Front of property

Reviews of Taj Usha Kiran Palace, Gwalior

5 out of 5
Taj Usha Kiran Palace, Gwalior
Jayendraganj Lashkar, Gwalior, Madhya Pradesh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 58 reviews" "
Rating 8 - Good. 18 out of 58 reviews" "
Rating 6 - Okay. 3 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramakant

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palace property. Taj hospitality as always is impeccable.
Stayed 1 night in Feb 2024

10/10 Excellent

Bala

Travelled with family
Amazing stay memorable Except the bath rooms need exast fans
Stayed 3 nights in Dec 2023

10/10 Excellent

Siddhesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Mar 2022

10/10 Excellent

Courtney

Stayed 1 night in Mar 2022
Response from Taj Usha Kiran Palace on 14 Mar 2022
Dear Guest, Greetings from Taj Usha Kiran Palace! Thank you very much for taking out valuable time to give us your feedback! Your valuable feedback will certainly enable us to measure and improve our performance of hospitality services. We are pleased to note that overall you had an excellent stay with us. I have shared your feedback with my entire team, who will further be inspired in offering you an exceptional experience during your future visits. Thank you once again for your feedback, we value your patronage and look forward to a long relationship. Warm Regards, Taj Usha Kiran Palace Jayendraganj, Lashkar Gwalior-474009 Madhya Pradesh, India

10/10 Excellent

Shikha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of service par excellence and Yogesh really helped us with building a meaningful itinerary on places to visit. Thanks for giving us a wonderful experience.
Stayed 1 night in Dec 2021
Response from Taj Usha Kiran Palace on 8 Jan 2022
Dear Guest, Greetings from Taj Usha Kiran Palace! Thank you very much for taking out valuable time to give us your feedback! Your valuable feedback will certainly enable us to measure and improve our performance of hospitality services. We are pleased to note that overall you had an excellent experience with us. I have shared your feedback with my entire team, who will further be inspired in offering you an exceptional experience during your future visits. Thank you once again for your feedback, we value your patronage and look forward to a long relationship. Warm Regards, Taj Usha Kiran Palace Jayendraganj, Lashkar, Gwalior

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Taj Usha Kiran Palace on 19 Dec 2021
Dear Guest, Greetings from Taj Usha Kiran Palace! Thank you very much for taking out valuable time to give us your feedback! Your valuable feedback will certainly enable us to measure and improve our performance of hospitality services. We are pleased to note that overall you had an excellent experience with us. I have shared your feedback with my entire team, who will further be inspired in offering you an exceptional experience during your future visits. Thank you once again for your feedback, we value your patronage and look forward to a long relationship. Warm Regards, Taj Usha Kiran Palace Jayendraganj, Lashkar, Gwalior

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Taj Usha Kiran Palace on 14 Sept 2021
Dear Guest, Greetings from Taj Usha Kiran Palace! Thank you very much for taking out valuable time to give us your feedback! Your valuable feedback will certainly enable us to measure and improve our performance of hospitality services. We are pleased to note that overall you had an excellent stay with us. I have shared your feedback with my entire team, who will further be inspired in offering you an exceptional experience during your future visits. Thank you once again for your feedback, we value your patronage and look forward to a long relationship. Warm Regards, Rajeev Chauhan General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 1 Night and 2 days stay at the UK was phenomenal. The staff was active and helpful. I want to shout out for Santosh (HouseKeeping), Executive Chef during our stay, Bheru Singh (Office Manager), and other staff who have been interactive, watchful, and supportive during our stay. The delicacies and ambience was amazing. I would take Taj UKP during my second visit to Gwalior.
Stayed 1 night in Mar 2021

10/10 Excellent

Vinay

Stayed 1 night in Jan 2021

10/10 Excellent

Eric, New Delhi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Of all the Taj properties I’ve experienced, this is the most charming. Staff are excellent and rooms very tastefully and thoughtfully appointed.
Stayed 2 nights in Nov 2020

8/10 Good

Keshav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Taj heritage hotel
A beautifully decorated heritage property with excellent service, comfortable room, and delicious Indian food. Highly recommended.
Stayed 3 nights in Mar 2020

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Great staff. Amazing art deco bar.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage tour of property we like.... Mr Pawan Singh has taken very good care
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Elegance
Stayed 3 nights in Oct 2019

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very good hotel
Stayed 3 nights in Sep 2019

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Great Heritage hotel
Great heritage property but use some modern amenities like central air conditioning as the rooms are huge and split ACs can’t cool it enough plus it’s cold during winters. The hotel structure is confusing as I couldn’t figure out where the swimming pool was despite asking for directions. I will still recommend the hotel as it’s a Taj property with Taj standard of service.
Stayed 1 night in May 2019

10/10 Excellent

Bharatkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting royalty
an amazing experiance
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful 200 year old temple that was so well cared for. Property well cared for. Love the trees around the property.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Interesting old Palace with helpful staff a pleasant stay
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property. A heritage site with its own heritage walk explaining the history of the property.
Stayed 3 nights in Dec 2018

10/10 Excellent

Damian, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pearl of Gwalior
Excellent stay, very friendly staff and super food. But above all authentic palace which brings you back in time; great gateway to discover the heritage of Gwalior and chill out in the pool in the afternoon. Stay one night but wished I had booked one more. Extra point Taj gets for the croissants and jams at breakfast. Best in India.
Stayed 1 night in Sep 2018

10/10 Excellent

Andreas, Tampa, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in an authentic Indian palace. Particularly friendly and helpful staff. A true oasis to relax.
Stayed 1 night in Jul 2018

