Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom So. Cal

GDL Trip

Posted 07-Jan-2015
Overall great stay. First two nights weren't great, the room smelled like there was a leak and the room was very humid. After day 2 since we could no longer stand the odor, we brought it to their attention and the hotel staff was kind enough to switch us rooms. I will say, the beds were very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom México, D.F.

Muy buena opción

Posted 17-Dec-2014
Pros: Como plus. El hotel tiene una alberca en la que te puedes relajar un rato
Cons: El buffete debería ser más amplio y debería tener comida típica de Jalisco. En cuanto a las habitaciones, cambiar la alfombra pues tiene un olor raro
Location: Hay varios lugares cerca para comer, está súper cerca de la expo Gdl y de otras atracciones turísticas. También está cerca de Chapultepec y del centro
Son muy amables los empleados, el hotel está bonito y bien ubicado.
3 out of 5
by A verified travellerfrom barcelona

Las habitaciones no estan insonorizadas

Posted 25-Nov-2014
Viajo por todo el mundo y la verdad que no me gusto el baño y la falta de intimidad por el ruido que se oye por las paredes
5 out of 5
Recommended
for Everyone
by A verified travellerfrom R. del D.F.

Excelente opción..para estancia en Guadalajara

Posted 18-Nov-2014
Bien el hotel.. amabilidad de su personal de recepcion tiene un lobby agradable , muy bien decorado . Habitaciones confortables . Para Aplan familiar excelente opcion cuenta con restaurant , bien los alimentos..cerca de Plaza comercial y muy bien ubicado para trasladarse ia lugares turisticos .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom AJIJIC, MEXICO

Nice Hotel in Good Location

Posted 18-Nov-2014
Pros: We were impressed with the cheerful staff, particularly in the dining room and bar, and the concierge was very helpful.
Location: Close to Expo and the Del Sol mall, which is almost within walking distance.
Enjoyed our repeat stay at this hotel. Clean, comfortable room with wifi in room .
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom palm springs, ca

very nice hotel but restaurant waiters were not...

Posted 10-Nov-2014
Pros: very nice hotel and good breakfast buffet.
Cons: the waiters and hostess attitudes.
Location: plaza del sol shopping center and los chilaquiles restaurant
only complaint i have is the restaurant waiter and hostess were not polite.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom mazatlan

good business tipe hotel

Posted 29-Oct-2014
Pros: I like the location and the friendly staff
Cons: they have to make sure there are no stains on the bed sheets
Location: The convention center it is a block away and many restaurants are within 3 blocks range
Room dont have many ammenities and the bathroom are small. Beside this, location is excellent and it has everithing need it to have a good sleep. I didnt like some stains on the bed sheets.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom palm springs

Good, location, good price.

Posted 17-Oct-2014
Pros: I like that the staff was pretty friendly and helpful in directions, cabs, and printing my boarding passes. The hotel's location was nice.
Cons: The walls are pretty thin and a fridge in the room would have been nice.
Location: Centrally located, lots of restaraunts and main highway nearby.
Arrived Friday night, check in was easy, staff was polite. We self parked, which they tried to charge us for even though the sign said free parking. They waived it. The hotel is in a good location, close to restaraunts, city center, and generally well located, we were meeting family n friends all over GDL. Beware if you are driving, lots of one ways and it is rough if heading down from Lazaro Cardenas. Other than that the rooms were clean, staff was polite, they have a business center and can print your boarding passes for you which I recommend. The valet staff were very friendly, offered us assistance and directions. I only spoke Spanish with the staff so I don't know if they're as helpful in English, but most places are.
5 out of 5
Recommended
for Couples
by Arturofrom Manzanillo

Atención del personal

Posted 14-Oct-2014 on Hotels.com
En general genial todo, instalaciones, habitación, limpieza, ubicación, zona y demás. Realmente volvería a ir. Solo la atención del personal de recepción y la persona que recibio las maletas en la entrada no fue tan buena. La recepcionista me condiciono la petición de cama queen size, fue poco amable. Y el botonero se tuvo un comportamiento de desatención por la propina que le di.
1 out of 5
Recommended
for Couples
by A verified traveller

浴槽のあるホテルを探したのに…

Posted 09-Oct-2014 on Hotels.com
写真はよかったけど、予約内容と実際に与えられた部屋がぜんぜん違った。1番の目的の浴槽が付いてると書いてあったのに付いてない、キングベッドで予約したのにクインベッドだった。 文句言ったら、浴槽は改装して無くなったと…。で、妥協してせめてキングベッドにしてもらおうと思ったら、「キングベッドはもういっぱいです。」と。笑 じゃあキャンセルしますと言いたかったけど、まあ諦めて1泊しました。