The overall look of the hotel is outstanding. The pool and surrounding landscaped areas are magnificent. Our room was excellent and the view was stunning. The ladies that took care of our room did an excellent job, they were polite charming and made sure we were satisfied in every way excellent room service . were awesome in every way, good service, very helpful; they went the extra mile to make sure we were pleased. The food at the restaurant was excellent. All together an unforgettable experience.
The hotel staff was very professional, customer oriented, very polite it seemed every person knew our names and treated us with respect and admiration. We definitely couldn't choose a better place to celebrate my birthday and our anniversary we were given complementary happy birthday desert and cocktail with a lovely note in our room.
Our room was excellent and the view was stunning, everything in the room was clean and in good working order great coffee, all the amenities were outstanding, the bed was confortable, the bathroom had plenty of room and very clean.
from:the Urgile's Family you made every day very special I wish we can stay longer but we are leaving tomorrow we didn't want to leave without saying Thank you!
walter urgiles from new York
Exemplary luxury and service in a pristine setting Set on a slender Pacific isthmus, fringed by gold-sand beaches 45 minutes …More
The hotel is simple and doesn't propose any activity but the location is perfect, the rooms are clean and quiet and the staff is very helpful and present. The food is good and served in buffet so there is choice ! View on ocean and the monkeys like to come tell us hi !
It was very nice, it is tucked away, not right on the beach but a close walk to it. Very friendly staff, and very nice just to hang out at. You can walk down a pathway to downtown and easy access to excursions, restaurants and bars.
The location is great landing in Liberia. It is right on the beach. Full of trees birds and butterflies. We loved it so much we came back on our last night of the trip even though we didn't plan to. It is a real paradise
Be prepared to be enchanted! The rough road leads to an amazing hotel with even more amazing people. This was a family vacation with our two older teenage children. From the beginning until the end, it was a vacation of a lifetime. We were greeted in the parking lot by a friendly face who turned out to be our concierge - this was a wonderful surprise! After our long journey, he recognized that we were hungry, and so he escorted us to the restaurant for a relaxing lunch and complimentary drink - oh, by the way, he checked us in as we gazed over the beautiful ocean view. The next trip was to our 3 bedroom villa that I can only say was amazing. The kids wondered if we had become rock stars since we left the States... yes, it was that amazing. The 1st night we thought we heard a gorilla... turned out to be a howler monkey - a veryLOUD howler monkey. By the end of our 1st day, our teenage son declared that he would have to stop saying everything was amazing because, well, everything was amazing! Our trip was filled with encounters with a truly caring and courteous hotel staff, first class food and accommodations, views to die for, wildlife sights and sounds from National Geographic, and did I mention the amazing people? We would return to Punta Islita in a heartbeat, and we actually discussed the need to start playing the lottery with the hope of returning to beautiful Costa Rica sooner vs. later. It is truly PURA VIDA!
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