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Reviews of Jinya Ryokan

4 out of 5
Jinya Ryokan
2-8-24 Tsurumaki-kita, Hadano, Kanagawa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently one of the best kaiseke meals you can get anywhere in Japan. Rooms are huge, beautiful and incredibly relaxing. An easy recommendation.
Stayed 1 night in Mar 2024

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service
I can't say enough about how relaxing having my own private outdoor onsen was. The landscaping is so beautiful. I felt like I was in my own forest. Dinner and breakfast was also delicious and beautiful. Overall, it was the perfect escape.
Stayed 1 night in Dec 2023

10/10 Excellent

Jihye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Junhee

Stayed 1 night in May 2023

8/10 Good

Tony

Room, onsen, environment and food are very good. Staff service is slightly below expectation. Price is high and not matching the service provided.
Stayed 1 night in May 2023

10/10 Excellent

Lai Sze

Stayed 1 night in Feb 2023

2/10 Terrible

David, Quincy

Stayed 1 night in Jan 2023

10/10 Excellent

Pawichyada

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

norihiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の旅館、皆に内緒にしておきたいくらい！もう、すでに有名ですね… 階段や石段があり、車椅子などは事前に相談が必要だと思います。

10/10 Excellent

Jung

8/10 Good

Suhyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Price per night in the Jinya was pretty overpriced. It was not dinner or breakfast included so costumer must pay extra for the meal.
Stayed 1 night in Feb 2022

10/10 Excellent

Marie charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Samantha, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Relaxing Stay
We stayed two nights at the Jinya, and it was a great experience at a traditional Japanese Inn. It is very conveniently located a few steps off of the Tsurimaki-onsen stop on the Odakuya line, however it is a remote town so there are no other food or entertainment options besides the relaxing (and pricey) Jinya. I was traveling with my friend who is a vegan, and since we gave them a heads up about her dietary needs before our arrival, they were very accommodating. The first night, we opted not to have the elaborate dinner that costs 12,000 yen per person and instead went a la carte for 5,000 yen per person. The meal was still a multi-course event and more than enough food. My friend’s vegan meal was fantastic as well. Breakfast was included in our stay, and this was also an elaborate, multi-course affair. The second breakfast I opted to have a vegan meal as well and it was one of the top meals I’ve had in Japan. The room we stayed in was very spacious and had a private in-room bathroom and onsen. Very, very relaxing after all of our busy travels through Japan. The staff spoke some English, but enough for us to communicate effectively. They were all very attentive and helpful. Overall, the Jinya was an incredible experience and I would highly recommend for anyone who is looking for a change of pace for a night or two.

10/10 Excellent

Ivy , Kuala Lumpur , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclusive, serene, beautiful resort
Pleasantly surprised by the warm reception and welcome by staff. Beautiful, serene resort setting. However, no dining facilities except for the one at the resort, which turned out to be very expensive. Everything was charged, without any indication of the charges, from biscuits,socks and to usage of amenities in the room. Even the onsen was charged, a small amount, but there was no bathroom in the ryokan, so you have no choice but to use the onsen.

6/10 Okay

Yiming, Canada

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Close to Tokyo, Nice Garden, Noisy Rooms
It is only an hour away from the center of Tokyo, it is a good choice for a spontaneous weekend relaxation trip. The Ryokan is in a residential area. It is sad that there is a mid rise apartment building close to the site. Cons: Very bad room planing, Noisy rooms. The room next to ours is just for banquet, we can hear people talking and laughing loudly until almost 10pm. The service of staff is also varied. And the price on Hotel.com is not including any meals. For the total amount of money we have spend including dinner and breakfast, we would expect a better experience.

8/10 Good

LC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and serene
The ryokan is located in a suburban setting, but once you arrive to the entrance you'll immediately forget about the hectic city, with its beautiful gardens, ponds and bamboo trees. The staff was very pleasant and courteous. The outdoor baths are very maintained, clean and comfortable. The food at the restaurant was delicious, and obviously prepared with care with their nice presentation. We stayed 3 nights but we should've just did 2, because there's not a lot to do in the neighbourhood or at the ryokan The restaurant only services at meal times, and there's no lounge or bar, but if you're just looking for a relaxing time, hang out in your room with a book, or short strolls in the garden, it's a very good place.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

