The property is good, clean and welcoming, but, the staff in person if Susan was rude. When we arrived at the hotel, she said in a rude tone..."this is a hotel not a bar" like we were looking for a bar to spend the night. We have to argue with her about payments that were made in advance through Expedia. She requested us to pay additional fees because Expedia didn't give the payment that were debited from our credit card to the hotel. This argument went on for almost an hour, before the manager came in and tried to settle such an embarrassment. This was purely an embarrassment and that led to my dissatisfaction. Instead of spending a month, I spend three days. Hotel Management and rental agencies needs to be cognizant of their services rendered.