Cuna De Allende 12 Col Centro, San Miguel de Allende, GTO
Reviews
9.0
Wonderful
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Hotel is centrally located only yards from the central plaza. Our room was very good and quiet. All the staff were courteous and very helpful. Location is great and there are many many fine restaurants within walking distance. Quince, Hank’s, Sotto were part of our restaurant experience and provided great food choices. Walking tour and Mariachi music from the plaza were also very good. Our hotel was the perfect choice.
Henry
Stayed 3 nights in Mar 2024
Response from Guest Service on 15 Mar 2024
Dear Henry,We feel very honored to have served you and we are very motivated to read your review and know that you enjoyed not only the location of the hotel which is privileged, but that our staff was courteous and could help you in your requirements, and that your room was good and quiet. We are very happy to have been your perfect choice and we look forward to serving you again. You know that Casa Rosada is your home in San Miguel and we will always welcome you with open arms.
Dear James,We're thrilled to hear that you had a great stay with us! Thank you so much for taking the time to share your positive feedback and for giving us a perfect rating. We're delighted that you enjoyed your experience, and we hope to welcome you back again soon for another wonderful stay. If you need anything else or have any further comments, please don't hesitate to let us know. We're here to help!
Beautiful colonial hotel at a great location. Easy walk to main plaza. Friendly staff, made us feel welcomed
Alberto
Stayed 1 night in Jan 2024
Response from Guest Service on 2 Feb 2024
Dear Alberto,It's fantastic to hear that you enjoyed your stay at the beautiful colonial hotel and found its location convenient for exploring the main plaza. Feeling welcomed by friendly staff is always a wonderful aspect of any hotel experience and we feel very motivated to read we are accomplishing our main objective. We hope to have the opportunity to host you again, sometime soon
Beautiful classic hotel, only 26 rooms. Building constructed in 1700s. One short block to the Jardin and the beautiful church, Parroquia de San Miguel Arcángel. Noise from the street was bothersome in our particular room but didn’t keep us up. Great breakfast included and served in a beautiful courtyard. Friendly staff, some with limited English. We loved our stay and would stay there again. Be aware that this hotel has lots of levels and no elevator.
Mahmoud
Stayed 5 nights in Jan 2024
Response from Guest Service on 24 Jan 2024
Dear Mahmoud,Thank you for sharing your experience at our beautiful classic hotel! It sounds like you had a wonderful stay, and we appreciate your detailed feedback.The historic nature of the building, and its location do add a unique charm to the hotel and it definitely seems to have enhanced your overall experience.It's good to hear that the noise from the street, while bothersome, did not significantly impact your sleep. Your mention of the limited English proficiency of some staff is valuable information for potential guests.Thank you also for pointing out that the hotel has no elevator and multiple levels. This is important for guests to be aware of, especially those with mobility concerns.We're delighted that you loved your stay and would consider staying there again. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay in the future!
Dear Maxiel,Thank you for your 5 out of 5 rating! We are glad to hear that your experience at Hotel Casa Rosada was excellent. If there is anything else we can help you with or if you have any other questions, please don't hesitate to let us know - we're here to make sure you have a wonderful stay!
Great location. Beautiful grounds. Excellent staff.
Theresa
Stayed 3 nights in Oct 2023
Response from Guest Service on 9 Nov 2023
Dear Theresa,We're thrilled to hear that you enjoyed the great location, beautiful grounds, and excellent staff during your stay. Your positive feedback is much appreciated.If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share. We value your input and hope to welcome you back for another wonderful stay in the future!
Estimada Fabiola,Agradecemos mucho su calificación perfecta de 10 de 10. Nos complace saber que su experiencia en nuestro hotel fue tan satisfactoria. ¡Gracias por su preferencia y por compartir su calificación positiva!
This hotel is located in a perfect place in El Centro SMA. Drop off and pick up were easy. This is very preserved, has good views and center located to all things SMA. I would stay again.
Luis
Stayed 2 nights in Sep 2023
Response from Guest Service on 5 Sept 2023
Dear Luis,Thank you for sharing your positive feedback about the hotel's ideal location in El Centro SMA. We're delighted to hear that the convenience of drop off and pick up, the preservation of the hotel, the good views, and the central location all contributed to your enjoyable stay. It's wonderful to know that you would stay again. If you do decide to return, we'll be here to welcome you back and ensure you have another great experience. Your comments are greatly appreciated, and we look forward to hosting you again in the future!
