Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent Hotel

Posted 13-Oct-2014
Very Clean 5 star hotel. Been there a couple of times.
4 out of 5
Recommended
by A verified traveller

Doorman

Posted 19-Mar-2014 on Hotels.com
On the whole it was a good experience but there is room for improvement. My only comment was that the doorman should have been more helpful. Arriving with a baby and luggage plus a baby stroller that needed to be unloaded from the back of the car the doorman just stood and watched. I believe this is the second time that a customer is making such comment. The management should be more mindful of our feedback so that to offer customers the basic of service.
2 out of 5
Recommended
for Business Travellers
by Bae from USA

good place

Posted 08-Feb-2014 on Hotels.com
nice place to stay for business
5 out of 5
Recommended
for Business Travellers
by Caroline saremi

This traveller left a rating score only Posted 15-Dec-2013 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Eddie

This traveller left a rating score only Posted 31-Jul-2013 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Matt M. from Nashville, TN

Canton Fair

Posted 07-May-2013 on Hotels.com
It was only about 10-15 min to the Canton Fair and the room was nice. cold room, comfortable bed and food was good too. even had to get a massage b/c of my back and the spa was first rate too. highly recommend if you are in Guangzhou for the Fair.
2 out of 5
by Kevin from Hong Kong

It is not event one point!

Posted 08-Jan-2013
The doorman at this hotel was ridiculous!!! He not only stared at me opening the taxi door, he even went to the other side staring my mom opening the taxi door with NO greeting at all!!! Even more, he let me and my dad lifting the super heavy luggage from the taxi by ourselves as well (we had three suitcases). I don't even see the point that the should have a doorman if the doorman's like this. Also the condition of the bed was bad!!! It was like sleeping on a wood board!!! how's that heavenly bed???? more like hell bed!! worst four points ever!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

China Visit

Posted 12-Nov-2012 on Hotels.com
I really enjoyed my stay at 4 points Sheraton in Guangzhou. The service was EXCELLENT and staff was very friendly.
4 out of 5
Recommended
for Business Travellers
by Ashwin from Grapevine, Texas

good value

Posted 03-Oct-2012
Pros: Nice comfortable hotel with two restaurants.
Cons: Location
Location: Not near the center of town.
The hotel is not located near the center of Tianhe and is a little hard to find but it is a nice business hotel at good value.