Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
88% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from MT

It takes a bit time to get to the shopping center.

Posted 07-Aug-2014
A tropical storm came and I couldn't get out of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Less of a Resort than Expected

Posted 06-Aug-2014
Pros: The staff was amazing.
Cons: The upkeep of the grounds and facility.
Location: The beach is right there, pool is clean and sunny, and walking distance to nice shopping. This is also a stop on the bus lines.
For the price, I was expecting a little more. With a hot humid climate, more needs to be spent on upkeep. The pool was just that a pool, not much of a resort pool as their name would indicate... "Holiday in Resort". The staff were friendly and accommodating and made the stay more enjoyable. Beach access was limited... again... upkeep to the grounds would add to the experience. The staff was excellent and they were working with what they had... the owners need to reinvest in their property.
3 out of 5
Recommended
for Everyone
by A verified traveller from B

Its alright, liveable..(;

Posted 12-Jul-2014
Great staff, nice people! (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((=
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 30-May-2014
Pros: Nice location , nice food
Location: The hotel is near DFS, Sand castle & so manynice attractions.
We had good time staying at this hotel. Accessible to transportation, nice staff, good food.wifi connection was ok.
2 out of 5
by A verified traveller

Old hotel in need of updating

Posted 21-May-2014
Pros: The staff was friendly and the California Pizza Kitchen is downstairs.
Cons: Renovate the rooms!!
The pictures are not at all representative of the rooms. They must have been taken 20 years ago when the rooms were nearly renovated. The tub was stained as was the carpet. The beds were hard and the TV is last generation. This was a 3 star at best. I am not sure who gives this an excellent rating but they must not travel much. These rooms are in desperate need of a renovation and the pool is incredibly small for a building this size. The hotel is not on the beach. You have to go through the park to get to the beach.
1 out of 5
Recommended
for Families
by Fai from HK

Very bad

Posted 17-May-2014 on Hotels.com
Service is verybad, no wifi at room, really really bad situation, never had this experience before, so disappointed, Don't come this hotel,
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 10-May-2014 on Hotels.com
3 out of 5
Recommended
by Butcht from Philippines

Location

Posted 09-May-2014 on Hotels.com
The location of the hotel was good since the beach was behind it and you just have to walk and enjoy the clean beach and crystal clear water. The hotel fron itself was not that impressive. It could use some makeover at the entrance. Staff was very friendly and helpful. The rooms are somewhat old. The bathroom fixtures need change as some fittings were worn out. The bathtub did not look clean as if someone with dirty sneakers stepped in it. For our room, the "free wifi" hardly worked and we had to stand out on the balcony to get the internet. Breakfast buffet was adequate although I thought they needed some bacon and other meat products. Overall I would give it 3 1/2 stars, and I still enjoyed my stay in the hotel, and in Guam.
3 out of 5
Recommended
for Everyone
by Roy from Tokyo, Japan

Affordable Vacation

Posted 13-Apr-2014
Pros: Closeness to the beach, literally walking distance (i.e., less than 100 yards). Location on strip, walking distance from the nightlife and airport.
Cons: Condition of the hotel, the pool, the exterior.
Location: Five minutes from the Airport. Close to the K-Mart. Close to all the shopping. The Beach!
The image of the hotel is a bit deceptive, the actual hotel distance from the beach. There is a "zoo" and a building between the hotel and the beach, nothing too serious as it was still on the same property, but a bit of a let-down. The carpeting throughout the various floors should be replaced by tile or washed. The pool area should be upgraded. The rooms were great, but WiFi service could be greatly improved. Although the bulk of their tourists are Japanese or Korean, there should still be English language pamphlets for their tours. The breakfast buffet was a bit too costly for the value and variety presented. The room was clean, but the bathroom needed work. Although the Service Please sign was put on the door, often we had to call the front desk and have them send the maid service to our room to get it cleaned up. The in-house shoppette did not accept credit card (cash only), and the prices are ridiculous.
3 out of 5
Recommended
for Everyone
by Andrew from San Francisco, CA

Good if you're looking for cheap, but that's it!

Posted 13-Apr-2014
Pros: View was great
Cons: Wifi Speed, Breakfast Quality, Staff professionalism
Location: Beach is literally right there
Someone needs to train this hotel on how to manage a property. I knew going in that it wasn't a five star resort, but common, that doesn't excuse absurd policies and services. Day 1 we went to California Pizza Kitchen (gagg, but it's all that was open and close on late arrival). Upon check-in, they gave a paper that listed all of the discounts as a hotel guest. One was free dessert with two entree purchase, it said just show key card (which the hotel's key card has the California Pizza Kitchen logo on it!), and they refused to honor it without the "coupon" which we were never given. Absurd. The wifi in the hotel was atrocious. It worked sometimes, other times it didn't. Loading a simple webpage would take 10-20 minutes. The rooms were basic, but functional for a 2-3 star property. The one thing I can't figure out is why in an ocean-facing room do they not have chairs on the balcony? Never in my life have I stayed in an oceanfront resort where they just have an empty balcony. There were various other issues not worth mentioning, but the bottom line is next time I'll likely stay at a nicer property. This place is good for a day or two, but to me at least, the savings didn't justify the sacrifice. The only redemption was looking out the window and seeing the gorgeous bay and beach below.