GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Business Room - Breakfast included
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Executive Room - Breakfast included
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Superfine room - Breakfast included
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Deluxe room - Breakfast included
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Baiyun Hotel Guangzhou offers 511 air-conditioned accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.
This Guangzhou hotel provides complimentary wired high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Additionally, rooms include complimentary bottled water and coffee/tea makers. A turndown service, in-room massages, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Baiyunxuan Restaurant - This restaurant serves breakfast, lunch, dinner, and brunch. Afternoon tea is served.
Baiyun Haoyan Restaurant - This restaurant serves breakfast, lunch, and dinner.
Xiangyun west Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. The restaurant is open 24 hours.
Italian Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service during limited hours is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Baiyun Hotel Guangzhou
of guests recommend
out of 13 reviews
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Showing 1 - 10 results (of 13) · See more Baiyun Hotel Guangzhou reviews
“Pudong excelent 4 stars hotel”
Highly recommended hotel for business
“Watch Out for the Extra Charges”
I have stayed in this hotel once before, and was perfectly happy. This year I rebooked through expedia and encountered 2 major problems. firstly and least important the beds were extremely hard, so much so that I got out of bed to check that their was a mattress on the bed, thinking there may have just been a boottom mattres. Secondly and most importantly, I had booked a room with breakfast included, which was confirmed on my reservation from expedia. However, the hotel refused to honour this stating that the rate booked did not include breakfast and that a charged would be made seperately. After 25 minutes of arguing with several front desk staff, they relented and honoured the rate wth breafast. However, the manner that this was dealt with was rude, aggressive, and not what you would expect from such a highly rated expedia hotel. I will not rebook this hotel, I will also look to expedia for an explanation why they would not accept my booking despite showing them the confirmation in black and white.
“Good location”
Good hotel, convenient location but have to check if they do any maintenance when you want to book it.Was very noisy, drilling and hammmering - general repairings of hotel.Customer service still poor, but they improve altely. Went there 3 times in last 3 months, very convenient location- so this is one of the main point. The gym and swimming pool are ok too.Not really a four star hotel but acceptable.
“In that area i will choose another hotel for the next time”
My first time in Guangzhou was at 2004, i stayed in Baiyun hotel, it was a good experience, from 2005 to 2010 i went to another hotels in the area much better and cheaper. At the check in they give me a smoking room becouse they don´t have more NON-SMOKING ROOM and we booked a non-smoking. after discuss with the manager more than 1 hour he make an upgrade to another room. The hotel need a remodelation in the rooms.
“This hotel has strange regulations”
This hotel doesn't allow customers to visit the guest's room after 11:00PM. If the guest can not finish the meeting with his customers in the room, his customers have to leave the room at 11:00PM stopping the meeting. If the guest has to meet his customers after 11:00PM in his room due to insufficent time, the hotel doesn't offer any flexibility so the guest has to give us his meeting. This rule is very strange and not seen in other hotels. The service of this hotel is very slow and too rigid, guests don't feel much convenience from the rules/service of this hotel.
“Returning in the Spring!!”
I found the Hotel to be very clean and the staff to be very friendly and helpful. I was pleasently suprised at the number of the staff that spoke very good English. The breakfast buffet is amazing, suitable for vegaterians or meat lovers. There is a world class mall conected by indoor walkway, that can take you almost a block from the hotel and past many fine restaruants from all over the world.
“Great Hotel”
The Bay Yun Hotel is very well located and the rooms are large and clean. The internet is wireless and free of charge at the rooms what makes it great for travelers on business like me. Would definatelly go back!
“Amazing Hotel”
It was by far one of the best hotels i've stayed at. I was there for 2 weeks and the service is more than you can hope for! Will stay again, no doubt in my mind.
“Good Location and Pricing”
Value for money at a city centre location , but the rooms looked sparce and lighting ambiance could be improved with some lamps , as often the case a very hard bed . Breakfast above average
“PVK Holland”
Hotel is overal goed maar de retaurants op verdieping 30 zijn ZEER slecht . Op 10 minutten lopen een Ierse bar , veel beter.
Showing 1 - 10 results (of 13) · See more Baiyun Hotel Guangzhou reviews
367 Huan Shi Dong Road Guangzhou, 510000 China
Nearby Points of Interest
Location Highlights
The preferred airport for Baiyun Hotel Guangzhou is Guangzhou (CAN-Baiyun Intl.) - 29 km / 18 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Huanshi Dong Lu, Guangzhou, China: Central Guangzhou is roughly oval-shaped, and Huanshi Dong Lu loosely defines the northern boundary of the city centre. Many of Guangzhous best hotels and bars are located here, as are the Australian and Japanese consulates. Prime shopping along Huanshi Dong Lu includes Peace World Plaza and World Trade Mall.
367 Huan Shi Dong Road Guangzhou, 510000 China
