Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Sydney, Australia

Excellent all round!!

Posted 09-Oct-2014
Pros: Everything!! The staff make it a fantastic place to stay. Location is excellent, right on the Jardin de la Union which makes it central to everything.
From the moment you arrive to the time you leave you are thoroughly looked after by the most amazing staff at Hotel Boutique 1850. We mainly dealt with Betty and Fernanda and they both went out of their way to make our stay as enjoyable and informed as possible. All of the staff are friendly and take pride in their exceptional level of service. The hotel is very comfortable and clean and has a lovely internal lounge. The roof top bar provides a stunning view over the city and has a good range of cocktails and other beverages. We had an internal room which was well air conditioned and quiet for sleeping. I would definitely recommend this hotel.
5 out of 5
Recommended
for Couples
by Francisco from Mexico

Right in the middle of everything

Posted 25-Jul-2014 on Hotels.com
Staff was ver helpful and gave fantastic dinner suggestions. They help carry our luggage since our car was 3 blocks away. Plus it's right next to the only Starbucks in town.
Comment from Hotel Management
04-Oct-2014 by General Manager, Hotel Management
Dear Guest, Thank you very much for the time you took to share with us your experience, here in Guanajuato 1850 Hotel is your home, hope you can come back soon.
5 out of 5
Recommended
for Everyone
by Gerry from Arizona

I really am speechless...

Posted 16-Jun-2014
Pros: Staff, location, uniqueness, just about everything...
Cons: Nothing that I can think of right now.
Location: It is in the middle of the city, right on Jardin de la Union, so it's within walking distance to everything.
Don't get fooled by the title. I really am speechless with how wonderful this hotel is. I have stayed in a lot of hotels throughout my life, try to vacation as much as I can. But this hotel by far is the best I've stayed in. Truly a real treat for me and the wife. The staff is absolutely amazing, to the point that they knew us by name by the 2nd night. They always went out their way to make sure they said "Hello, Good Morning, Good Night, Have a great sleep!". Everyone in reception/concierge is absolutely wonderful. The same goes for all the bell boys. This hotel is a boutique hotel, which means is small but big enough to satisfy your vacation needs. Each room is unique and that makes it wonderful. The pictures you see online is really what you get. I really wish I had the ability to describe everything but all I can say is just go an experience it for yourself. Oh and one more thing, the location of this place is absolutely amazing.
Comment from Hotel Management
01-Aug-2014 by Barbara Vargas GM, Hotel Management
.Dear Mr. Gerry, We do not have enough words to let you know how apreciate the comment that your share with us, that is exactly what we want, that you live an amazing experience and enjoy Guanajuato and the 1850 Hotel, we work very hard every day to give you all that you deserved. it´s a pleasure when we have nice people sharing with us your stay. Once again thank you very much and please let us be part of your trip one more time, we´ll be waiting to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 26-Apr-2014
Would stay here again. Nice comfortable bed. Excellent hotel staff.
Comment from Hotel Management
01-Aug-2014 by Barbara Vargas GM, Hotel Management
Dear Guest, We are very happy to here your great comments about 1850 hotel, thats the reason why we continue working very hard, to give you the best experiencé and service. Hope we can see you soon! Kind Regards
5 out of 5
Recommended
for Families
by A verified traveller

Nice Boutique Hotel in Guanajuato

Posted 31-Mar-2014 on Hotels.com
Amazing location right in the main town square. Room facing the interior was extremely quiet. Would have liked windows facing the square. But, the trade off would have been more street noise. Great service!! We were allowed to select from various rooms and were upgraded to a very nice suite. Concierge service was tops! Great set up of town tour and restaurant recommendations. Would stay again!
4 out of 5
Recommended
for Everyone
by J&D from Calif.

Perfect location.

Posted 21-Mar-2014
Pros: Staff.
Cons: More lights in room.
Location: Best. Anything you desire.
Best location in Guanajuato. Staff excellent. Rooms dark because of poor design. No restaurant, connected to a Starbuck's. Nice lounge on roof.
5 out of 5
Recommended
by Jan Bakes from Chicago

Wonderful Hotel

Posted 22-Feb-2014 on Hotels.com
This brand new Hotel (2 years old now) oozes with luxury. From the beautifully appointed rooms, high end sheets and towels, excellent quality toiletries and quiet rooms, we will always stay here when in the city.The staff of young trilingual staff was enthusiastic and helpful. It's a lovely Hotel right on the jar din.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo, Japan

Wonderful time

Posted 27-Jan-2014
Perfectly located right by Union de la Jardin. Very friendly staff. I was traveling alone, but everybody there made me feel welcome and at home. I stayed at Natalia, the room was very clean, the bed was very comfortable, and the internet was fast!!
2 out of 5
by JEH from Chicago

great location but overpriced and underwhelming

Posted 13-Jan-2014
Pros: location
Cons: see above.
Location: hotel is on the Jardin Union in historic section of the city. Charming area, with restaurants, museums, University of Guanajuato and theaters nearby.
hotel forgot to send car for airport pickup on arrival, despite prior email confirmation -- and initially hotel desk even tried to claim there had not been confirmation. Then they switched my first night from the "jr suite" I had booked to an "upgraded" room, that had a strong sewage smell. When called on it, the hotel staff acknowledged the presence of this strong unpleasant odor. Hardly an "upgrade". (The smelly room is called "Cynthia" and I believe it is, not surprisingly, frequently available.) It is offensive for the hotel to keep renting it without disclosure of the smell, and even worse, to clam that it is an "upgrade." The rom I booked was sold as a jr suite, but it was tiny, very dark with very small bathroom. Evidently the presence of a single chair and small coffee table qualified it as a "jr suite" at a cost of over $3000 MX per night. Front desk and concierge were very friendly, house keeping excellent and the location was unbeatable. However, overall, the hotel is greatly overpriced and was a disappointment.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 01-Jan-2014 on Hotels.com