Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Can't beat it for the price

Posted 16-Sep-2014
Pros: It was clean, comfortable, and accommodating. It had an elevator so even in a wheelchair I was able to get an upper floor room which i prefer.
Cons: Being in a wheelchair I think all hotels should remove carpet. It's a beast to maneuver across and with bags in tow it is a real challenge.
Location: I was visiting family so I didn't sight-see much. Being a big football fan I did visit ECU.
I was a guest for 3 nights and my stay was excellent from beginning to end. I got checked in quickly, by a very friendly guy who was very knowledgeable about his job as well as general info about the area. I had a few minor problems with my room and he immediately addressed and resolved them. I'm handicapped and confined to a wheelchair and everything in this hotel accommodated my needs. The only setbacks were that my room was never cleaned during my stay. I'm not sure if that was my fault because I never requested it but I didn't know I had too. I did manage to get clean towels and I'm not a messy person so it wasn't a big deal for me. The other thing was that my TV went out on my last night and never came back on. I probably needed the rest more anyway but I thought that was odd. Other than that everything was great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great price and very clean and convenient

Posted 13-Sep-2014
All positive. Only negative was tv in the next room was right on the same wall as my tv, and I could hear every word spoken and the music of the movie they were watching. Bed was pretty comfortable, but if there were two of us instead of one, the mattress seemed to be a little bowed. Therefore, it would've been uncomfortable for two people.
4 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Convenient & affordable

Posted 02-Sep-2014
Despite being at full capacity the general manager went of his way to assist me with a reservation change.
Comment from Hotel Management
04-Sep-2014 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time our of your day to give feedback on your stay here in Greenville. We were delighted to hear that you had a wonderful stay during your visit. Our employees do go out of their way to ensure that every guest has a memorable experience. It was my pleasure to help you with your reservation changes. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites
3 out of 5
Recommended
for Everyone
by A verified traveller

Relatively close to ECU

Posted 24-Aug-2014
Pros: Staff was great!
Cons: Cleanliness of the room.
Location: I was there to visit ECU for grad school - did not really check out things to do nearby.
Decent place to stay - though room left a little to be desired. Carpet was stained and needed a good shampoo, but a good vacuuming would have been good, too.
Comment from Hotel Management
04-Sep-2014 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time our of your day to give feedback on your stay here in Greenville. I would like to apologize for the way the carpet looked. We are in the process of having some of the carpet replaced. We are having the carpet cleaned till it can be replaced. We are delighted that you found everything good during your stay. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites
1 out of 5
by A verified traveller

Terrible staff, very rude

Posted 22-Aug-2014
Pros: nothing
Cons: Breakfast, change staff, invest in ammenities
One of the worst hotels I have stayed. The hotel staff was extremely rude and not helpful whatsoever.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Aug-2014
Pros: Good bargain and very clean
Location: Good location for food and close to downtown
I was very impressed with how clean and comfortable the hotel was. The staff was friendly and helpful. The best bang for the buck.
Comment from Hotel Management
04-Sep-2014 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time our of your day to give feedback on your stay here in Greenville . We were delighted to hear that you had a wonderful stay during your visit and you where impress how clean and comfortable the hotel was. Our employees do go out of their way to ensure that every guest has a memorable experience. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Medical campus, Vidat, Etc...

Posted 20-Jul-2014
I went to Greenville for an interview on the medical campus. It was awesome because I was able to just walk accross the street for my interview. Didn't have to worry about parking. Also there is a jimmy johns in the same parking lot as the hotel so it was good to have quick easy food. Breakfast was good. Rooms aren't anything special but were exactly what I needed. Clean and a bed
Comment from Hotel Management
23-Jul-2014 by General Manager, Hotel Management
Dear Guest, Thank you for taking time out of your day to give feedback on your stay here in Greenville. We were delighted to hear that you had a wonderful stay during your interview on the medical campus. Our employees do go out of their way to ensure that every guest has a memorable experience. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites and good luck on your interview.
5 out of 5
Recommended
for Everyone
by A verified traveller

WHAT AN AWESOME STAY

Posted 18-Jul-2014
Pros: CLOSE TO THE COLLEGE
WE WERE THERE FOR DAUGHTER'S OREINTATION AT ECU. THE MANAGER ON DUTY WAS VERY HELPFUL IN GIVING ME DIRECTION HOW TO GET TO THE COLLEGE. HE ALSO GAVE ME INFORMTION REGARDING AREAS OF INTEREST. THE STAY WAS AWESOME- PEACEFUL- WALL ARE A LITTLE THIN, BUT OEVERALL THE STAY WAS RESTFUL!
Comment from Hotel Management
21-Jul-2014 by General Manager, Hotel Management
Dear Guest, Thank you for taking time out of your day to give feedback on your stay here in Greenville. We were delighted to hear that you had a wonderful stay with us during your daughters orientation at ECU. Our employees do go out of their way to ensure that every guest has a memorable experience. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites.
4 out of 5
Recommended
for Families
by A verified traveller from Alabama

Posted 08-Jul-2014
Cons: Mattress could be better
Location: Close to hospital, restaurants, ECU and shopping
Staff very friendly and helpful. Special thanks to lady in charge of breakfast bar.
Comment from Hotel Management
21-Jul-2014 by General Manager, Hotel Management
Dear CAP, Thank you for taking time out of your day to give feedback on your stay here in Greenville. We were delighted to hear that you had a wonderful stay. Our employees do go out of their way to ensure that every guest has a memorable experience. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Posted 02-Jul-2014
Pros: Our room was very nice and clean.
Cons: Hotel could improve their breakfast bar.
Location: Excellent location to ECU.
Our stay was for my daughters orientation at ECU. Very nice stay.
Comment from Hotel Management
21-Jul-2014 by General Manager, Hotel Management
Dear Necee, Thank you for taking time out of your day to give feedback on your stay here in Greenville. We were delighted to hear that you had a wonderful stay. Our employees do go out of their way to ensure that every guest has a memorable experience. We do hope you visit us again on your next trip to Greenville. Once again, thank you for choosing Microtel Inn & Suites.