Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel, delicious food and superb staff.

Posted 10-May-2015
We read the reviews and decided to book a night for our stop in Greymouth. The stay at reception was very nice. Our room was conveniently located on the first floor and by the laundry. We drop of our luggage and were amazed of the cleanliness of our room. We got our wifi codes upon arrival and enjoyed a delicious dinner at the hotel. All the staff was great, they treated us like royalty at the restaurant. A girl from Malasya took care of us and she was amazing. Our good experience didn't finish there. We met Rhonda who was at the bar and just loved her. She was so good with the kids, so sweet and fun to have around. We were very happy to have chosen to stay here and fortunate to meet such great people. We had questions about what to do and the staff at reception gave us all the information we needed and helped us choose what best fit for our family. We didn't use the pool but hopefully we will in another visit.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom invercargill

Lovely hotel

Posted 10-Mar-2015
Pros: Friendly helpful staff child friendly
Location: Close to town
Came up for a wedding along with 5 other couples who all stayed at this hotel staff extremly helpful and friendly, children and some adults enjoyed the swimming pool and spa, free wi fi and no problems when needing more, would recommend this to anyone going to greymouth
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Auckland NZ

One night stay

Posted 08-Mar-2015
Pros: Presentation was good and very friendly staff.
Cons: communication from the staff after heavy rain the toilet, shower and hand basin wouldn't empty. after we told them they said it always does this.
accommodation all right but restaurant let it down. Waited 1hr for dinner after ordering then they got one meal wrong. They gave us a free drink each then gave us a free meal for there mistake. Vegetables were cold when they arrived.
4 out of 5
by James Robsonfrom New Zealand - Christchurch

Posted 16-Feb-2015
Location: Close to everything
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Faultless;
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Feb-2015
Spa was great, only $11.00 taxi to town. Great staff.
4 out of 5
Recommended
for Couples
by Louisafrom Adelaide

Fine, comfortable

Posted 28-Jan-2015 on Hotels.com
Only stayed one night but was clean, comfortable and modern. Reception staff could have been friendlier.
5 out of 5
Recommended
for Couples
by Kathleenfrom Waukesha, WI

Reasonably priced value in Melbourne

Posted 15-Jan-2015 on Hotels.com
Great place to stay. Close to free trolley. A stones throw from farmers market. Very clean, staff was more than helpful. The only disadvantage is that if you are looking for someplace other than the hotel to eat oriental food was about all you could find within close proximity. The pricing was great. Paid various rates from $115 to $130 US over 3 days. Breakfast at the hotel was fantastic!
3 out of 5
Recommended
for Personal Event
by Karenfrom Clarks Beach

Ok

Posted 13-Jan-2015 on Hotels.com
Room situated road front and across road railway line. Was told parking outside room but not enough room. Entrance looks great. As hot needed windows open but really noisy. May be better in other rooms. Amenities in room good except needed air con to close window. Staff were good.
4 out of 5
by Robin Wilsonfrom New Zealand

Posted 11-Jan-2015
Pros: Friendliness
Cons: Over priced particularly the restaurant
Location: Convenient
Facilities: Very good; Value: Expensive; Service: Excellent; Cleanliness: Excellenty; Great little hotel but food prices ridiculous
5 out of 5
by Rbert Cassonfrom Australia - VIC - Melbourne

Posted 11-Jan-2015
Pros: Clean & Modern
Cons: Next to a railway line!
Location: Close to everything
Facilities: Good; Value: Affordable; Service: Very Helpfull; Cleanliness: Pleasant;