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White Swan Hotel, Guangzhou

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White Swan Hotel

1 Southern Street Guangzhou, 510133 China

Riverside hotel with Chinese flair

Right on the river
Accessible by its own approach road and right on the Pearl River, the hotel stands in the Colonial enclave of Shamian Island one half-km (one third-mile) from Qingping produce and antiques markets. Show more
Fine dining
The four-story atrium features a waterfall and garden, plus fine-dining restaurants and sweeping river views; there are also comprehensive business and conference facilities and two swimming pools.
Rooms with a view
Sweeping views of the Pearl River or Shamian Island and city can be seen from the guestrooms, which include desks with high-speed Internet access, plus cable TVs and complimentary bottled water. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

100%

of guests recommend

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TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 27/06/2013. The check-out date cannot be after 27/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Check-out time is Noon
  • Check-in time starts at 1 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for wireless Internet in all public areas: CNY 50 (for 1 hours, rates may vary)
    • Buffet breakfast fee: CNY 138 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Guestrooms at the White Swan are held only until 6 PM.
  • Instructions: After booking a reservation via this Web site, contact the property using the phone number provided in the reservation confirmation e-mail to arrange for a check-in later than 6 PM.

Renovations and Closures

This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete.

Completion dates are subject to change.

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Awards and Affiliations

The property is a member of the Leading Hotels of the World.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 843
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 28
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Elevator/lift attendant
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Multilingual staff
  • Nightclub
  • Secure parking
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa tub
  • Steam room
  • Swimming pool - outdoor
  • Breakfast available (surcharge)
  • Tour assistance
  • Translation services
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge
  • Parking (free)
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Rooms

The White Swan has 843 guestrooms. Guestrooms are partly carpeted and partly tiled, with pastel décor and Chinese prints. Minibars, refrigerators, complimentary bottled water, and coffee/tea kettles provide refreshment. High-speed Internet access is charged on a half-day basis, but no more than a set limit in any one-month period. Cable/satellite TV channels include CNN, Star Sports, HBO, Discovery Channel, and National Geographic, as well as Hong Kong, Japanese, French, and German channels. Bathrooms have black-and-white trim, gold-colored fittings and white marble floors, plus extra-large towels.

Room Amenities

  • Cassette player
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Remote lighting/drapery/curtain control
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • Bathroom scale
  • Sewing kit
  • Slippers
  • Bathroom phone
  • Extra towels/bedding in room
  • Makeup/shaving mirror
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Satellite television service
  • HBO
  • In-room safe
  • Iron/ironing board (on request)
  • Desk
  • Cribs (infant beds) available
  • Smoking permitted
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Soundproofed rooms
  • Extra towels/bedding
  • Private bathroom
  • Designer toiletries
  • Second bathroom
  • Bidet
  • In-room massage available
  • Handheld showerhead
  • Wired high-speed Internet access (complimentary)
  • Private pool
  • Private plunge pool
  • Pillow menu
  • City view
  • Lake view
  • ESPN
  • Free movie channels
  • Yard
  • Wheelchair accessible
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Dining

Jade River Restaurant - Cantonese dim sum and fine-dining specialties. Courtyard-style layout surrounding carp-filled pond. Rockeries, stained glass. Chinese-style furniture. Tea hostess presides over a small tea room. Open all day.

A Taste of China Provincial Restaurant - Sichuan, Beijing, Shanghainese, and other regional dishes. Small, fine-dining venue. River outlook, fine wooden screens carved with birds and plants, Chinese furnishings. Open all day.

Silkroad Grill Room - Western cuisine with French and U.S.s influences. Fine wines. Western setting, with small candlelit tables. Open for lunch and dinner.

River Garden Coffee Shop - Busy buffet venue for breakfast, lunch, and dinner, as well as afternoon tea. Asian and Western cuisine. Overlooks river on one side, and atrium garden with waterfall on the other.

Hirata Japanese Restaurant - Japanese sushi and teppanyaki grill. Traditional Japanese setting. Warm colors, wood paneling, and soft lighting. River views.

