The owner Shirley is absolutely wonderful. Upon arriving she informed us that Expedia never forwarded our booking to them (long story short -- we are unlikely to use Expedia for accommodation bookings in future), so she didn't have a record. Thankfully it is still quiet season so there were rooms available and Shirley very kindly also upgraded our room.
The hotel is small and cosy, on a hill overlooking Hillsborough which is very pleasant. There is also a pool for a nice swim and a lovely little bar and restaurant should you wish to dine in, all they ask is that you order dinner in advance. We had an excellent breakfast -- continental with an upgrade of bacon, eggs and some fruit. All this plus a drink (coffee, tea or juice) for approx. 18EC person, in our belief this was excellent value based on the meal delivered.
Our room was on the smaller side, however very neat and tidy with a nice little balcony overlooking the hills. I understand they also have much larger rooms with kitchens which would be ideal for longer stays.
We would definitely return to this hotel in the future.