Overall my experience was quite pleasant. The staff is pretty friendly and honest. They will be upfront with you about what is and is not possible as well as possible alternative solutions. They will also help accommodation situations on a case by case basis. Since I am an international traveler my first major issue was lack of adapters for my devices. Though I came prepared to face it, the second issue arose. A major plug point was not working. The Alternative point was placed in a poor position where my adapter could not be inserted. With that said within 10 minutes they did bring in a extension cord to ameliorate the situation. Though I wish they invested in some standard extension multinational cords instead of the maintenance ones. It would have looked much nicer and have provided international multi plugs on demand. Hence killing 2 birds with one stone.
Otherwise the room it self was clean and quite comfortable. With ample place for storage and placement.
The room also comes with a Tea \ Coffee making set with kettle and bottle of water. Also a T.V with most cable channels; both English and Local.
Food - was mediocre at best with gouging prices for it's quality. If the food was good, I wouldn't have minded so much. I suggest going to a local restaurant to eat instead.
Being a busy season initially we did not have a confirmed reservation in Guruvayoor. Fortunately due to few cancellation i could get a room in this hotel. The staff at the reception, i think his name is Mr Sivan, were really helpful and went out of their way in making our stay comfortable. As i was travelling with my infant daughter they were even kind enough to make a dosa and get some curd specially for my kid even though there is no in house dining facilities at the hotel. Check in as well as check out was pretty smooth.
Rooms were well maintained and clean. It does give the impression of a hotel slowly on path of neglect but good staff and its location makes up to an extent. Its 5 minute walk from the temple and near Guruvayoor railway station.
Beautiful setting way away from the city and crowds. A bit out of the way for those wanting to do things in the city but the hotel staff easily arranged taxis to get about. Food was excellent and the prices were reasonable. The staff were very friendly and accommodating. They put on a lovely cultural show on Christmas evening with a buffet dinner. Take good bug repellent if you want to enjoy sitting outside to watch the sunset.
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