Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by New Yorkers from NY

Great staff, great activities, BUT...

Posted 21-Jun-2014
The mountain resort is perfect for people who love to hike and explore the nature. Borinquen has the best even according to tour guides of different companies. It has one of the tallest Ziplines in Liberia, trust me, I'm not afraid of height at all but this one scared me a little. We did white water rafting, horseback riding and 13-platform Ziplines. The resort offers tours which are within the property except the white water rafting which is on a different resort, but can be arranged by the staff of Borinquen for you. The BUT sides are: far from town, transport is $80 from airport (one way), no convenience stores around and so you have to buy foods and supplies from the property which, to me, are very expensive. A can of Coke is $3! Overall, I'm giving it a perfect score because despite the expensive supplies/foods, the property is worth your vacation, locals are very polite and always smiling, the staff are very, very hospitable and I can consider them as one of the nicest people on earth, from front desk to restaurant to gardens, all Costa Ricans within the property will make you feel you're part of the family. Diana, Fabian, Heiner, Randy, Luis, Harry, there are a lot of names to mention here and these people of the property deserve a great recognitions from the owner, a recognition that has already been given to the property. Pura Vida!
5 out of 5
for Everyone
by James & Billy from Boise

Relaxing get away in the mountains.

Posted 17-Jun-2014
Pros: Peaceful and quiet. Very secluded and did not feel rushed with anything.
Location: The location is very secluded and out of the way at the end of a mountain road. Once there it is best to stay put. Activities available on site.
Wow! What an incredible resort. Very relaxing and secluded. Pool, hot tubs and volcanic mud baths were incredible. Great nature walks around the resort with lots of animals to see. The staff were all very attentive. Zip lining and horse back riding were great. Meals were very good.
4 out of 5
for Everyone
by A verified traveller from Leeds, UK


Posted 26-May-2014
Sadly, I can't recommend this very pleasant and secluded mountain resort as an ideal "destination wedding" location because of the unreliable on-site wedding co-ordinator. She failed to deliver what she promised; e.g. wrong flowers, delayed transport for bride and groom; she was always un-available and rarely on-site. The venue/location is perfect for weddings, but the on-site support to make it happen and run smoothly sucks...it almost ruined our wedding nuptials.
4 out of 5
for Everyone
by D from Saskatchewan, Canada

Quiet relaxing resort in nature's wonderland

Posted 06-May-2014
Pros: Mountain setting in the forest, seclusion, privacy, quietness, good facilities, great staff, nature sounds at all times of the day and night.
Cons: Safety-hard hats not up to standards. Front desk staff didn't always give correct information (mini-bar costs, what to wear on trips)
Location: Road to hotel bumpy and took almost an hour to get to from Liberia. Activities on-site included horseback riding, ziplining, ATV rides, tours of site
Stayed 9 nights at the resort (April) and it was beautiful. My boyfriend and I had the pool/hotsprings/mudbaths to ourselves more than once. It felt like heaven! The setting is in the mountains surrounded by the most exceptional greenery imaginable. We heard howler monkeys and birds chirping throughout our stay. The night sounds of the rainforest were remarkable. The deluxe bungalow with king bed was stellar. Need to be in good shape to get to your rooms as the property is on a significant hill. There are hotel staff with golfcarts available for transport if you are unable to make the trek. The restaurant staff was exceptional and we got to know them on a personal basis as we were frequent customers. Since you are an hour out of Liberia, the restaurant is your only option for meals. Food was good in general. Loved the "typical costa rican breakfast". The pool was warm and the swim-up bar was awesome! Smoothie drinks with fresh fruit were heavenly and only $3 without alcohol. My boyfriend was reluctant to try the mudbaths but loved it after his first try. The spa was under renovations so unfortunately I didn't get to try any services. We went on an ATV ride thru the rainforest. My boyfriend thought the zipline was the best one he had ever been on.....super high and long runs. Horseback riding was the downfall for me as safety was not a priority. I was offered a defective helmet & left alone on the horse with no instructions despite guide knowing I had only ridden once before.
3 out of 5
by Jeanne from Long Island, NY

