Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from palm springs

Good, location, good price.

Posted 17-Oct-2014
Pros: I like that the staff was pretty friendly and helpful in directions, cabs, and printing my boarding passes. The hotel's location was nice.
Cons: The walls are pretty thin and a fridge in the room would have been nice.
Location: Centrally located, lots of restaraunts and main highway nearby.
Arrived Friday night, check in was easy, staff was polite. We self parked, which they tried to charge us for even though the sign said free parking. They waived it. The hotel is in a good location, close to restaraunts, city center, and generally well located, we were meeting family n friends all over GDL. Beware if you are driving, lots of one ways and it is rough if heading down from Lazaro Cardenas. Other than that the rooms were clean, staff was polite, they have a business center and can print your boarding passes for you which I recommend. The valet staff were very friendly, offered us assistance and directions. I only spoke Spanish with the staff so I don't know if they're as helpful in English, but most places are.
4 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Like an American hotel

Posted 10-Aug-2014
We stayed on the executive wing at around $60/night. It was the best we've found in this part of Mexico.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from TEXAS

Guadalajara Expo Hotel Stay

Posted 08-Aug-2014
Pros: Hotel was very clean, the restaurant served a good meal., the menu was not to extensive, but it was good.
Cons: You can hear everything that's happening outside the room. Very noisy. The rooms offer no privacy in that matter. They should increase food menu.
Location: I did not go out on my own as I do not know how safe it is.
For the price, overall the hotel was OK. I stayed two nights and the room was very good and kept very clean. They do not offer complimentary shampoo neither toothpaste in the bathroom. My biggest complaint is that you can hear everything happening outside the room. It was 11:00pm and I was trying to get some sleep as I had an early start. There where children running up and down screaming and laughing, which really doesn't bother me if was in the day time, but late night, it was irritating. I called the front desk to ask if they could send someone to ask for the kids to lower it, They said they where going to send someone, but I don't believe they did as the kids pretty much kept for another cool 45 minutes to an hour with their play. I believe the menu in the restaurant should have more alternatives, specially if you stay for more than three days. The counter personnel, compared to the restaurant personnel are not very helpful. I needed to print some important documents, I had no problem being billed to my room, but they did not want to help me. They told me to use their business center, which was very difficult to use their systems, and no one to assist you. Still, I would stay again as it did offer the adequate comforts when on a few days of business.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Posted 12-Jul-2014
Location: Close to Expo Convention Centre, and a short distance from the El Sol shopping centre.
We had a 5-day stay, and would definitely return. Our room was spotless, excellent breakfasts served in dining room, and all staff were extremely helpful. The location was a plus with easy access to cabs and local bus. We found the roof-top deck a pleasant space to enjoy the outdoors beside the pool.
5 out of 5
Recommended
for Everyone
by sandra from eastvale ca

NICE COMFTY ROOM

Posted 31-May-2014
I REALLY LIKED THIS HOTEL STAFF WAS REALLY HELPUL AND FRIENDLY. IT WAS ABOUT 30 MINS FROM THE AIRPORT. THE ROOM SERVICE MEALS WERE REALLY GOOD AND THERES A CONVIENCE STORE ACROSS THE STREET AND A REALLY GOOD TACO PLACE.THE ONLY COMPLAIN I WOULD HAVE WAS THAT THE CARPET WAS REALLY DIRTY BUT OTHER THAN THAT I ENJOYED MY STAY.
5 out of 5
Recommended
for Personal Event
by Alex from Chicago IL

in a very good location

Posted 23-Apr-2014 on Hotels.com
Love the stay!!! hotel is not that big, only 4 floors, but it has everything you really need and still has a good view, especially at the pool. I will stay there again.
4 out of 5
Recommended
for Everyone
by Alvaro from California

Nice surprise

Posted 31-Jan-2014
I been doing business in Guadalajara from the past 16 years, I like to stay in this hotel for the location close to the expo, I know this hotel very well, last week I had a nice surprise notice that the room been remodeled, new furniture, carpet, paint, etc. another nice surprise the bar offer you second drink with no charge, good buffet for breakfast,
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2014 on Hotels.com
5 out of 5
Recommended
by osvaldo from california

Posted 22-Jan-2014 on Hotels.com
This could be perfect if they include breakfast in the price
4 out of 5
Recommended
for Everyone
by jacob from México

Great hotel, great location great price

Posted 04-Jan-2014
I really recomend it