"Best Hotel, Best Hospitality , and Great Ambiance "
I was super surprised to get the level of service and hospitality and cleanliness of all the places in the world in Chennai, India. Every thing was way better than even the USA Park Hyatt. I loved this place . The only thing that was great about my trip to India after 15 years was Park Hyatt , Chennai. Awesome place.
We stayed at ITC as a treat and to relax after a family wedding at another nearby hotel. We booked the Towers which were very spacious and beautiful. The towers also gave access to the club lounge which was great and an added bonus to have cocktails in the evening after a day by the pool. Great hotel, good location and although we didn't leave the hotel to see Chennai we felt it had everything we needed to relax and enjoy.
The hotel was clean, and decently maintained. Location wise it isnt ideal and tough to find unless you do the journey a few times.
Do not use the hotel taxi as they charge extortionate amounts. Just get a call taxi. They charged me 800 rupees for an airport pickup. On the way back, i got a call taxi which only cost me 180!
Also, they will charge different amounts for the same journey, one day they charged me 500 and the next day i was charged 700! Ridiculous. The staff were ok but they seemed to be a little complacent. Had to contact they a few times when ordering drinks to the room as the first time they forgot to send it. Also, on checkout they tried to charge me extra saying that i had only booked for one person when the booking clearly said 2. They just seemed to want to charge extra for anything.
Saying all this, its still cheap and does the job for a place to sleep and stay. Room was clean, facilities were ok. No other complaints.
I stayed here for one night to catch an early morning flight. Reportedly just 3 kms from the chennai airport.
Came from a late night flight from Mumbai and tried to check into the Hotel at 1:30am.
1. The check-in was extremely slow. Not sure why when there was no body at the counter.
2. Room looked clean and had decent amenities. The ONLY plus in the hotel so far.
3. Could not get a few hours of sleep because there was loud noises from upstairs and from the next room. The staff said there was construction work going on or the Room service staff were banging the door of the customer next door so he will wake up and take the delivery. At 2am??
4. woke up 20 mins late and with the sunday morning traffic missed my flight.
5. Breakfast was awful. I saw a variety of stuff on the buffet but the food was tasteless.
You can pick any place in Chennai and the food will definitely taste good....... so not sure where they hired their cooks.
Added to this, the Hotel staff called me on the phone when I was checking into a later flight - they asked if I had checked out of my room.
They said there was another person checking out of my room!!!!!!!! Definitely that was a scary thing to hear.
In the southwestern part of Chennai, the Guindy neighborhood is one of the entry points into the capital city of Tamil Nadu state. Featuring quite a few important landmarks, it is home to Guindy National Park and Raj Bhavan, the official residence of the governor of Tamil Nadu. Kathipara Junction, the meeting point of three important roads, can also be found here.
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