It's pants Posted 29-Apr-2013
This hotel is seriously awful. We are from Australia & London, coming into Guangzhou for the Canton Fair and then travelling to other parts of China for business. Everything about this hotel is very sub-par, considering the price. Awful food, awful service, unkempt facilities and be warned - one of the main reasons we chose this particular hotel was that it had free wi-fi in the rooms...well, no...the wi-fi doesn't work in the rooms, and even if you head down to the bar it's very fickle. Sometimes you'll be able to check emails, sometimes you won't, but don't even think about YouTube or anything; that's not going to happen. As for getting around; this hotel is very isolated (about 45 mins from Tianhe for shopping/eating out) which is ok, but unfortunately there are NO staff anywhere in the building who speak ANY English. At all. Really. So if you book here, make sure you have 3G so you can use google maps and google translate or you won't be able to get taxis etc due to the staff not having any English whatsoever. Make sure you stock up on water and snacks etc before arriving at the hotel as there is really nowhere nearby to purchase that stuff, and it's certainly not available in the hotel. DO NOT order the room service food. You've been warned!