this hotel is , clean , nice newly remodeled rooms,the beds are new and very comfortable, the staff in more than willing to assist with anything needed, breakfast is real food , not donuts, and fruit, the water system is wonderful all properly functional , hot water, a very nice pool area on the rooftop with a great view, located in walking distance to all tourist attractions, many small home made food courts, shopping markets,. and best of all the price is rite.
This place reminds us our Spanish heritage with high ceilings, bricks and beautiful gardens. It is a very romantic place. Here they make you feel at home. The staff is very dedicated, very friendly from the gardener to the manager.
This place is very well located, close to good restaurants, shopping centers and banks among others.
Easy to get transportation.
Nydia from Puerto Rico
Villa Ganz is a a wonderfully restored charming mansion on one of the main boulevards leading into downtown Guadalajara …More
We were in Guadalajara to visit wife's relatives. A taxi ride is all you need to get anywhere. The shuttle service is great. They will pick you up or take you to the airport or bus station. After one night on the street side, we asked for a room on the backside. They did so with no problem. The view of the city was nice. A shopping center is within walking distance. I would recommend this hotel.
Was attending a conference at the Riu Hotel. Price was much more reasonable here for a very comfortable room, clean room and very helpful staff. I speak no Spanish and had no problems. There was always someone at the main desk that spoke English. Excellent buffet breakfast at 85.00. Best fresh fruits ever. Fresh squeezed orange juice. Not much English spoken in the dining room so ordering other meals was more challenging. Still wait staff was patient and always delivered what was in the picture. My room was a little farther from the train tracks and there was noise but after A day I didn't notice the noise. Beautifully maintained grounds, landscaping and pool.
Plenty of parking. Felt safe walking in the neighborhood day or night.
Check in was very smooth, bellmen, valet parking, and concierge services were excellent. Room service was punctual, food quality was excellent. Room service delivery actually confirmed your order in front of you. This was a nice touch to insure the order was correct.
This was one of the better hotel experiences I have had anywhere in North America, let alone Mexico.
Security staff were visible, and attentive ( not reading books, texting, or talking to their buddies as you see in some places ).
Very well run hotel. I would recommend to anyone.
The mineral pools and steam were wonderful and for a reasonable charge you can get a professional massage. The staff was very considerate especially Rodolfo the manager who answered our questions and made sure our stay was a positive one! We hope to return again next year!
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