The help was outstanding, kind and courteous. The location was superb. I arranged before arrival to have flowers in the room and Manuel the Manager of the hotel did an outstanding arrangement
Daniel
Stayed 8 nights in Jun 2023
Response from Guest Service on 12 Jul 2023
Dear Daniel,We are very pleased to know that you enjoyed your stay with us and that our staff, specially our GM, went beyond your expectations so you would have a nice surprise at arrival.Thank you very much for your preference, rating and kind words. Hopefully we will service you again soon!
Dear Pablo,Thank you very much for your preference, rating and comments. We are very pleased to know that you enjoyed your stay at Casa Rosada and we hope to have the privilege of serving you again.
Perfectly located next to the cathedral with many amazing restaurants and shopping nearby. Our room was clean and quiet serviced by an excellent attentive staff. We highly recommend this hotel and plan to stay here again soon.
Carolyn
Stayed 3 nights in Feb 2023
Response from Guest Service on 23 Feb 2023
Dear Carolyn,Thank you very much for your preference, rating and specially your kind words that motivates us to continue striving in our service. We do hope you come back soon, it will be our privilege to serve you again.
It was a wonderful property, beautiful kept gardens . Very nice breakfast included. Manager and a few other exceptional staff that we asked for recommendations and they went beyond our expectations. Very sweet young gal at the reception area.
Elaine
Stayed 4 nights in Feb 2023
Response from Guest Service on 10 Feb 2023
Dear Elaine,Nothing motivates us more than knowing that our staff went beyond your expectations and we are so pleased to know that you enjoyed your stay with us. Hopefully we will have the privilege of serving you again, sometime soon.
Everything about our visit to Casa Rosada was superb. It is a beautiful facility in a beautiful town. The location could not be any better. The staff is wonderful, the breakfast is delicious and the views are outstanding. This is one of the nicest hotels we’ve ever stayed at in many international locations.
Claudia
Stayed 2 nights in Jan 2023
Response from Guest Service on 1 Feb 2023
Dear Claudia,On behalf of Casa Rosada and all its staff, we would like to thank you for choosing us as your lodging option in San Miguel. We are very pleased to know that you enjoyed your stay with us. It motivates us to continue striving and giving our best.
Dear Rod,We are very pleased to know that you enjoyed your stay with us. On behalf of Casa Rosada and all its staff we would like to thank you for your preference and rating. Come back soon!
10/10 Excellent
marie-noelle
11 Dec 2022
marie-noelle
Stayed 4 nights in Dec 2022
Response from Guest Service on 12 Dec 2022
Dear Marie-Noelle,We are very pleased to see that you enjoyed your stay with us. Thank you for your preference and rating
10/10 Excellent
carmen
Travelled with group
21 Nov 2022
Liked: Cleanliness, staff & service
Friendly, helpful staff. Clean breakfast included. Beautiful grounds/ lots of well kept vegetation. A gem in the middle of churches, art galleries, restaurants and much more!
carmen
Stayed 4 nights in Nov 2022
Response from Guest Service on 21 Nov 2022
Dear Carmen,On behalf of Casa Rosada and It’s staff we thank you for choosing us as your lodging option in San Miguel. We are very motivated by your review to continue striving on our service.
8/10 Good
Carlos
Travelled with family
16 Nov 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Excelente locacion, staff muy amables, muy limpio todo, es entendible despues de pandemia pero tiene que mejorar restaurante porque solo hay desayuno
Carlos
Stayed 4 nights in Nov 2022
Response from Guest Service on 16 Nov 2022
Estimado Carlos,Sus comentarios son muy importantes para nosotros, le comentamos que nuestro restaurante solamente abre para desayunos desde antes de la pandemia, estamos tan cerca de varias opciones de diferentes restaurantes que mucha gente prefiere salir a comer y cenar. Nos motiva mucho leer que nuestro staff ha sido amable y que todo esta limpio.
10/10 Excellent
Juan, Santa Paula
3 Nov 2022
Juan
Response from Guest Service on 9 Nov 2023
Estimado Juan,Muchas gracias por habernos elegido como su opción de hospedaje en San Miguel. Nos alegra mucho ver que disfrutó su estancia con nosotros y esperamos poderle servir nuevamente
We loved our stayed!! The location was excellent walking distance to downtown. The staff was so friendly and cordial and attentive. We'll definitely coming back to this beautiful hotel!
