Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 12-Dec-2014
Okay for business travel. Not much time spent at the hotel except to sleep.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京

アウトレットに近いホテル

Posted 03-Dec-2014
どこのホテルもそうですが、このホテルも空調が効き過ぎて寒かったです。空調を切ると、室内外の温度差による結露がものすごく、丸1日は室内が湿った感じで不快でした。 ただそれ以外は、必要最低限の設備で十分な私にとっては良かったです。電子レンジが室内に有るのは良かったです。 立地としては、アウトレットに近いのでバスで1本、隣のバス停で便利。 部屋の清掃は、行き届いてるか聞かれると困りますが、不快ではありませんでした。
2 out of 5
by A verified traveller

화장실이 끔찍하다.

Posted 30-Nov-2014
Pros: 저렴하다.
Cons: 화장실 시설과... 너무 많다.
Location: 일몰과 맥주. 그리고 고뇌
화장실이 끔찍한 수준의 청결과, 시설이었다. 객실의 오프너는 없으니, 미리미리 준비하길 바란다.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Right on the ocean

Posted 23-Nov-2014
The rooms are run down badly but the location is what you are really paying for which is fantastic great pool too and the restaurant is pretty good.
1 out of 5
by A verified travellerfrom Singapore

Buyers beware !

Posted 17-Nov-2014
Pros: View
Cons: Everything....... Clean, replace sheet, remove cockroaches or charge them high rate to move someplace else, better, raze and build new..
Arriving at 5:30 a.m., there were indeed no water, no coffee, nothing but staff suggested that all was around the corner 10-30 minutes walking distance, at 5 a.m. in a place I had never been before, in the pouring rain, right !! I could not check in early, which is somewhat understandable but I was leaving the next day at 3:00 anyway, so literarily less than 24 hours there. But then, I asked to sit in the lobby for couple of hours until my meeting and then checkin after lunch.... but NOOOOOO, I could not even sit in the lobby and had to stand outside at 5 a.m. for 2 hours.... what nonsense!! So, I had to pay half the day's charge to check in early..... now the total price was nearly the same as the Hilton around the corner ! I go the room, past all the junk and cleaning supplies in the hallway to find that the bed sheet has hair left over on it. It looked like they did not bother to change the sheet from last guests stay. Well, sit and enjoy the view I say.. Going to town, there are of course no options except their shuttle which was pricy. At this hotel, the driver, hotel maid, guest services, desk staff and all was just ONE person who was not that friendly either. They did not even have my Expedia reservation, which luckily I had a print out for. Things did not improve at night either with cockroaches parading in the room. I had to sleep on 2 chairs pushed next to each other. What nightmare...
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 01-Nov-2014
Cons: WIFI service
Location: I liked that the hotel is next to the beach. The grill is nice but pricey.
WIFI service is very poor had to resort to paying for ethernet internet connection.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom JAPAN

落ち着いたホテル

Posted 27-Oct-2014
毎回利用しています。 静かで良いホテルですよ‼ ただ設備は万全なものは望めませんのでご注意を‼
4 out of 5
Recommended
for Everyone
by A verified travellerfrom TOKYO

グアムに静けさを求めるリピーターに最適

Posted 22-Oct-2014
Pros: 静か。 ビーチフロント。 夕日が綺麗。 インフィニティプール。 ビーチサイドレストラン。 ハッピーアワー。 素朴なサービス
Cons: 寝具、タオルが少々臭う。 たまにうるさい(客?従業員?不明)。 レストランが人によりサービスの優劣あり。
Location: ビーチ
ダイビング目的なので、ショップの所在ホテル(オンワード)に近く最適でした。 インフィニティプールも人が少なく、そもそも宿泊客も少なく静かに過ごせます。 朝食は隣のシャーリーズで6:30から可能(日本語メニューあり)、夕食はグリル@サンタフェで素晴らしい夕日を眺めながら楽しめます。 味は・・・当たりはずれあり。 最近大きく綺麗になったスーパー「ペイレスマーケット」も歩いて10分、何でも揃います。 フロントも、こちらの要求には誠意を持って対応してくれます。 シェラトン、ヒルトンなど日本人好みのホテルを希望する方には不向きです。 逆に、もうグアムはなんべんも来てるしホテルロードの喧噪は嫌い、ゆっくりマイペースでグアムを楽しみたいと言う方には最適と思います。
3 out of 5
Recommended
by Betsyfrom California

An ok place to stay.

Posted 14-Sep-2014 on Hotels.com
This hotel has a bunch of potential but has not been maintained. The adjacent beach is a wonderful place to wander around in both low & high tidal times. Our first room was in the basement (first floor) and had a toilet that was not just leaking, but flowing like a fountain. The lamp was broken where the light bulb was connected. (Seems like the maids should have been told to notify someone about these type of problems.) The draperies had tears in the blackout material which is important when you arrive early in the morning and need some sleep time. Since we arrived at 6:30am, they did allow us an early check-in time for a $30 fee. The maintenance man was not able to fix the toilet with a new flapper so we were moved to another room on the 2nd floor. It was in better shape but had the same drapery problems. The pool was beautiful and maintained very well. The workers were all very helpful and very pleasant.
3 out of 5
Recommended
for Everyone
by A verified traveller

it is what it is

Posted 10-Sep-2014
hotel was fine close to airport near the outlet malls, but it is at then end of the trolley's so logistically not great if you don't have a car and rely on the shopping trolleys it is on the agana beach which seemed quite quite off in the distance was more water sports and at the neighbouring hotel there seemed to be lot's of action and a water sports center. Breakfast was fine one day buffet other day too few guests so went a la carte, nothing spectacular but you won't go hungry and appropriate for room price. I was irked that when I asked about shopping malls getting into town they offered the hotel drop/off pick and failed to mention the trolley stop a 3 min walk away Guahan and the Sirena was literally up the hill from the front door. My bad for not doing more research and not asking further, but I do find that deceptive.