GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Junior Suite - European Plan
|
|||||||||||||||
| |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green & Mean (it) thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Property Amenities
Rooms
Guestrooms at Hacienda El Santuario Centro are individually decorated and furnished in an elegant and modern Mexican colonial style. Offering cable TV and CD players. All rooms have private bathrooms and hair dryers. Complimentary bottled water. Personalized service. Art work all aroud the hotel, sculptures and paintings.
Room Amenities
Dining
Hacienda El Santuario Centro has 1 restaurants serving breakfast only. Room service during limited hours is available from differnte restaurants around the area. Guests are offered a complimentary continental breakfast.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hacienda El Santuario Centro
of guests recommend
out of 9 reviews
You may be required to sign in to verify your stay.
Showing 1 - 9 results (of 9)
“We would stay here again.”
The hotel courtyard was nicely landscaped and the bougainvillea were beautiful, they attracted both butterflies and hummingbirds. Art works by local artists were placed throughout the hotel. The hotel staff were great and patient with our Spanish. Some of the staff spoke English well which helped. The room was very nicely decorated and furnished. The bed and pillows were comfortable and the overhead fan provided sufficient cooling. The continental breakfast was excellent and the other breakfast menu was also quite good. We were especially impressed by Abraham, who was our waiter and went out of his way to suggest places to eat, provide directions and help us with our Spanish. He was always ready with a smile and eager to improve his English. Overall we were very impressed with Hotel El Santuario Centro and would recommend it to anyone who desired a quiet, comfortable and clean place to stay while in San Miguel de Allende. Hotel was approximately 3 blocks or a 10 minute walk to the central plaza, El Jardin.
“Loved it”
The hotel was absolutely beautiful. The courtyard and all the decorations were so peaceful and beautiful- much more so than the photos online. The location was great- a few minute walk from the center of town and in a very safe area. The staff was so helpful and attentive- this really made the stay wonderful. Breakfast was great and all of the room accommodations were on par with what I was expecting. The only thing which was a bit of a hassle was that there is no filtered water at the hotel, so brushing your teeth needed to be done with bottled water. The hotel provided us with as many bottles as we needed, however, which was very convenient.
“Its convenient, but expensive”
The hotel was as promised; the online reviews were warned about the included breakfast, but we found that the hotel was very willing to serve us what we wanted for breakfast. They were also helpful in arranging cabs, tours, etc. We might now stay there again, beecause there are other places just as nice (or nicer) that give a bit more value for the buck; however, it was very centrally located and close to all of the wedding-related activities we particpated in that weekend. The staff were VERY helpful.
“Overpriced and underserved”
Surroundings are beautiful, has a great potential, but no caring hand... Fountain is not working, restaurant is closed - looks like forever, dirty spots on the carpet, water does not drain properly. Breakfast deserves a special note. They started "serving" at 8:30 instead of 8:00 as we were told at check-in. It was served by the recptionist herself who did not speak a word of English. Although there was a loud cooking noise coming fron kitchen - after waiting 10 minutes we were given a cup of coffee, another ten minuts later - a glass of juice, yet another 10 minuts - 2 burnt pieces of toast with 2 pieces of butter arrived, another 5 min - after a special request - milk for coffee arrived... Way overpriced for such a service.
“Hotel was very quiet, friendly and extremely convenient.”
The only compliant I have is the same one I read on reviews prior to my stay. The restaurant was hardly ever open but it worked out fine since there are great places to eat within a 5 min walk from the hotel. Unknown to me but this hotel was on the "quiet side" of the square area and while noise reigned supreme a mere few blocks from the hotel, within the confines of the courtyard and our room we never heard a thing in the evening - or even the afternoon. We would stay again...and again.
“Great location, other than that mediocre”
Location was great however the continental breakfast left much to be desired. Basically O.J. and toast. Everytime we asked about the sweet bread we were lied to and told they ran out (even though we were the first one's there)or it was "on it's way" but never arrived. The hotel had a restaurant but it never seemed to be open? Other than the little "white lies" from the guy at the front desk the hotel was very clean, very quiet and like I mentioned before, a great location. Good value for the money.
“Terrific”
Very charming.
“Planning to go back.”
hotel was rustic. very old and full of character. the help was a 5 everyone was friendly and helpful. the meals were excellent.
“Disappointed”
Definately not 3.5 starts. Stained wall to wall carpet in the Presidential Suite - need I say more! Hotels in this artist community are very decorative, artistic, and stylish. Standards need to be raised to be successful in SMA. I would give it a 2.5 at best.
“Muy buena opción”
El hotel tiene una ubicación inmejorable, muy cerca del centro pero a la vez con una tranquilidad que te permite relajarte y descansar. Aunque incluye el desayuno continental, les sugiero desayunar en otro lugar ya que la comida no es de lo mejor. Sin embargo en general es un hotel muy recomendable y la amabilidad del personal es excelente desde el momento de llegada. No cuenta con estacionamiento pero puede pagarse una pensión o dejar el auto en la calle si encuentran lugar. Las habitaciones cómodas y con lo necesario para pasarla bien.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by
, the world's leading source of hotel reviews.
Terraplen 42 Centro San Miguel de Allende, 37700 Guanajuato
Nearby Points of Interest
Location Highlights
The preferred airport for Hacienda El Santuario Centro is Leon, Guanajuato (BJX-Del Bajio) - 76.9 km / 47.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
San Miguel de Allende, Guanajuato, Mexico:
Terraplen 42 Centro San Miguel de Allende, 37700 Guanajuato
