this hotel is , clean , nice newly remodeled rooms,the beds are new and very comfortable, the staff in more than willing to assist with anything needed, breakfast is real food , not donuts, and fruit, the water system is wonderful all properly functional , hot water, a very nice pool area on the rooftop with a great view, located in walking distance to all tourist attractions, many small home made food courts, shopping markets,. and best of all the price is rite.
We were in Guadalajara to visit wife's relatives. A taxi ride is all you need to get anywhere. The shuttle service is great. They will pick you up or take you to the airport or bus station. After one night on the street side, we asked for a room on the backside. They did so with no problem. The view of the city was nice. A shopping center is within walking distance. I would recommend this hotel.
Was attending a conference at the Riu Hotel. Price was much more reasonable here for a very comfortable room, clean room and very helpful staff. I speak no Spanish and had no problems. There was always someone at the main desk that spoke English. Excellent buffet breakfast at 85.00. Best fresh fruits ever. Fresh squeezed orange juice. Not much English spoken in the dining room so ordering other meals was more challenging. Still wait staff was patient and always delivered what was in the picture. My room was a little farther from the train tracks and there was noise but after A day I didn't notice the noise. Beautifully maintained grounds, landscaping and pool.
Plenty of parking. Felt safe walking in the neighborhood day or night.
The mineral pools and steam were wonderful and for a reasonable charge you can get a professional massage. The staff was very considerate especially Rodolfo the manager who answered our questions and made sure our stay was a positive one! We hope to return again next year!
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