Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
92% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

部屋は広い

Posted 04-Jan-2015
トランジットのため利用しましたが、部屋は広くそこそこ快適です。 ただレストランの料理はいまいちでした。
3 out of 5
Recommended
for Everyone
by A verified traveller

泊まりは良い。ホテルまでの移動に問題。

Posted 02-Jan-2015
Pros: Wi-Fi使えます。
Cons: ホテルに問題なし。
空港近いのですんなり行けると思った。街から空港に戻り、タクシーで行こうと思ったが、タクシー運転手が、ホテルがわからないと、相当辿り着くまで20分くらいかかった。ホテルの知名度が低いのか、タクシーが嘘をついていたのかわからないが、歩いて簡単にいける距離ではない。 朝は送迎バスで行ったが10分の距離だった。
3 out of 5
Recommended
for Students
by A verified traveller

room have weird smell

Posted 28-Nov-2014
Overall for this hotel is OK. Convenient on travelling as shuttle bus was provided. But need to call the hotel in order for them to prepare a shuttle bus to pick you all at "Bai Yun" Airport Main Door Number "13". The only disadvantage for this hotel is some of the room have some weird smell, need improvement.
2 out of 5
by A verified travellerfrom Phils

Big, plain Hotel

Posted 09-Nov-2014
Pros: Nothing
Cons: Customer service, breakfast and put more action in the common areas. There are hotel buildings without guard in the entrance.
We chose this hotel because of the free airport transfer, however, it took us more than an hour to be picked up all because of the hotel's inefficiency. Would have been better if the Hotel gives clear instruction to proceed to Gate 13 and pick up staff asks people when they arrive. Shuttle does not bear the hotels name in English and staff would not listen to people saying they have booking for the night even if you show your hotel confirmation. He will simply say, call the hotel again. No customer service at all. Breakfast is also poor, the choice and the quality, even the table setting. Guests are asked to occupy tables without linen on top, does not quickly clean the table after the guests is finished and has left. So the next guests will just have to live with it and quickly have whatever is offered, even eggs are terrible. Lights are also selectively turned on in the dining hall, so it's kind of dark in some areas. Find another hotel , don't mess your trip with this hotel.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

アクセス良

Posted 08-Oct-2014 on Hotels.com
部屋は広く、空港への送迎もあるので利用しやすい
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 07-Oct-2014 on Hotels.com
酒店居然发生停电事件,客房服务居然不知情,处理极为缓慢,态度很差劲
4 out of 5
Recommended
for Getaway With Friends
by Yongzhong

This traveller left a rating score only Posted 02-Oct-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

Posted 23-Sep-2014 on Hotels.com
Hotel management is not good as you would expect for a four star hotel. Toilet paper were not refilled. Complimentary bus was not well arranged to cope with early peak hours. We ended up paying a hotel security who offered to drive us to the airport for 50rmb.
4 out of 5
Recommended
for Business Travellers
by 백운일from 서울

저렴하고 이용하기 편하네요

Posted 18-Sep-2014 on Hotels.com
위치적으로나 공항에서 가깝고 셔틀운행하여 편하게 쉬다 왔습니다.다만흠인게 객실에 냉장고가 없어서 좀...
2 out of 5
Recommended
for Business Travellers
by alexfrom makati

so so hotel

Posted 06-Sep-2014 on Hotels.com
not comfortable