Isolated mountain resort far from beaches

Posted 21-Feb-2014
Pros: The bungalow was very nice and comfortable. The grounds were lovely. The Spa was clean, relaxing and professional. We enjoyed the RTV trip.
Cons: Screens should fit the windows in the bungalow. Bring and use Deet.
Location: Remote vertical resort under a volcano. Going to the beach was at least two hours one way. Activities provided. Too far too leave and come back
Lovely place with wonderful spa and adventurous activities. Reviews do not tell you how far it is or about the perilous road there off the highway. It is also a lot of vertical walking to get from place to place, e.g., bungalow to meals, pool, spa. We rented a car thinking we could make day trips. Best to plan and stay put for the number days booked and let a service bring you into the mountains. Large tour groups are brought in for a few days and the dining room, unfortunately, coverts to buffets. We were not told we had a choice to order off the menu and in a quieter atmosphere. Would have like to see more of Costa Rica.
4 out of 5
for Everyone
by A verified traveller from nosara, costa rica

Posted 30-Jan-2014
Pros: It is in a beautiful setting. Lots of wildlife and beautiful grounds. The staff are very nice and the rooms were nicely furnished and clean .
Cons: See above -- basic maintenance of guest rooms and housekeeping needs improvement.
This hotel is in a uniquely beautiful setting -- the pictures on the hotel website don't do it justice. The spa and sauna/mudbath/pool facilities are excellent. Very relaxing. One morning we had an OK breakfast, the next morning we had a great buffet breakfast. We had dinner at the hotel one night and 4 of 5 of us had excellent meals. The 5th had a steak so tough she couldn't cut it (we were not charged for that meal). Herein lies the problem for this hotel - lack of consistency. We (5 friends) paid a lot of money to stay in two jr suites (high up on the hill for the view) -- one suite was excellent the other mediocre. The mediocre suite had a mediocre view, a shower that didn't function, termite-damaged, rotten deck/window frames, insufficient towels/washcloths, a safe that didn't work, on-demand hot water trickled into the jacuzzi so you couldn't fill it with enough water for a bath, water in the jacuzzi when we checked in (ugh), a leaking toilet, amenities were not restocked. The other jr suite was everything you would have expected when paying top dollar for a room. The issue here is not "this hotel isn't for everyone". The issue is some rooms do not get basic services.
5 out of 5
for Everyone
by A verified traveller

Very pretty hotel.

Posted 05-Sep-2013
This hotel was very pretty and the grounds were very well manicured.
5 out of 5
for Couples
by todd from Florida

The best resort we have stayed at

Posted 30-Aug-2013
Pros: Everything
Cons: The road to resort
Location: They had lots to do at resort
It was awesome the staff was the nicest we have ever come across resort was beyond beautiful again staff was outstanding
5 out of 5
for Everyone
by Henry from Ontario Canada

Nice resort nestled in the forest and mountain

Posted 25-Aug-2013
Pros: Very good location near Liberia; great Wi-Fi access in the restaurant and main entry; very good swimming pool and wet steam sauna
Cons: The staff quality is excellent; however the property needs to retain adequate staffing during peak dinner time
Location: Only 50 minutes door-to-door from downtown Liberia
Very large property; beautiful cabins; great pool and hot-spring sauna; good food
5 out of 5
for Families
by Barb from Calgary, Alberta, Canada

Luxury Costa Rican style!

Posted 13-Aug-2013
Pros: The pool area, hammock on the deck and the howler monkeys
Cons: The food and the air conditioner
Location: Stunning location high on a mountain top with spectacular sunsets and a pool area that is to die for
The grounds and facilities at Borinquen are top notch. The pool area is spectacularly beautiful and the steam room and mud baths were a real treat. Having the howler monkeys visit in the late afternoon only added to the magic of the place. Our bungalow was quite large with nice amenities and the hammock on the deck was enjoyed by all. Borinquen is truly a bit of luxury. If you are mobility challenged at all, or have difficulty walking long or steep distances note that this resort is built on a very steep hill and that you have to walk up and down to all the facilities or call for the golf carts to pick you up. The food overall was quite average and a bit of a contrast to the otherwise very luxurious experience.