Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
92% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Students
by A verified traveller

room have weird smell

Posted 28-Nov-2014
Overall for this hotel is OK. Convenient on travelling as shuttle bus was provided. But need to call the hotel in order for them to prepare a shuttle bus to pick you all at "Bai Yun" Airport Main Door Number "13". The only disadvantage for this hotel is some of the room have some weird smell, need improvement.
2 out of 5
by A verified travellerfrom Phils

Big, plain Hotel

Posted 09-Nov-2014
Pros: Nothing
Cons: Customer service, breakfast and put more action in the common areas. There are hotel buildings without guard in the entrance.
We chose this hotel because of the free airport transfer, however, it took us more than an hour to be picked up all because of the hotel's inefficiency. Would have been better if the Hotel gives clear instruction to proceed to Gate 13 and pick up staff asks people when they arrive. Shuttle does not bear the hotels name in English and staff would not listen to people saying they have booking for the night even if you show your hotel confirmation. He will simply say, call the hotel again. No customer service at all. Breakfast is also poor, the choice and the quality, even the table setting. Guests are asked to occupy tables without linen on top, does not quickly clean the table after the guests is finished and has left. So the next guests will just have to live with it and quickly have whatever is offered, even eggs are terrible. Lights are also selectively turned on in the dining hall, so it's kind of dark in some areas. Find another hotel , don't mess your trip with this hotel.
3 out of 5
Recommended
by A verified traveller

Posted 23-Sep-2014 on Hotels.com
Hotel management is not good as you would expect for a four star hotel. Toilet paper were not refilled. Complimentary bus was not well arranged to cope with early peak hours. We ended up paying a hotel security who offered to drive us to the airport for 50rmb.
4 out of 5
Recommended
for Business Travellers
by 백운일from 서울

저렴하고 이용하기 편하네요

Posted 18-Sep-2014 on Hotels.com
위치적으로나 공항에서 가깝고 셔틀운행하여 편하게 쉬다 왔습니다.다만흠인게 객실에 냉장고가 없어서 좀...
2 out of 5
Recommended
for Business Travellers
by alexfrom makati

so so hotel

Posted 06-Sep-2014 on Hotels.com
not comfortable
4 out of 5
Recommended
for Families
by 游客from 厦门

地点较偏,但是酒店交通服务不错!!

Posted 24-Aug-2014 on Hotels.com
地点较偏,但是酒店交通服务不错!!
5 out of 5
Recommended
by 葫芦from 北京

舒适的床和交通

Posted 05-Aug-2014 on Hotels.com
住宿条件较好。交通便利,服务周到
4 out of 5
Recommended
by summerfrom china

Posted 29-Jul-2014 on Hotels.com
很好
2 out of 5
Recommended
for Business Travellers
by A verified traveller

시설은 좋습니다.

Posted 15-Jul-2014 on Hotels.com
지은지 얼마 되지 않은 듯 시설은 깨끗하고 좋습니다. 단지 주위환경이 좀 지저분하고 아침식사는 진짜 배고프지 않으면 드시러 가지 마세요.
4 out of 5
Recommended
by 郭from 福州

很适合转机住宿,房间很大,很舒适

Posted 12-Jul-2014 on Hotels.com
这是第二次住这个酒店。酒店比较新,离机场也很近,有接送车。房间很大,床铺很舒服。但一些设施的细节不是很完善,比如浴室的门的把手居然在外面,从里面其实是不方便打开的。早餐还可以,不过小孩是要钱的,不能免费。白天送机场的车大致是1小时1班,有点少。附近有很多餐饮店,好像是个商业区。整体上该酒店挺适合转机的。不过也看到有些企业在里面举办年会。