Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom japan

Posted 27-Mar-2015
夜中にゴミ収集車が来るのでうるさいが、スタッフは良かった。 近くに何もないが車が有れば便利なところ
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hokkaido Japan

まぁ、普通なんでしょうね。

Posted 16-Mar-2015
Pros: フロントの方の対応。
Cons: 部屋内の設備で特に、カーテンレールがまともではありませんでした。 また、エアコンのルーバーの奥にカビらしき汚れも見えました。
Location: 目の前にスーパーがあります。1.3キロくらい歩きますが、プレミアアウトレットがあります。 歩く方はホテルの目の前の道路には歩道が無いので、車に気をつけてください。
帰国便が深夜だったため、メインのホテルを13時くらいにチェックアウトし、アウトレットにバス移動。 その後徒歩移動して15時にチェックイン、23時にチェックアウトしました。 フロントの方は、確かに日本語はできない方でしたが、「こんにちは」は言ってくれました。 空港まで送る車はあるか、片言の英語で質問したら、「明日ですか?」と英語で聞いてきたので、 「今日です」と答えたら「ありません」とすまなそうに答えてくれました。 代わりにタクシーを呼びますか?と言ってくれました。 気遣いを感じました。 チェックイン時にカードキーを一枚受け取りましたが、部屋にはエアコン電源用にカードキーがすでにさしてありました。 外出時に、二枚のカードキーのどちらで開けたかわからなくなったまま外出し、戻ってみると、鍵が開かなくなってました。 きっと、最初に電源用でさしてあったキーを持って出たんだと思いまして、フロントに行って「開かない」と言うと、 ルームナンバーを聞かれた後、英語で何か仰ってましたが理解できずたたずんでいると、カードキーを開くように処置してくださいました。 チェックアウトもスムーズに済ませてくださいました。ありがとうございました。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom phil

Nice hotel

Posted 03-Feb-2015
Pros: Neat and secure.
Cons: They should change the check out time to 11pm and check in time to 1am to maximize the time of stay.
Location: Its near to GPO.
I was comfortable and i enjoyed my stay. the male staff on duty when i checked in was not so friendly, and the lock of the door was not working so it was very inconvenient asking the staff to open the door for me evry time i enter the room.
5 out of 5
Recommended
for Personal Event
by Andrewfrom San Diego

getaway

Posted 12-Jan-2015 on Hotels.com
Bravo
5 out of 5
Recommended
for Personal Event
by Andrewfrom San Diego

outstanding hotel.

Posted 03-Jan-2015 on Hotels.com
Super staff..
3 out of 5
Recommended
for Business Travellers
by RONG

This traveller left a rating score only Posted 28-Dec-2014 on Hotels.com
4 out of 5
by A verified travellerfrom tokyo

レンタカーでショッピング目的の旅行に最適

Posted 22-Dec-2014
電子レンジが有ったので便利。部屋は古いものの清潔。特にベッドの寝心地は良かった。ケーブルテレビもチャンネルがたくさんあり夜も退屈しない。ホテル内のカフェの味も上々。日航などPICなどビジターOKのプールやビーチに行く予定や部屋でのんびりしたい人にここは向かない。最初からウェスティンやPIC、日航に泊まった方が部屋人数、コスト、居心地等満足出来る。目先の安さより日程や人数総額考えて選んだ方が良い。 ショッピングメインでレンタカー有りの方にはオススメのホテル。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wyoming

Good hotel with big room. Not on beach.

Posted 15-Dec-2014
Pros: Wi-Fi is fixed. Easy access to Marine Dr. for work. Staff is great!
Cons: Housekeeping could do a better job.
If you are looking for a beach hotel, this is not it. However, if you are looking for a hotel that has nice sized rooms that are reasonably clean at a good price, STAY HERE! The have resolved the Wi-Fi problems that they were having a year ago. Works great now! Parking is not the greatest. You almost HAVE to have a car to stay here. So you can go to Tumon beach/strip area where everything is, or the mall/GPO, restaurants/bars, or to work. They do have a shuttle but it is limited. Rooms are fine. Were redone a few years ago. Walls are thin. You can hear everything that happens in the room next to you, and across the hotel. We were in Guam for work for 3 weeks. Stayed here. It is a decent place. Especially for the money. If you need access to Marine Drive for work, this is one of the best places to stay. Fixing Wi-Fi was a HUGE upgrade for us. I will stay here again the next time I go to Guam. Less than half the price of the Hilton and room comfort is not that much different. If you want amenities, like ABC store, numerous restaurants, fitness center, then this is not your place. If you just sleep there and have a car, this place works great. There is a decent market across the street and a Circle K gas station a block down the road. Rooms have refrigerator and microwave and they put 2 bottles of water in your room each day. Also, if you are on an extended stay they will wash and fold your laundry for $10.
3 out of 5
Recommended
for Couples
by Paulfrom Banna,PI

cheap & clean

Posted 11-Dec-2014 on Hotels.com
AT best it was ave But it was clean , bed was ok and staff was friendly. in-expensive and just the very basics. no bells, no extras . Restaurant was closed the four days we were there .
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Manila

Nice but can improve

Posted 05-Dec-2014
Pros: Comfortable
Cons: Staff attitude during wee hours
Location: Shopping at GPO
Hotel shuttle bus was always late. Even pick up to go to the airport was late. Staff relies on one taxi to pick up different guests shuttling back and forth the airport. Male staff showed lack of interest and annoyance when asked to follow up late taxi driver.