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Reviews of Courtyard by Marriott Atlanta McDonough

3 out of 5
Courtyard by Marriott Atlanta McDonough
115 Mill Rd, McDonough, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 961 reviews" "
Rating 8 - Good. 240 out of 961 reviews" "
Rating 6 - Okay. 76 out of 961 reviews" "
Rating 4 - Poor. 41 out of 961 reviews" "
Rating 2 - Terrible. 44 out of 961 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy fast checkin! Comfortable and quiet! Ran out of hot water in the shower though.
Stayed 1 night in Apr 2024

10/10 Excellent

naia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean. Staff very friendly. Close by to food and shopping. Would for sure stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service
No place to park
Stayed 1 night in Mar 2024

10/10 Excellent

Johanne B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building on the outside could use a facelift and some area in the halls the wal paper was coming off the wall near the ceiling.
Stayed 1 night in Mar 2024

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn’t have a microwave and in purchase I thought it included like the picture
Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Stayed 1 night in Jan 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

GENEVA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I made a recent complaint on my last 2 stays. The plumbing has multiple issues. The toilet doesn’t flush properly and the tub doesn’t drain efficiently. There is backup of waste in the facilities on both the Third & Fourth floors. I also made a complaint of regular contractors who frequently stay at the Courtyard by Marriott who purposely double park so no other guests can park next to them. The hotel is supposed to be smoke free but some guests are breaking the rules and are smoking in the rooms at night. Please do a Security check
Stayed 2 nights in Dec 2023

10/10 Excellent

Raleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Kimberly on the front desk was excellent. Check-in was smooth. Answered all my questions. Brilliant.
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

GENEVA

Liked: Cleanliness
The bathroom facilities needs urgent care because the facilities has plumbing issues
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept
Stayed 2 nights in Dec 2023

10/10 Excellent

GENEVA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is phenomenal
Stayed 1 night in Nov 2023

10/10 Excellent

GENEVA

Liked: Cleanliness, staff & service, amenities
The staff is phenomenal

10/10 Excellent

GENEVA

Liked: Cleanliness, staff & service, amenities
The Staff is phenomenal

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenience
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tienn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. Whenever I'm in town and family is out of town, I stay here. The property is always well kept and everyone is very friendly. It's convenient to all the shopping centers (Target, Belks, $Tree, Longhorn, Red Lobster, Wendy's, Chic Fil A. The room is always nice with a chic sofa and ottoman.The bathroom is cool, there's a divider to separate the toilet from the rest of the bathroom and they have shampoo, conditioner and body wash in case you forget. I love this place!
Stayed 2 nights in Nov 2023

10/10 Excellent

Chasity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and updated. The entire hotel and room smelled nice and clean. Would recommend!
Stayed 1 night in Nov 2023

2/10 Terrible

Bridgette

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The receptionist was very rude and unprofessional. When I arrived she didn't tell me about the property. She rushed the reservation process so she could get back on the telephone. Then when I called on Thursday morning for wash clothes she said she was busy doing operating reports. When I called and asked when the supervisor cam in she yelled and screamed at me. I had to continuously asked for room service and the housekeeper said my room wasn't on her board to clean however she cleaned it anyway. Another rush job. My experience was horrible and I don't ever plan on returning to Marriott.
Stayed 4 nights in Nov 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities
Stay at the Fairfield across the street!
I was not impressed … check-in clerk was rude; breakfast buffet was not included; housekeeping only offered every other day; and designated handicapped parking spaces inadequate.😩
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2023

4/10 Poor

Jean-Paul

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Delangley, Indpls

Liked: Cleanliness, amenities
Friendly staff very clean
Stayed 3 nights in Oct 2023

10/10 Excellent

RaKersha

Stayed 2 nights in Oct 2023

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyed
The room was very nice comfortable very clean it's just the pool wasn't working that's the only problem that I have
Stayed 1 night in Sep 2023

10/10 Excellent

Yvette

Stayed 1 night in Sep 2023

4/10 Poor

Jack

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC works great
I would stay here again. The staff was friendly and the room and common areas were immaculate. The AC was ice cold!!! The only downside is that they need to update and add USB plugs to the room. There were zero in our room not even a USB in the light stand—a minor inconvenience.
Stayed 1 night in Aug 2023

10/10 Excellent

Della, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 3 nights in Sep 2023

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Sabrina in the lounge was AMAZING . Hold on to her !!
Stayed 1 night in Sep 2023

10/10 Excellent

Randy

Stayed 1 night in Sep 2023

8/10 Good

Rajinder

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Front desk wasn't very friendly though.
Stayed 1 night in Aug 2023

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Kimberly at the front has the greatest hospitality manners. Her customer service is excellent. Can not wait to go back. From me and my husband thank you so much for recommending Sam club next door Mrs Kimberly 💗
Stayed 1 night in Aug 2023

10/10 Excellent

Gerald A.

Stayed 2 nights in Aug 2023

6/10 Okay

Evan

Disliked: Cleanliness
The property is well-maintained but the rooms were not cleaned well. My room had trash on the ground and dirty fixtures upon arrival. I later found brown and sticky smudge on the blow dryer and toilet paper holder.
Stayed 4 nights in Aug 2023

6/10 Okay

Brad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Main complaint was that breakfast was to be served at 6am. we left the hotel at 5:50am and asked if we could get a coffee. Was told in a rude manner that breakfast wasn't until 6 am. I asked if they had the coffee ready and was told no.
Stayed 1 night in Aug 2023