Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
73% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Pohnpei, FSM

Close to beach

Posted 24-Nov-2014
Pros: close to beach
Cons: no comment
Location: close to beach, the waterworld, DFS shopping, morning jogs and much more`
easy access to trolley to DFS and more of Guam shopping
2 out of 5
by A verified traveller

Posted 01-Nov-2014
Cons: Everything
NO wifi in the room like they claimed. Dirty sheets comforter The carpet was coming up the bed was falling apart . only had a 12 inch tube tv it was just very far behind on upgrades .
2 out of 5
by A verified traveller

Posted 21-Oct-2014
Room said King, but bed was a twin. TV was the first box style TV I have seen at a hotel since 2005 and was only 19". Suprised it was color and had a remote. Air smelled of mildew. Escalator going down to the entrance was never on. Ice machine was not available. Had to get ice from the front desk. Could not control the thermostat. It was either warm and muggy (off) or 60 degrees (on). No coffee pot. Wi-fi was non-existent.
2 out of 5
by A verified traveller

Budget ONLY

Posted 08-Oct-2014
Pros: Location & room size.
Cons: Renovations & Deep cleaning.
Location: Lots of restaurants. Kmart was just up the hill.
This hotel seemed like it may have been really nice at one point, but it seems like it just got let go. The up keep is terrible. There was visible mold in my room, broken head boards, broken bathroom door, huge stain in the carpet. In the hallways the wall were peeling? up away from the floor, almost like it had flooded. One of the main elevators was "under maintenance" the whole 6 days I was there. Which required me to take my stroller and children around from the back of the building every time I needed to leave. The down escalator was also out of order most of the trip. Unless money is your biggest factor, pay more and go somewhere else.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Philippines

Poor internet in the room

Posted 01-Oct-2014
THe Hotel is nicely located on a quieter part of the island but still close to everything. The hotel premises present enough dining options. The hotel breakfast at $15 is expensive given the buffet choices. Not for business travelers. The in-room internet is horrible. I had to go to the lobby all the time for decent internet access. Even the staff is resigned to this fact.
3 out of 5
by A verified traveller

Hotel was not up to par.

Posted 20-Aug-2014
Hotel staff was unfriendly and the room was not what I had requested.
3 out of 5
Recommended
by Guamfrom Guam

3

Posted 07-Jul-2014 on Hotels.com
Shower leaking, tv too old, not much channel you can choose.
1 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 24-Jun-2014 on Hotels.com
1 out of 5
Recommended
by ccarthenfrom Guam

No air conditioning...

Posted 23-Jun-2014 on Hotels.com
Horrible stay, service, and cleanliness. Air conditioner did not work, mind you it is the beginning of summer here in Guam.
3 out of 5
Recommended
by A verified traveller

Need to get the carpets cleaned.

Posted 05-Jun-2014 on Hotels.com
Hotel is run-down. Carpets need cleaning. Needs renovation.