Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

An excellent stay! Hands down!

Posted 16-Dec-2014
I've stayed here before and it was just as good as the first stay! In fact it was better!
Comment from Hotel Management
17-Dec-2014 by Jackie Director of Sales, Hotel Management
Thank you for staying with us again. We appreciate your feedback and the great 5 star review. Come back and see us soon.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom H, Concord, N C

Close to ECU

Posted 02-Sep-2014
Excellent stay, we came in town for parent weekend at ecu.Fantastic service, clean room and linens.My family enjoyed the breakfast, hot food and friendly staff.We will definitely be staying here again.
Comment from Hotel Management
05-Sep-2014 by Jackie Director of Sales, Hotel Management
Pam, thank you for the "5 Star Review" and your feedback. We look forward to seeing you again soon. Go Pirates!
Comment from Hotel Management
05-Sep-2014 by Jackie Director of Sales, Hotel Management
Pam, thank you for the "5 Star Review" and your feedback. It was a pleasure having you stay with us! Come back and see us soon. Go Pirates! ~ Jackie Listecki, Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveller

Back to school

Posted 25-Aug-2014
Pros: Staff and free breakfast.
Cons: Room updating.
Location: Great location for visiting ECU or the hospitals in the area.
We have tried several hotels in the Greenville area while there for ECU functions. The Holiday Inn Express was older but very clean. I love the big shower rather than the tub shower combo, but the tiles were coming off in some areas and the door in the bathroom had been only partially painted. These things did not affect my stay but it just made it feel like they didn't really care about the upkeep of the rooms. We only had dealings with the staff during check in and that was excellent, no complaints there. We would stay again if needed but for the price I think there are nicer, newer facilities in the area.
Comment from Hotel Management
29-Aug-2014 by Jackie Director of Sales, Hotel Management
Thank you for your review and feedback. We sincerely appreciate your comments. Our property had a complete renovation in 2014 and we will ensure our rooms remain fresh and up to date. Come back and see us soon.
4 out of 5
Recommended
for Personal Event
by Judith Stewartfrom Greenville, NC

Returning Student to ECU

Posted 25-Aug-2014 on Hotels.com
It was a very nice, clean, and comfortable hotel. We will definitely stay again!
Comment from Hotel Management
01-Nov-2014 by Jackie Director of Sales, Hotel Management
Thank you for the 4 Star Review. We appreciate your feedback. Please come back and see us soon!
4 out of 5
Recommended
by ArtRobinsonfrom NorthCarolina

nice but not great

Posted 18-Aug-2014 on Hotels.com
the people at the front was nice
Comment from Hotel Management
25-Oct-2014 by Jackie Director of Sales, Hotel Management
Thank you for your 4 star review. Please let us know how we could have made your stay great with us! Come back and see us soon! ~ Jackie Listecki, Director of Sales
4 out of 5
Recommended
for Overnight Stay Before Destination
by Stacyfrom Greenville, NC

Wonderful staff just a squeaky bathroom door.

Posted 18-Aug-2014 on Hotels.com
We ended up getting to the hotel very early and when I asked what time I could check in she said my room was ready and we could check in now, which was great. It was 11:30 am when we checked in. The continental breakfast was good and ready at 6 am and the lady working the breakfast was also very nice and helpful and got us to go boxes when we were leaving. The only issue was how squeaky the bathroom door was. I was worried about waking people in other rooms. But the room was nice and clean otherwise.
Comment from Hotel Management
25-Oct-2014 by Jackie Director of Sales, Hotel Management
Thank you for your review. We sincerely appreciate your feedback. My apologies in regards to your squeaky bathroom door, we could have fixed that in seconds if we would have known. Please don't hesitate to contact the front desk staff, as always we are here to make your stay comfortable and excellent. Come back and see us soon! ~ Jackie Listecki, Director of a Sales
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 16-Aug-2014 on Hotels.com
Comment from Hotel Management
01-Nov-2014 by Jackie Director of Sales, Hotel Management
Thank for the 5 Star Review. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NC

Nice hotel close to hospital

Posted 18-Jul-2014
Clean, quiet, easy to find. Friendly service. Free breakfast. Outdoor pool. We always stay at holiday inn express and have never been disappointed. Will stay here again if we are ever in the area. Only problem is they do not accept pets which makes traveling more difficult for our family. Hopefully one day they will revise that policy.
Comment from Hotel Management
20-Jul-2014 by Jackie Director of Sales, Hotel Management
Thank you for the wonderful "5 Star Review". We sincerely appreciate all your feedback and are glad to have you stay with us. We look forward to seeing you again in the future. ~ Jackie Listecki, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveller

Visit to CU for orientation!

Posted 26-Jun-2014
Pros: Close to everything
Cons: Bathroom shower curtain would not stay shut and ceiling of shower needs painted.
The staff was extremely friendly! Breakfast was perfect choices for someone in a hurry or sit and relax.
Comment from Hotel Management
29-Jun-2014 by Jackie Director of Sales, Hotel Management
Thank you for staying with us and the great "5 Star Review". We are excited that you enjoyed your stay with us. We sincerely appreciate your feedback. Come back and see us soon! ~ Jackie Listecki, Director of Sales
Comment from Hotel Management
29-Jun-2014 by Jackie Director of Sales, Hotel Management
Thank you for staying with us and the great "5 Star Review". We are excited that you enjoyed your stay and all the breakfast choices! Come back and see us soon! ~ Jackie Listecki, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

Friendliest Hotel Ever!

Posted 26-Jun-2014
Pros: The staff was very friendly, especially the breakfast lady. I don't know where she got the energy from, but she was so positive and helpful.
Location: It's really close to ECU and lots of food places.
The room and bathroom were clean and the beds were very comfortable. The outdoor pool stays open until 10 pm so that was nice too. The breakfast was better than a usual continental hotel breakfast.
Comment from Hotel Management
29-Jun-2014 by Jackie Director of Sales, Hotel Management
Thank you for staying with us and the great "5 Star Review". We are excited that you enjoyed your stay with us. Sue "our breakfast lady" was excited to see the comments about her. She takes great pride in serving our guests! Come back and see us soon! ~ Jackie Listecki, Director of Sales