Song Bird Living Room - Casual second floor restaurant overlooking river and atrium garden. Armchairs and low tables. Caged songbirds compete with a piano player. Small buffet breakfasts, lunches and dinners, afternoon teas, refreshments, and cocktails.

International Banquet Hall - Hosts Cantonese conference banquets for up to 600. At other times, small screens divide the space into informal areas offering dim sum and light Cantonese food. Open all day.

Tao Tao Ting Function Rooms - Four rooms with Chinese décor, stained glass panels, and sofas. When not in use for business functions, offers private dining. Cocktails and Cantonese food; other cuisines on request for business functions only.

Hare and Moon Bar - Lobby bar with wines, spirits, and snacks. River views and Chinese-style furnishings. Open mid-morning until late.

River Garden Barbecue - Riverside buffet dinners. Informal setting with wrought-iron furniture. International cuisine. Outdoors; operates in fine weather only.

Deli Shop - Pastries, salads, hot and cold drinks.

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Renovations and Closures

This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete.

Completion dates are subject to change.

Show renovation notice Hide renovation notice

Recreation

  • Golfing nearby
  • Tennis nearby
  • Aerobics on site
  • Golf - driving range on site
  • Playground on site
  • Racquetball/squash on site
  • Swimming on site
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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at White Swan Hotel

3.8
out of 5
avg. guest rating
Hotel service:
3.7
Hotel condition:
4.0
Room cleanliness:
4.1
Room comfort:
3.9
Location:
4.0
Neighbourhood:
3.7
100%

of guests recommend

out of 8 reviews

Write a review of this hotel

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Jhovany from Calgary, AB.
4.0
out of 5
Recommends this hotel
Posted 17 Oct 2011

“Good hotel”

Good hotel but a couple of thinsg need attention OUr room had a balcony but you cannot or are not allowed to access it, windows bolted. The pool needs attention, looks deteriorated. All else is great including the food on site...good variatey of chinese and western

Area recommendations
Not too familiar with the city to recommend
Walter from Sydney
4.0
out of 5
Recommends this hotel
Posted 20 Sep 2011

“Good value. Nice hotel”

I recommend it

A Traveller from Studio City, CA
3.0
out of 5
Recommends this hotel
Posted 22 Jun 2011

“Better than I expected”

I've stayed at the White Swan probably dozens of times since 1981. We even stayed there when we adopted our Chinese daughter in 1998. It has been renovated several times over the years and looks good right now. Since the American Consultate moved it has lost some charm. It is "nice" but not great, a bit pricey for what it offers. The neighborhood has declined and it isn't really fun to stroll the streets around the hotel. if you go however, its is worth it to visit one little shop near the former American Consulate owned by a young man named "Dong" who will charm you with his English, tell you tales about saving street cats and dogs and make you tea while you shop. One bad note - we had a very bad experience in the hotel's restaurant. The manager and the receptionist were rude. When we complained, we were met with blank stares.

A Traveller from Canada
4.0
out of 5
Recommends this hotel
Posted 20 Oct 2010

“Can't wait to go back”

Overall this hotel is o,k but only too far to go to the airport also is very hard to find a foot massage palace surrounding the hotel. Is better off surrounding the hotel area has a big shopping mall .

Jim T from Brisbane, Australia
4.0
out of 5
Recommends this hotel
Posted 13 Sep 2009

“Enjoyed the stay”

The hotel staff were helpful and courteous. The room was clean and comfortable.

Traveller's tip
Ask for a view of the Pearl River
A Traveller from Brisbane
4.0
out of 5
Recommends this hotel
Posted 29 Jun 2009

“Easiest option in Guangzhou”

This hotel is always our choice as they seem to understand European choices better than others in this city of few choices. Not a flashy place but clean quiet and orderly. Good but expensive eve buffet, reccomend oysters and caviar! Business centre can be a bit pedantic. Friendly room staff.

