for staycation
Stayed 2 nights in Mar 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your high review score. We are very happy to see you enjoyed your stay with us and found it a great place for your "staycation". We hope you will be back to visit us again sometime in the near future.

10/10 Excellent

RICHARD, Balls Creek

Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your high review score. We are very happy to see you enjoyed your stay with us, and we hope you will be back to visit sometime in the near future.

6/10 Okay

Tami

Travelled with family, Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Every time we left the room we had to get the key card reactivated. The outside door didn’t work. The rooms were old and need updating but were clean. Good breakfast spread but bad coffee.
Stayed 3 nights in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you for your comments. We are doing renovations in some rooms at the moment with the rest next being done over the next year after peak season. Good news is we are replacing all the locks within the next month, so we are really looking forward to that! Thank you again, and we hope you will have a chance to come back and see us sometime in the future!

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This was just an overnight stay as I have business in the area. The property is reasonably priced, but is nothing fancy. I walked to the closest restaurant in the hotel next door, but there is no walking access without going out on a busy road with no space off the road to walk. This walk seemed dangerous to me both going and coming from the restaurant. Actually, there is no walking access at all from the property. I thought it might be nice to have some stairs going up the steep embankment that surrounds the entire property.
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 27 Feb 2024
Thank you so much for your review score. We are glad you enjoyed your stay. Unfortunately, HRM has no plans to install sidewalks on this side of the Power Centre (though we certainly wish it). Thank you again and we hope you will have a chance to come back and see us again soon.

8/10 Good

Lisa

Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your review score. We are very happy to see you enjoyed your stay with us, and we hope you will be back to visit sometime in the near future.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 26 Feb 2024
Thank you Lee for your high score. We are happy to see you enjoyed your stayed with us, and we hope you will have a chance to visit with us again soon!

10/10 Excellent

Libi

Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your high review score. We are very happy to see you enjoyed your stay with us, and we hope you will be back to visit sometime in the near future.

10/10 Excellent

eliza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! Very kind and positive when asked questions. We had a lovely stay and plan to book there again.
Stayed 2 nights in Feb 2024
Response from Coastal Inn Halifax on 22 Feb 2024
Thank you so much Eliza for letting us know you enjoyed your stay, and found our staff to be excellent. We love reading when our guests say they will be back! We look forward to your next visit with us.

6/10 Okay

Carrie

Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your review score. If there was anything we could have done to make your stay better, please do not hesitate to let us know. We hope you will be back to visit sometime in the near future.

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay… easy to get to and close to all things I needed to do. Staff is super fantastic!!
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 20 Feb 2024
Thank you so much for all your lovely comments. We are glad you had a great stay and found our location to be convenient for your needs. Our team will love reading that you found them to be "super fantastic" !

8/10 Good

Mohammed Sifa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 20 Feb 2024
Thank you for your score and comments. We are glad you enjoyed your stay with us, and we hope to see you again sometime in the future.

10/10 Excellent

Lessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 15 Feb 2024
Thank you Lessa for your great review score. We are glad you enjoyed your stay with us, and we hope you will have a chance to come back and see us again!

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Coastal Inn Halifax on 15 Feb 2024
Thank you for your your review score. We are sorry you were disappointed in your stay, but this is why we take damage deposits to cover any issues with the rooms upon check out.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
friendly
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 15 Feb 2024
Thank you Tony for your great review score. We are glad you enjoyed your stay with us, and we hope you will have a chance to come back and visit with us again!

10/10 Excellent

WILFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality and price
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 15 Feb 2024
Thank you Wilfred for your great review score. We are so glad you enjoyed your stay with us, and we hope to see you again in the near future!

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 12 Feb 2024
Thank you so much for review and lovely comments. We are glad you enjoyed your stay, and found the the staff to be fantastic! They will love reading this. Thank you again, and we hope you will have a chance to come back and visit with us again soon.

