Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Shayne from USA

Pretty and remote

Posted 20-May-2014 on Hotels.com
Very nice property along the rugged coast. Not a lot to do or see beside pancake rocks. We stayed in a Eco room. Very well appointed room. I'd stay again.
4 out of 5
Recommended
by A verified traveller

Great Location

Posted 19-May-2014 on Hotels.com
Off season stay, limited services on offer.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 03-May-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Iain from Worcestershire, UK

Great location and a comfortable room

Posted 28-Apr-2014
Pros: Location and views.
Location: Wonderful views - walks along the beach and to the Pancake Rocks
With a wonderful view over the sea, our room was as comfortable and convenient as we could have wished for. We also enjoyed meals in the restaurant. A relaxing place in which to enjoy the beauties of the West Coast.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Spike from Christchurch, NZ

Perfect location

Posted 26-Apr-2014
Pros: Location and cleanliness
Cons: Cooked breakfast selection and keeping it hot.
Location: Perfect base to explore walking tracks, pancake rocks and rest of west coast
This hotel is a perfect base from which to explore the west coast. It's centrally located in Punakaiki and just a short walk to the pancake rocks attraction. Our room was very clean and warm but the beds were quite soft so we're glad we only stayed two nights. It was great to have a restaurant on site and whilst it was quite pricey, it was to be expected seeing as it's the only place open at night. Breakfast, however, was quite disappointing. The cooked breakfast was overdone and virtually cold. We ate at 8.30 and service was till 10 so it wasn't as if we were late. The variety for continental breakfast was good. Overall though this is a great hotel for a short break or overnight stay.
5 out of 5
Recommended
for Couples
by A verified traveller

pleasant surprise

Posted 25-Apr-2014 on Hotels.com
perfect place to stay, sea, rain forest, great views, would recommend to my friends as a great place to chill out. restaurant was in a great spot. even the rain didn't ruin our stay.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great Base for Pancake Rocks and Surrounding Areas

Posted 22-Apr-2014 on Hotels.com
This place is wonderful. Kitchenette, big bathrooms, lovely scenery. I can't recommend it enough.
4 out of 5
Recommended
for Everyone
by Kimberley from Adelaide, South Australia

Great Location and Restaurant

Posted 22-Apr-2014
We had a great stay here for one night in an Eco Villa. Room was large with a great high level view. These rooms are separated from the main hotel area (reception, restaurant, bar etc) by the main road, but there is a pedestrian tunnel underneath the road which makes access easier. Could be annoying in the winter months to be further away. The location is fantastic right next to the Pancake Rocks, and on the beach where you can walk right up to some pancake rocks. We had dinner in the restaurant which was better than we expected. Beautiful food. We also were offered to dine in the bar area because they had a very large bus group in the main dining room. This was great as it was much quieter and cosier for us. The bar area was great for pre-dinner drinks with a great view over the beach. Also used the laundry facilities which was great to have, maybe a little on the expensive side. There was a little confusion with the staff about breakfast. When we checked in we were told that we could have breakfast - buffet or off the menu - ranging from $10 to $30. When we arrived for breakfast we were told we could have the continental buffet, or the full buffet. I asked whether there was another menu but the staff member didnt seem to know about this - or it was being re-written - it was unclear. She didn't seem to understand what I was actually asking for though, so reiterated the buffet options. We ended up having a buffet - still not sure if they have a separate menu!
5 out of 5
Recommended
for Everyone
by A verified traveller

fantastic views, elegant surroundings

Posted 21-Feb-2014
super comfortable room, amazing view, nice restaurant with great views and good food and service, accessible room was perfect