Traveller's tip
Ask for a soft European bed for a better nights sleep!
A Traveller from San Jose, California
2.0
out of 5
Does not recommend this hotel
Posted 29 Apr 2009

“Terrible Service”

I requested a room close to the elevator due to mobility problems, I was given a room furtherest from the elevator. I had the "Do not disturb" sign on the door, and house keeping keeps ringing the door bell and phone to ask if I need the room cleaned. I wanted to exchange money into RMB, the hotel did not have sufficient cash to cover the exchange. The bed smelled bad. The none-smoking floor had smokers staying in it. I could go on, but you get the idea.

A Traveller from Brescia
4.0
out of 5
Recommends this hotel
Posted 5 Sep 2011

“white swon hotel guangzhou ottimo per lavorare a guangzhou”

Essendo a Guangzhou per lavoro, mi serviva un hotel ben servito in una zona tranquilla, fuori dall' ordinario caos cittadino. Il servizio è stato ottimo e la logistica perfetta.

A Traveller from 日本
5.0
out of 5
Recommends this hotel
Posted 14 Jun 2011

“元居留地に建つ快適なホテル”

地下鉄　黄沙の駅から歩道橋を渡り洋館が立ち並ぶ道をゆっくり歩いても10分ほど。 河側の部屋からは夜ライトアップされた河岸やクルーズ船がとても綺麗に見えます。 私が泊った部屋は、バスタブ・ハンドシャワーのお湯に排水　トイレの排水も問題なくバスローブもありました。 日本語を話せるスタッフはいませんでしたが、こちらの片言英語と筆談で理解して案内してくれ笑顔で親切でした。 ホテル前には小さいけれどセブンイレブン安くて美味しい食堂に、洋館街にはスタバも足裏マッサージもあり便利です。 教会などもある元居留地ですが、ホテル隣にある沙面公園では休日の朝　太極拳やダンスをする人達がたくさんいて中国だなぁと…時間に余裕がある人にはホテルの周りでも楽しめます。

Area recommendations
ホテルから歩いて15分くらいにある清平市場は、金魚　亀　メダカ　うさぎ　子猫などのペットを売っています。
What to pack
トイレットペーパー（置いていない店がたまにある） ウエットティッシュ（ホテル以外で食事の時おしぼりが出る店は少ない）

TripAdvisor Traveller Rating:

 

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White Swan Hotel

1 Southern Street Guangzhou, 510133 China

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Nearby Points of Interest

  • Qingping Market - 0.7 km / 0.4 mi
  • Sacred Heart Cathedral - 2.1 km / 1.3 mi
  • Chen Family Temple - Guangdong Folk Art Museum - 2.3 km / 1.4 mi
  • Haizhu Wholesale Market - 2.5 km / 1.5 mi
  • Temple of Five Genies - 2.5 km / 1.5 mi
  • Huaisheng Mosque - 2.5 km / 1.6 mi
  • Guangxiao Si - 3 km / 1.8 mi
  • Six Banyon Tree Temple and Flower Pagoda - 3.1 km / 1.9 mi
  • Museum and Tomb of the Southern Yue Kings - 3.7 km / 2.3 mi
  • National Dr. Sun Yat Sen Memorial Hall - 3.8 km / 2.4 mi
  • The Western Han Museum of the Nanyue King Mausoleum - 4 km / 2.5 mi
  • Zhenhai Tower - 4.3 km / 2.7 mi
  • Yuexiu Park - 4.5 km / 2.8 mi
  • Guangdong Museum of Art - 6.7 km / 4.2 mi
  • Guangzhou Zoo - 7.6 km / 4.7 mi

Location Highlights

  • In historical district
  • On river

The preferred airport for White Swan Hotel is Guangzhou (CAN-Baiyun Intl.) - 32.9 km / 20.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Guangzhou, China (CAN-Baiyun Intl.)

Area:

Riverfront - Shamian Island, China: Shamian Island, connected to the mainland by a bridge, is an oasis of calm. “Sand Surface Island’s” history dates back to colonial days, and the Roman Catholic Church of Our Lady of Lourdes, built in 1892, is the main sight. The U.S. consulate is on the opposite side of the island. For something different, visit Qingping Market, north of Shamian Island.

White Swan Hotel

1 Southern Street Guangzhou, 510133 China