Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Salisbury

Nice hotel but noisy

Posted 16-Aug-2014
Pros: Nice and central and not up a hill (St Peter Port has very steep hills). Very helpful staff
Cons: The water needs to be hot in the evenings. The top rooms definitely need air conditioning.
Location: Very central. If you don't mind hills walk to the Candie Gardens, Guernsey Museum, Castle Cornet, Victorian Parlour and Victor Hugo's house
I was staying on my own so wanted somewhere central. After a false start I enjoyed my stay and the hotel staff could not have been nicer. However, I was put in room 301 which is right up under the eaves and very hot. The front window opened onto the road which (although pedestrianized) was extremely noisy with people shouting until the early hours and the back window opened onto the roof where there was a huge extractor fan which was also terribly noisy. After a sleepless night I was moved to another room which was much quieter and from then on I had a lovely time (although there do seem to be hot water issues as the water was tepid in the evenings). Breakfasts were plentiful and very nice with the full range of continental or cooked. I would go there again - but ask for a quiet room!
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent location and extremely good staff

Posted 22-Jul-2014
Pros: Location, quality of food, level of service
Cons: There was no air con in the room, so as it was warm weather we had to have the room windows open, which made it a bit noisy. But it is a fine building
Location: We were surprised by how much there is to do, the island is beautiful and the bus network takes you everywhere, for £1 a trip. The harbour is close by
We chose this hotel for our first stay on Guernsey because of its location and brand, and only Expedia showed a vacancy for the days we wanted. We were not disappointed, but in particular the staff were extremely attentive and courteous, and the food excellent, both breakfast and in the 'pub' restaurant (we did not use the main restaurant for dinner but the roof garden is an excellent facility.)
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely central hotel

Posted 20-Jul-2014
Pros: Staff and facilities
Lovely hotel very close to Marina and shopping. Highly recommend it to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

hotel near my daughter

Posted 01-Jan-2014
Pros: in town centre
Cons: pictures on walls looked a bit sad
Location: good location and shops which i dont go to but the harbour was interesting
everything was good, no bad comments, would definitely stay again
3 out of 5
by Pete from London, UK

Some problems.

Posted 04-Aug-2013
Pros: Friendliness and helpfulness of staff
Cons: Lack of air conditioning
Location: Excellent
During a heatwave was not a good time to be staying in a hotel without air-conditioning - something I took for granted at this price. A problem with the plumbing and the wiring meant that the power went out in the rooms along my corridor before I went to bed one night and wasn't restored until late the next morning. No apology or explanation was offered by the staff although they were all friendly and helpful when approached. Excellent location in the centre of town somewhat marred by the noisy bar across the road unless you want to go drinking until 1 am.
4 out of 5
Recommended
for Everyone
by Vicky from Rochester kent

Good central location

Posted 02-Apr-2013
Pros: The standard of the room
Cons: None
Location: Very central
Great central location we stayed in room 216 which looked like it had recently been refurbished lovely modern bathroom with large shower,new carpets and comfortable bed.the pub attached is good plus the food in the conservatory restaurant .Every morning and evening I used the sauna and jacuzzi which is free of charge and on two days was the only person that used the facilities.Free wifi was also good and very friendly helpful staff.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Dorset, England

Handy for the centre of town.

Posted 14-Nov-2012
I've stayed often before, usually booking direct. This time my room rate via Expedia was 60% of the rate I was quoted over the phone, though without breakfast. For the future I shall check the online rate with the quoted one before booking. What's more, this time I got a double room rather than a single!
5 out of 5
Recommended
for Everyone
by Darren from London

Weekend in St Peter Port

Posted 22-Oct-2012
Pros: Central location
Cons: Misssed out on a smoking room..........
Weekend in Guernsey, staying in St Peter Port and this hotel right in the centre of town -= on a quiet strret (that's also one of the main shopping streets, it's a small town not a city!), just up from the harbour. Friendly staff and good facilities with nicely decorated rooms
4 out of 5
Recommended
for Everyone
by Debbie from London, UK

Great Location

Posted 16-Oct-2012
Pros: Location and the bar/food offering.
Cons: Dated, shabby decor in some parts.
Location: Right in the middle of town.
The hotel is a bit dated and shabby in terms of decor in general. We had to request to move from our first room on arrival to the next grade up as it was in a pretty poor decorative state. Our upgraded room was much better and clean with a more modern bathroom. The staff were pleasant and helpful and the hotel has a nice bar - The Rendevous, which also does good light food. The hotel is in a great location in the middle of town.
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris, FR

Great hotel, central location, near harbor

Posted 02-Jul-2012
Pros: Location and access to city center
Cons: Hotel and high street bars generated extreme noise. No control of patrons nor no hotel manager interest in noise control for hotel guests.
Location: Location very good, central, near harbor and port of entry. Easy access to all city features and high street shops and restaurants.
Hotel was quite pleasing and organized. The rooms were clean and orderly, including WiFi and a desk for a bit of work space. As well, a coffee/tea service was there and afforded us a nice spot for resting.