Veronica
Stayed 2 nights in Oct 2022
Response from Guest Service on 17 Oct 2022
Dear Veronica,Nothing motivates us than knowing that you enjoyed your stay so much, youre already planning on coming back! Thank you very much for your preference, it was our privilege to have served you.
Nuestra estancia fue de 4 noches las cuales estuvimos muy agusto en este hermoso hotel. Puntos a resaltar serian la limpieza y la amabilidad con la que tratan a sus huespedes. El desayuno es muy bueno y en especial Erika es muy atenta cuida cada detalle durante el desayuno. La ubicacion es exelente.
Claudia D
Stayed 4 nights in Jul 2022
Response from Guest Service on 2 Aug 2022
Estimada Claudia,
Para nosotros ha sido un privilegio haberle servido. Nos motiva mucho leer su reseña y saber que ha disfrutado su estancia con nosotros. Seguiremos trabajando para seguir superando sus expectativas.
Perfect location, awesome service, great free breakfast. Priced right. Impossible to find something not to like.
Lionel
Stayed 2 nights in Jul 2022
Response from Guest service on 22 Jul 2022
Dear Lionel,
Nothing motivates us more than reading your review and knowing that you enjoyed your stay with us and there was nothing you didn’t like. Thank you for your preference
beautiful
full of history
well kept
friendly and helpful staff
Armando
Stayed 6 nights in Jul 2022
Response from Guest Service on 21 Jul 2022
Dear Armando,
We are very pleased to know that you enjoyed your stay with us and that our staff was helpful. Thank you for choosing Casa Rosada as your lodging option.
6/10 Okay
LUIS
30 Jun 2022
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
the three best thing of this property are location, location and location. it is located on the same block as the San Miguel church. it is within walking distance of some of the best restaurants in the centro of town. however it has fallen in to some disrepair. owner needs to spend some funds to restore this property to its former glory. in its current condition it is not worth its asking price per room.
LUIS
Stayed 7 nights in Jun 2022
Response from Guest Service on 30 Jun 2022
Dear Luis,
We appreciate your observations, we will pass them to our management for their follow up. Thank you for your preference and rating.
Dear Christopher,
We are very pleased to know that you enjoyed your stay with us. It certainly motivates us to continue striving in our service. Thank you very much for your preference.
The staff was very friendly and kind. The location is great and the breakfast was delicious.
Meredith
Stayed 2 nights in Jun 2022
Response from Guest Service on 22 Jun 2022
Dear Meredith,
We are very pleased to know that you enjoyed your stay with us. We will be very honored to service you in your next visit to San Miguel.
Brilliant location, comfortable beds, good breakfast.. all you want when you come to a holiday destination
Manish
Stayed 3 nights in Jun 2022
Response from Guest Service on 13 Jun 2022
Dear Manish,
We are very pleased to know that you enjoyed your stay with us! It is a delight to read that we have everything you need on a holiday! We hope to have the privilege of serving you sometime soon.
Best location ! Close to everything !! 👌Nice big room , comfortable mattress ,, clean bathroom ,, needs a little remodel , carpets aged , furniture not comfortable ,no closet to hang our clothes but aside from that the service was wonderful !!! They took care of all our needs ,, made us feel special,, they have Good food,, nice relaxed breakfast outside 👍,,,
Josefina O
Stayed 3 nights in Apr 2022
Response from Guest Service on 7 Apr 2022
Dear Josefina,
Thank you very much for your preference, rating and comments that will help us improve our room amenities to make it more comfortable. To give our rooms this look between colonial and modern, the closet is the same furniture that has the TV in it. Some of this old piece of furniture have space to hang clothes but all of them have drawers and also there is another piece of furniture that can let you hang out clothes.
Amazing location and facilities. We were in the heart of town and could walk everywhere. The garden is spectacular.. very peaceful and colourful!
Gerson
Stayed 2 nights in Mar 2022
Response from Guest Service on 4 Apr 2022
Dear Gerson,
For us at Casa Rosada, it was a privilege to have the opportunity to have you as our guest and to know that you enjoyed your stay with us. Hopefully we will be able to host you once again. Come back soon!