8/10 Good

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
One of the best hotels I have been in this trip. Quiet, really beautiful gardens, highly professional staff, good food. Only minus point: last night selected a meal for one person, supposedly a choice of two dishes, + rice and dessert of the day for a fixed price. At the end, they charged every dish extra.
Stayed 2 nights in Jun 2017

10/10 Excellent

Kim, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
We loved our stay. The staff was AMAZING. We ate many meals there and everything was good and safe to eat. We got two hour massages at the spa on site and it was wonderful! Everyone made us feel welcomed and checked often that everything was up to par. Also, we shopped at the cute store located on property and found some of the best scarves we have seen in India!
Front of the hotel
Cute shop across the way.
Spa room

10/10 Excellent

Annapurna , Gtk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home!
This is a very nice place.it was my third visit and it is like a home away from home for us.the staff are friendly,courteous and always eager to help.the rooms are spacious and comfortable.the spa is very relaxing too as is the swimming sessions I have with my kids.

8/10 Good

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Annapurna, Gangtok Sikkim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice hotel,old world charm and all creature
Was very relaxing to spend time there with my children.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, even nicer staff!
I only stayed here 1 night but it was a very good experience. Comfortable, clean room with great amenities, including premium English-language satellite television :), beautifully-kept gardens & exquisite customer service. The restaurant offered a good selection of food and the breakfast buffet was very nice. I particularly enjoyed the briyani Rakesh (their sous-chef) prepared. If you're ever in Gwalior, the Usha Kiran Palace has to be your hotel of choice.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sharon, london

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful room with a nice ambience. Comfy beds. Friendly service particurly waiters and chef who came to speak to us

8/10 Good

Narinjan, Bristol. UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis.
Overall a very good stay in Gwalior both on a social and business level.. We had planned to stay 3 nights but in fact stayed 4 nights. My schedule included a revisit to Gwalior if things did not pan out. As it turned out things were concluded with a day to spare and no return required. This enabled my wife and myself to take advantage to make a day trip to Agra to see The Taj Mahal as well as add a day to stay in the Punjab. The hotel is set in a large acreage with various picturesque gardens and settings. The view of the city, in particular the " Lal Kila " from the rooftop is a must. We were lucky to have been shown this by Balbeer. The hotel is used for family functions and we were lucky to witness the preparation and then the engagement party of one of Gwaliors's leading citizens. It was too early in the season to use the outside pool but I did take advantage of the gym. There are likely to be hiccups in any stay and the two we had were resolved in a pleasant manner with the front officer and the Duty Manager. I would return to the Usha Kiran Palace if in M.P.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Property - Excellent view
Great. King size. The rooms were huge. Very sophisticated.

10/10 Excellent

Hemant, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location & service
Recommended place for comfortable stay at Gwalior. Peaceful place away from city. Nice place & great staff.

8/10 Good

Dr Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced but royal

6/10 Okay

paragmw, Gurgaon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fantastic people
A bit highly rated. Needs extensive renovation. Not value for money. Noisy AC in room. No fresh air in room. No ventilation in bathroom. I ordered clear chicken soup & got a cloudy soup with chewy chicken. Except for this the food was very good. Breakfast was excellent. The Gym is outdated.

10/10 Excellent

Alan, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money for that special stay
An excellent hotel with great service in beautiful grounds. The staff are a delight. Great value for money and impossible to fault in any way.

8/10 Good

RAVIKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Maharaja experience
Like a maharaja

10/10 Excellent

JawaharaS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exemplary Taj service, beautiful heritage hotel
From the moment you get out of your vehicle, Usha Kiran Palace charms you. Someone appears out of nowhere with an umbrella to shade you from the fierce sun as you head towards reception. The fact that it is a bona fide palace combined with Taj's legendary services made this an exceptional stay. The staff were solicitous and polite and did everything possible to make my stay comfortable. Each time they saw me...even in the restaurant...they would greet me by name and chat with me about my day. A truly pleasant and memorable stay in this beautiful heritage hotel.

10/10 Excellent

danielle, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
usha kiran hotel gwalior
Very good hotel, very good location A little bit expensive

10/10 Excellent

Robert, Richmong, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Usha Kiran Palace
The hotel is quiet, and we awoke to parrots calling out in the trees, and little else. The staff is exceptional. The room has air conditioning for cooling, but heat in the winter time is a condition that needs to be addressed in a more serious manner than providing a small inadequate space heater. All else about the hotel is 5 star. Keep up the great work!!

10/10 Excellent

rollot, paris france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usha Kirian hotel gwalior
very good hotel in a very big and wonderful garden so any noise and very near of the city and shopping and every thing we need

10/10 Excellent

Sheri, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the few hotels in India that truly knows what luxury is.
One of the few hotels in India that truly knows what luxury is. After spending a month in India, this was by far the nicest hotel that we stayed in. We stayed at several hotels that were twice the price and not nearly the same level of quality. Hotels in India can get expensive and claim to be luxury but still deliver only 3 or 4 star service. The service and amenities at Usha Kiran Palace Hotel was of 5 star quality. The room was huge and nicely done. The bedding was truly luxuries. The staff was helpful without being overbearing. The food, bar and other services were of high quality yet still reasonably priced compared to other hotels in this price range that we stayed at in other cities.

8/10 Good

Marc, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very nice hotel with huge rooms. Quiet section of town.

10/10 Excellent

Arpana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

michele, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très chic, mais rapport qualité prix discutable
Accueil princier, chambre très confortable, excellent service. Très bonne nourriture, mais prix trop élevés.
Stayed 1 night in Nov 2017