10/10 Excellent

Myrna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and welcoming; the continental breakfast is varied and well laid out; parking is easy; and the hotel was very quiet at night.
Stayed 2 nights in Feb 2024
Response from Coastal Inn Halifax on 12 Feb 2024
Thank you so much for your lovely comments and review. we are glad you found our staff to be very friendly and welcoming and had a chance to enjoy the continental breakfast. thank you for mentioning the parking was easy and the hotel quiet. We hope you come back to stay with us again in the near future.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We've been staying here for years. It's quiet, comfortable and convenient to everything. We sleep here as well as we do at home.
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 9 Feb 2024
Thank you for coming back time and time again to stay with us. We are so glad you sleep just as well here as at home. We love reading comments like these, and we look forward to seeing you on your next visit to Halifax!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff easy to access
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 7 Feb 2024
Thank you Peter for your review and comments. We are glad you found the staff nice and our location convenient for your needs. We hope you will have a chance to come back and visit with us again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Coastal Inn Halifax on 5 Feb 2024
Thank you so much for your great score. We are glad you found everything to be great, and we hope you will have a chance to come back and visit with us again.

10/10 Excellent

Renardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice get away
Stayed 2 nights in Jan 2024
Response from Coastal Inn Halifax on 5 Feb 2024
We are very happy to see you had a nice get away while staying with us. We are glad you had a chance to relax, and we hope you will have a chance to visit with us again in the future.

4/10 Poor

Ryan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
We found stains on pillows. just didn’t feel clean in our room
Stayed 1 night in Jan 2024
Response from Coastal Inn Halifax on 5 Feb 2024
Thank you for letting us know. This is not our normal practice we can assure you, and we have brought it to the attention of our laundry and housekeeping department. Again, thank you for letting us know. We truly appreciate it.

8/10 Good

Jatin

Stayed 1 night in Jan 2024
Response from Coastal Inn Halifax on 25 Mar 2024
Thank you so much for your review score. We are very happy to see you enjoyed your stay with us, and we hope you will be back to visit sometime in the near future.

6/10 Okay

Don

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Coastal Inn Halifax on 1 Feb 2024
Thank you for your review score. If there was anything we could have done to make your stay better, please do not hesitate to let us know.

10/10 Excellent

Karthick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice stay. There were enough parking.
Stayed 1 night in Jan 2024
Response from Coastal Inn Halifax on 12 Jan 2024
Thank you very much for your great score and words. We are glad you enjoyed your stay with us, and hope you will have a chance to come back and visit with us again.

2/10 Terrible

Darren

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Coastal Inn Halifax on 8 Jan 2024
Thank you for leaving your score although you did not stay with us. We are sorry you were not happy with having to pay a damage deposit of 300 upon check-in which is clearly outlined in the policies and also in the automatic response you receive when you book a reservation through a third party site. As you did not want to stay the night, we cancelled your reservation for you.

4/10 Poor

Sharlene

My husband got sick and we had to cancel our reservation. We hope to rebook sometime this month.
Stayed 2 nights in Dec 2023
Response from Coastal Inn Halifax on 8 Jan 2024
We are so sorry you were not able to stay with us this visit and we hope your husband is feeling much better! We look forward to seeing you on your next visit to Halifax!

10/10 Excellent

Gary M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest place to stay if you're looking for laid back, comfy, cozy. The staff goes out of their way to make sure you have everything you need. Great little cafe to start your day and all day coffee. See you next year
Stayed 5 nights in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you so much for your great review. We are glad you enjoyed your stay and found our hotel comfy and relaxing. Our team really believe in making sure our guests have a pleasant stay and more than happy to assist the best they can. Thank you again, and we hope to see you soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you for your review score. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

8/10 Good

Nancy

Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you for your review score. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

10/10 Excellent

Bruce

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you so much for your review score. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

10/10 Excellent

jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you so much for your review score. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

6/10 Okay

Jean Valerie

Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 8 Jan 2024
Thank you for your review score. If there was anything we could have done better, please do not hesitate to let us know. Thank you and hope you will be back to see us soon.

8/10 Good

Vaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good and pleasant. Some might say it is starting to get a bit dated but it was good value for money and is a well kept hotel.
Stayed 3 nights in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you for your review score. We are so glad you enjoyed your stay with us. We are certainly looking forward to our renos in the near future as we agree, we are getting a bit out dated in the guest rooms. Thank you again, and we hope we will see you again sometime soon.

6/10 Okay

RAJESH

Liked: Cleanliness
Complementary Breakfast not properly managed
Stayed 2 nights in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
We are sorry you did not enjoy the complimentary continental breakfast. We are not sure exactly what the issue was, so if you could please contact us to explain, then we would know better how to correct it. Thank you again and we hope to hear from you soon.