健

Travelled with family
Disliked: Staff & service, property conditions & facilities
2人で宿泊費13万円の価値はない。温泉、食事、に不満はなかった。しかし、最上級の部屋は古民家風の部屋は満足に眠れなかった。　時間が経つにつれ、13万円と比較して怒りがましてくる。　ホテル側で自己評価して返金してくれという気持ちが高まってきている。　後期高齢者が静かに寝るのが目的なのに、まともに眠れない。 　１，床の間の1メートル角の意味不明の照明が消すことができない。 　２，天井のエアコンの小さな雑音が出ており、眠れない。 　３，部屋の建具の建付けが悪く、襖を動かすと、大きな音がして眠れない。（トイレも） 　４，その他、手すりにも、より一層の配慮がない。
Stayed 1 night in Jun 2023

10/10 Excellent

MIZUKAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Seo Hyun

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いクリスマスでした
駐車場へのお出迎えから帰りの御見送りまで至れり尽くせりで良い時間を過ごすことが出来ました。
Stayed 1 night in Dec 2022

8/10 Good

TOMOHISA

Stayed 1 night in Dec 2022

8/10 Good

Yuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史ある部屋や風呂は素晴らしく、びっくりするほど広い広かったです。翌朝、餅つき大会を行ってくれたり、ほかの施設にはないおもてなし感を感じました。家族で訪れるのに、気取らず楽しめて良いところだと思いました。 どちらかというとExpediaの不備だと思いますが、年末年始の予約にもかかわらず、素泊まりで予約が入っていた。プランを選ぶとき、食事の有無は触れられていなかったため、不親切だと感じました。 また、非日常を楽しんでもらいたいとしながら、部屋の冷蔵庫に備えられているドリンクが氷結などのドリンク類だったので、やや興ざめした。スパークリング日本酒などが入っていると、より非日常感が高まったように思います。
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
クラシックな旅館
昔ながらの旅館で、是非とも行ってみる価値があります。
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Takashi

Stayed 1 night in Jul 2020

10/10 Excellent

RINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

KAORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手軽に非日常を楽しめる素晴らしい旅館
いつもの電車で行けるのに、静かな森の中で素晴らしい温泉と料理を、純和風な建物の中で楽しめたのは素晴らしい体験でした。 新しい女将による再建を知っての滞在なので応援したい気持ちですが、ややサービスで行き届かない感があり、価格に見合う安心感にはもう一息だと感じました。 夜をのんびり過ごせるバーや読書室があればもっと素晴らしいと思います。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

masakazu

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

めー

Liked: Staff & service
お庭と人に癒されました🎵
スタッフの方々の対応の素晴らしさ。 料理の素晴らしさ。 お庭の素晴らしさ。 最高でした。まさにおもてなしのお宿です。
Stayed 1 night in Feb 2018

10/10 Excellent

smizrahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非日常の時間
スタッフの方の対応がとても良かったです。夕食は外で済ませ、朝食のみでしたがとても美味しかったです。露天風呂は夜と朝利用しましたがタイミングがよく男湯に主人が１人、女湯に私１人で夫婦でゆっくり楽しめました。お部屋もとても広く、ライトアップされたお庭を眺められました。私たちが泊まった部屋にはテレビがなく、主人はガッカリしておりましたが、結局そのお陰で静かにゆっくり過ごすことができました。
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い滞在でした
食事等、それなりの費用がかかることを考慮し、4点としました。サービス等、おおむね満足です。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古き良き旅館
家族で宿泊して、とても良い時間を過ごすことができました。 庭の風景や部屋の構成、廊下の飾りなど、どれを見ても古き良き日本を感じることができます。 ホテルの周辺にすでにマンションが立ち並び、景観を保つことは難しいでしょうが、 ぜひ維持していただきたいと思います。

8/10 Good

Mari, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな旅館
家族での滞在でした。とても素敵な旅館で、お食事も美味しく頂きました。お部屋からは綺麗な中庭が眺められ、特に季節だった梅の木が窓いっぱいに広がっていて素敵でした。 車で行きましたが、都心からも1時間ほどですし、電車の駅からも近いのでアクセスが便利でした。 お風呂のお湯はさっぱりしており、無臭にちかいものでした。

10/10 Excellent

Yik Ying, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
全晚只服務我們，管接送到車站，服務一流，環境優美，温泉舒服，是我住過最好的一間酒店

10/10 Excellent

Dominique, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan-Genuss im Niemandsland
Nach Hadano fährt man nur wegen dieses Ryokans! Nicht ganz billig, aber sehr schöne Ofuros (innen & aussen), sehr schöner Garten und super Essen. Sehr authentisch.

8/10 Good

わぼ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新宿から一時間で贅沢旅行
ホテルのサービスも食事も素晴らしかったです。日曜日の宿泊だったせいか、露天風呂も貸切状態で、最高にのんびりできました。ただ、周りにマンションが立っているので、せっかくの展望台が、、、付近に何もないので、何もせずのんびりとした贅沢旅行をしたい方にはお勧めです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort