We have stayed here several times while on layover. It is so convenient b/c the bus from the airport drops off & picks up right in front of the hotel. The accommodations are always clean & comfortable.
Modern, comfortable hotel at walking distance to the main Fukuoka train station Hakata. There is absolutely nothing to say anything bad about this hotel which would costs much more in Tokyo and Osaka. The personnel were quite service oriented but English fluency was not good.
The reviews I read were full of praise, and with reason. The combination of GRAND and Japanese is a winner. Being right next to Canal City is a big plus - photo 4401 - but occasioanlly it could be a bit noisy.
Some niggles (true of many hotels):
1) the supply of powerpoints in the room was inadequate, and the desk was poorly served see photo 4446, especially for non-Japanese guests
2) the desk chair was far too low for computer use and had to be supplemented with pillows - photo 4448
3) the curtains were translucent, and I woke up early - not what I wanted on a short break from a demanding job - photo 4449
4) the airconditioning control panel was tiny and very hard to read, especially when the light was weak - photo 4447
Rodney from London, UK
It is located in the Canal City Hakata complex, a multi purpose center, fronting the Naka River, in the city center and next …More
This hotel is in a great location, had great service and was very clean! I would highly recommend this place to anybody. The location is amazing and you have a ton of shopping just meters away! Whats even better is on the island behind the hotel you can indulge in the yummy Yatai stands that setup there at night, very cool!
Matt from Omaha, NE
The compound commercial institution where a shopping center/ a movie theater/a theater/an amusement institution/a showroom/ …More
At initial check-in, was informed that the hotel had run out of single king sized bedrooms so was instead upgraded to Club Floor and had 2 doubles pushed together. No complaints from me as the beds were very comfortable.
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