10/10 Excellent

Werner

Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you so much for top score review. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

8/10 Good

Tammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 12 Dec 2023
Thank you for your review score. We are glad you enjoyed your stay with us, and we hope you will have a chance to come back and see us again sometime in the future.

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the convience of the outside entrance to our room.we stayed there a few times over the years i dont like how much more it costs to stay there
Stayed 2 nights in Dec 2023
Response from Coastal Inn Halifax on 11 Dec 2023
Thank you for your review. We are glad you enjoyed the ground floor with the exterior access. They certainly are popular and in high demand because of the convenience. Thank you again, and we hope you will have a chance to come back and see us again!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant as always. Friendly service at front desk.
Stayed 1 night in Dec 2023
Response from Coastal Inn Halifax on 6 Dec 2023
Thank you so much for your great review! We are very glad you enjoyed your stay with us, and we hope you will have a chance to come back and see us again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was affordable, and it was about a ten (10) to fifteen (15) minute drive to get into Downtown Halifax. This hotel was also just under one (1) hour of a drive to arrive at Peggy’s Cove. Highway-102 and Highway-103 were very close by to this hotel. Many restaurants were located close by to this hotel. This hotel possessed a large parking lot. The staff members were friendly, helpful, and very diverse. There was free wifi at this hotel. There was a pool at this hotel, and I did some laps in it. This pool was a tad bit chilly, and much of the pool was very shallow. Unfortunately, the gym was closed due to some renovations. I was told that there was going to be no room service, but my room was actually serviced by the staff. My room was spacious, and the bed was comfortable. My room had a desk, several chairs, a television, heat, and air-conditioning. The shower had plenty of hot water. I had some loud guests next to me during my initial night at this hotel, so I cranked up the air-conditioning to overcome their commotion. This hotel did allow guests to borrow movies and boardgames, but I did not view or use any of them. The breakfast had good juices, water, English muffins, toasts, bagels, waffles, pancakes, bananas, and apples. I would have preferred some breakfast pastries, as well, like muffins. Perhaps, this hotel should have a cold water machine in the lobby right where the machines for the coffee and the tea are located.
Stayed 2 nights in Nov 2023
Response from Coastal Inn Halifax on 6 Dec 2023
Thank you very much for your great review with regards to your recent stay. We are happy you enjoyed it, and found our location convenient for your needs. We are sorry there was some disturbance from other guests next to you, but glad you thought of a solution to overcome that. Thank you for mentioning the breakfast and all the options. We may look at bringing muffins back in once we get a larger freezer to accommodate the extra goods, so thank you for the suggestion. Thank you also for the reminder to replace our water dispenser for the lobby. Unfortunately it had a leak not so long ago, and we have not had the chance to replace it. That is an excellent observation and one we will add to the top of our list! Thank you again for the lovely comments and great suggestions, as we truly appreciate all feed back our guests may have. We hope you will have a chance to come and visit with us again sometime in the future!

8/10 Good

Ian

Stayed 2 nights in Nov 2023
Response from Coastal Inn Halifax on 4 Jan 2024
Thank you for your review score. We are so glad you enjoyed your stay with us, and we hope we will see you again sometime soon.

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, easy to talk to and fun.
Stayed 3 nights in Nov 2023
Response from Coastal Inn Halifax on 4 Dec 2023
Thank you very much for your review score. We are glad you enjoyed your stay with us, and found the staff helpful and easy to talk to. They love interacting with all our guests!. Thank you again, and hopefully we will see you again sometime in the future.

6/10 Okay

Tammy

Travelled with family
Disliked: Cleanliness
I have stayed at this location many times, this time I was not impressed, lots of dust and also lots of fingerprints all over the door of the room, it appears that room could use a deep cleaning
Stayed 1 night in Nov 2023
Response from Coastal Inn Halifax on 23 Nov 2023
Thank you so much for letting us know and we apologize that this room was not up to par upon your arrival. it has been brought to the attention of our housekeeping department and is on the list today for a deep clean. Thank you again!

2/10 Terrible

Rachael

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Same problem different room
Stayed 1 night in Nov 2023
Response from Coastal Inn Halifax on 22 Nov 2023
We are sorry things did not work out for you. We have pet policies in place, so we can better accommodate our guests. When booking through 3rd party sites, a response is automatically sent letting our guests know to call the hotel direct as we only accept dogs, and on a certain floor. Pet fees will be applied. Again, we are sorry things did not work out.