Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by ida from ecuador

Nice hotel

Posted 07-Jun-2014
Hermosa ciudad. En Guanajuato México y el hotel muy recomendado
Comment from Hotel Management
29-Jun-2014 by hermano, Hotel Management
Dear Ida , we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon
Comment from Hotel Management
23-Jun-2014 by hermano, Hotel Management
Estimado huésped Muchas gracias por su calificación de 5 estrellas esperamos que regrese pronto
Comment from Hotel Management
17-Jun-2014 by hermano, Hotel Management
Estimada Huésped agradecemos por sus buenos comentarios, esperamos seguir contando con su preferencia en su próxima visita a nuestra hermosa ciudad, que tenga un buen día
Comment from Hotel Management
12-Jun-2014 by hermano, Hotel Management
Estimada Huésped a nombre de todos los que trabajamos en este su hotel Holiday Inn Express Guanajuato, permítame agradecerle por sus buenos comentarios , queremos que sepa que para nosotros es muy importante el que usted tenga una buena experiencia durante su estancia , le deseamos lo mejor para usted y su familia, regrese pronto.
5 out of 5
Recommended
by Akira Osuga from California

Good for business

Posted 17-Mar-2014 on Hotels.com
I stayed one night for a meeting with a client. I arrived at around 14:00 but hotel reception desk kindly accommodated me a room. Wifi worked normal. The staff is friendly. Maybe not extremely good for sightseeing but for business it is good enough.
Comment from Hotel Management
12-Jul-2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
4 out of 5
Recommended
for Everyone
by Alon from mexico city

Posted 01-Jan-2014
Cons: Repair the elevator, and keylock too noisy when you close the door
Comment from Hotel Management
13-May-2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
Comment from Hotel Management
10-May-2014 by hermano, Hotel Management
Muchas gracias por su calificación de 4 estrellas esperamos mejorarla en su próxima visita
4 out of 5
Recommended
for Families
by A verified traveller

Holliday Inn Express Guanajuato Mexico

Posted 01-Nov-2013 on Hotels.com
Hotel is truly better than average, great pool , clean, nice. Buffett breakfast was very complete and superb. Surprisingly great value. The hotel is quite far from the downtown area but walking distance to the bus terminal.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 04-Oct-2013 on Hotels.com
Everything was excelent with the exception that in sunday morning was too much noise in the pool area
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place with excellent breakfast

Posted 18-Sep-2013
Pros: very clean and great service
it was a very good experience, we spend couple day here and I forgot some documents and they did the extra mile to help me and sent me overnight my documents, the service was great
3 out of 5
Recommended
for Business Travellers
by Jason from Detroit

It was Ok, but no hot water

Posted 10-Jun-2013 on Hotels.com
The good: Clean hotel, comfortable location, nice welcome. The Bad: Bed was hard, no hot water in the morning (ran out?), and breakfast was understaffed. Bottom line: Fine to stay at, but not my first choice for the area if I were on vacation.
4 out of 5
Recommended
for Other
by Mark from Arizona

Nice comfortable accommodations.

Posted 09-Jun-2013
Pros: Quiet and comfortable.
Cons: Tea selection. More variety of foods, we stayed a week and the same scrambled eggs day after day gets old. Add some Pancakes and French Toast.
Location: Hit the town for photos!
Everything about this place was fine. My only complaint which may not be a concern to most guests was the lack of Black Tea in the breakfast buffet. They had many other teas, just no black. Also, I like to use a washcloth in the shower and they don't provide those either.
5 out of 5
Recommended
for Families
by Enrique from Arizona

Great hotel

Posted 03-Jun-2013 on Hotels.com
Great hotel and great customer service
5 out of 5
Recommended
by gl from United States

best hotel

Posted 20-May-2013 on Hotels.com
Thank you. We really enjoyed our time at this hotel. We especially are grateful to have a chapel for our Mass. Definitely we will book this hotel again next time.