Fabulous hotel with friendly helpful, amazing staff. Perfect location,walking distance to plaza and Church Parroquia de San Miguel Arcangel. Best breakfast! Would stay again.
Brenda
Stayed 3 nights in Mar 2022
Response from Guest Service on 22 Mar 2022
Dear Brenda,
It was a true privilege for us to have service you and your party for your girl´s getaway! And mostly knowing that you enjoyed your stay with us so much, that we will may have the honor of serving you once again. We can only hope that you come back soon!
A charming, perfectly located, with a warm, helpful, friendly staff. The grounds are beautiful. We would certainly stay there again. Fine breakfast, charming rooms.
Helena
Stayed 6 nights in Feb 2022
Response from Guest Service on 15 Feb 2022
Dear Helena,
For us at Casa Rosada it has been a true honor to have served you and it motivates us to know that you have enjoyed your stay with us so much, that you would possibly give us the opportunity to serve you again. We will be waiting for you at your house in San Miguel
Hotel Casa Rosada is a lovely, historic hotel with such a kind and accommodating staff. The manager, Manuel, goes above and beyond to make sure his guests are comfortable and happy. Our room had a beautiful view of the gardens and grounds that are beautifully landscaped and so well kept. There are stunning views of the city from the rooftop lounge and deck areas. Breakfast each morning was delicious with a great assortment of menu items and the BEST fresh squeezed orange juice. The hotel is perfectly situated on the edge of SMA town square and only steps away from great shopping and restaurants. We enjoyed our stay immensely and recommend Hotel Casa Rosada highly.
Phyllis
Stayed 6 nights in Jan 2022
Response from Guest Service on 17 Jan 2022
Dear Phyllis,
For us it has been a true privilege to have had your preference and above all to know that your stay with us has been pleasant and that you have enjoyed our attention, the hotel and its gardens, as well as breakfast. Our mission is to make our guests have the best experience and having your recommendation leaves us completely satisfied that we are doing things right. We look forward to serving you again.
6/10 Okay
Pedro
Travelled with partner
30 Dec 2021
Liked: Cleanliness
Disliked: Property conditions & facilities
Location couldn’t be better, and the hotel has a beautiful courtyard with a gorgeous garden. However, the hotel needs urgent renovation. It’s really falling apart, unfortunately. This was in the past one of the best hotels in Mexico, and currently it wouldn’t rank in any credible list. Our room was large but showed the signs of time (especially the bathroom). Wi-Fi was unreliable. Breakfast had limited options. Staff tried to be nice, but seemed unhappy and concerned about the whole situation of the hotel. In a city like SMA with so many options, I recommend staying somewhere else…
Pedro
Stayed 1 night in Dec 2021
Response from Guest Service on 31 Dec 2021
Dear Pedro,
Thank you very much for your preference. We regret that your appreciation of the hotel was that, I do not know what made you said that our staff was unhappy, fortunately we do have other guests that appreciate breakfast, compliment it and also appreciate our staff.
This hotel of only 16 rooms was like an oasis… the grounds were amazing, well kept and just beautifully serene!
Sharon
Stayed 4 nights in Dec 2021
Response from Guest Service on 17 Dec 2021
Dear Sharon,
Nothing pleases us more than reading your review and looking at your pictures! We are so pleased that you enjoyed your stay with us and we hope to have the privilege to service you again in your next visit to San Miguel
Excellent location, nice hotel with great staff.
This hotel needs a better wifi system, this doesn’t work, stayed in this hotel several times, and same problem.
Mario
Stayed 1 night in Nov 2021
Response from Guest Service on 11 Nov 2021
Dear Mario,
Thank you very much for your continued preference, we love having returning clients to our hotel. We know that wifi service is terrible, we have tried with routers and more but the walls are just too thick. We will try to look for other solutions.
I stayed there for my daughter's wedding. I had a few requests unrelated the hotel and they were super helpful fulfilling them. The Manager and staff are so friendly. and professional. I felt so invited and special. The location is perfect for central of the city. So many little places to sit and relax through out the hotel, great atmosphere. I want to come back and stay again.
Mike
Stayed 3 nights in Oct 2021
Response from Guest Service on 12 Oct 2021
Dear Mike,
We are very pleased to read that you had a great stay with us. We do have a super friendly & helpful staff, we go beyond our daily tasks to make sure our guests expectations are exceeded. We would be honored to serve you again, so please come back soon!
Absolutely Spectacular!
It's part of the Hacienda to the Cathedral building where Diego Rivera's neice once lived there.
Juan Carlos
Stayed 1 night in Aug 2021
Response from Guest Service on 30 Aug 2021
Dear Juan Carlos,
We are very pleased to know that you enjoyed your stay with us. Our beautiful hotel is full of history and we love that our guests appreciate it.
We would be honored to service you once again so come back soon!
Dear Nancy,
We are very glad to read that you enjoyed your stay with us and that our staff was helpful and amazing. We are always working on making our guests have the best experience always. We appreciate your preference and we hope to service you again sometime soon.
Great service, the staff was very friendly. Perfect location, beautiful hotel!
Socorro
Stayed 2 nights in Aug 2021
Response from Guest Service on 27 Aug 2021
Dear Socorro,
We are very pleased to know that you enjoyed your stay with us, that our staff was very friendly and our location is truly perfect. We hope to have the privilege of serving you again sometime soon.
Estimada Cecilia,
Nos complace ver que disfrutó su estancia con nosotros y esperamos poder tener el privilegio de servirle nuevamente.
Gracias por su preferencia
Excelente servicio aunque por el precio esperaba mas, digamos que sentí que el hotel estaba normal, lindo pero normal. Lo excelente es el servicio y la ubicación.
Maria Gabriela
Stayed 2 nights in Jul 2021
Response from Guest service on 28 Jul 2021
Estimada Maria Gabriela,
Agradecemos mucho su preferencia y sus valiosos comentarios que nos ayudarán a mejorar nuestros servicios e instalaciones.
Dear guest,
On behalf of Casa Rosada and all its staff we would like to thank you for choosing us as your lodging option in San Miguel. We are very pleased to know that you enjoyed your stay with us.
Dear guest,
On behalf of Casa Rosada & all it’s staff we would like to thank you for your preference and we are very pleased to know you enjoyed your stay with us and we hope to have the privilege of serving you again.
Great central location, beautiful space, very helpful staff, air conditioning a big plus, loved everything except the sound of the church bells very early in the morning.
Tatiana
Stayed 2 nights in Apr 2021
Response from Guest service on 23 Apr 2021
Dear Tatiana,
We greatly appreciate your preference and your valuable comments. We understand that church bells can be a bit annoying, but it is part of San Miguel folklore and that is why we provide earplugs as we understand that it can be a bit of a hassle. Thank you for your understanding and we are very pleased to know that you enjoyed your stay with us. We truly make a big effort to try to exceed our client´s expectations and do whatever it is in our hands to do so.
Dear William;
We are glad to know that you had a great stay with us and that our staff was friendly & helpful. We work very hard on all the things you mentioned, so we are motivated to continue doing our best in all areas. We hope to have the honor of serving you again.
Good attention to details, anything that we need anytime they're were always willing to help, good recommendations to places to go, and very clean and nice and good food thare as well.
Robert R Loaiza
Stayed 3 nights in Aug 2020
Response from Guest Service on 22 Aug 2020
Dear Robert;
We are very pleased to read that you enjoyed your stay with us. It will be our honor to serve you again in your next visit to San Miguel. Thank you very much for your preference.
I checked this hotel out on a previous trip to San Miguel ( I go as much as I can) and thought I would make it my “it place “. Booked it to give it a try and I’m hooked !!! While it is not a modern state of the arts hotel (been there, done that) it’s an amazing place. At the foot of the Parroquia ( cathedral) in the heart of town with beautiful Mexican decor, amazingly clean rooms, incredible breakfast and A+++ personnel/ staff including the night guard. I have stayed in more than 15 hotels in San Miguel and I would go back to Casa Rosada on all my future visits.
Maria
Stayed 3 nights in Feb 2020
Response from Guest Service on 2 Apr 2020
Dear Maria;
Reading your review; specially in this hard moments, is incredibly motivating to us to continue offering the best service we can and improving every day.
It will be our honor to serve you again in your next visit to San Miguel, hopefully it will be very soon.
It is near to all my tourist needs. Shopping ,Starbucks, restaurants, etc. it is a pleasant hotel
Verified traveller
Stayed 2 nights in Feb 2020
Response from Guest Service on 3 Mar 2020
Dear Guest;
We are very pleased to know you had a great time with us. Thank you for your preference and specially for your review. Hopefully we will serve you soon!