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Reviews of Courtyard Marriott Greenville

3 out of 5
Courtyard Marriott Greenville
2225 Stantonsburg Rd, Greenville, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 801 reviews" "
Rating 8 - Good. 248 out of 801 reviews" "
Rating 6 - Okay. 68 out of 801 reviews" "
Rating 4 - Poor. 33 out of 801 reviews" "
Rating 2 - Terrible. 19 out of 801 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staffing was very Professional!
Stayed 1 night in Apr 2024
Response from Melanie on 23 Apr 2024
Thank you for choosing our hotel and taking the time to review our property. We hope you will visit us again!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Melanie on 3 Apr 2024
Thank you for taking the time to review our property and let us know how we're doing. We hope you will visit us again!

8/10 Good

Constance, augusta

Stayed 2 nights in Mar 2024
Response from Melanie on 23 Apr 2024
Thank you for choosing our hotel and taking the time to review our property. We hope you will visit us again!

10/10 Excellent

James, Avon

Stayed 1 night in Mar 2024
Response from Melanie on 3 Apr 2024
Thank you for staying with us and taking the time to review our property. We hope you will visit us again!

10/10 Excellent

Ahvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Great
Stayed 1 night in Feb 2024
Response from Melanie on 26 Feb 2024
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Aqueelah

Stayed 2 nights in Feb 2024
Response from Melanie on 21 Mar 2024
Thank you for taking the time to review our property and we hope you will visit us again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cozy, very nice staff and nice food options
Stayed 1 night in Feb 2024
Response from Melanie on 19 Feb 2024
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Clift

Liked: Cleanliness, staff & service, property conditions & facilities
Trouble free.
Stayed 2 nights in Feb 2024
Response from Melanie on 12 Feb 2024
Thank you for taking the time to review our property and we hope to see you again!

10/10 Excellent

Betty

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Melanie on 1 Feb 2024
Thank you for taking the time to review our property! We hope you will visit us again.

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful/ nice spruce up. In-room fridge was making liud knocking noise.
Stayed 1 night in Dec 2023
Response from Melanie on 26 Dec 2023
Thank you so much for choosing our hotel and taking the time to review our property. We do hope you will visit us again!

10/10 Excellent

elizabeth

Liked: Amenities
Carson at the front desk is so helpful !
Stayed 1 night in Dec 2023
Response from Melanie on 13 Dec 2023
Thank you for taking the time to review our property and let us know how our staff is doing. We're glad he was able to take good care of you. Happy Holidays!

10/10 Excellent

cynthia, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was unbelievably so nice. We were there for 3 nights, and would definitely return.
Stayed 1 night in Sep 2023
Response from Melanie on 9 Oct 2023
Thank you for taking the time to review our property. We are so glad that you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Melanie on 2 Oct 2023
Thank you for taking the time to review our property and we hope you enjoyed your stay!

6/10 Okay

Leslie, Florence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast/coffee station needs to be open before 6:30am and the bar staff needs ALOT more training and or experience. Fire pit was never on while I was there and that’s one of the main reasons I picked your hotel.
Stayed 3 nights in Sep 2023
Response from Melanie on 2 Oct 2023
Thank you for taking the time to review our property. We appreciate your feedback and will address your concerns with the appropriate department. We'll also get that fire pit ready for your next visit! Thank you for choosing our hotel and we hope to see you again.

4/10 Poor

Shawn

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The pool (one of the reasons we chose the property) was permanently closed. The air conditioning did not work in our room. There was a mysterious purple spray stain on the wall. However, the staff was great and comped us breakfasts to make up for the air conditioning on the first night... however the air never got addressed.
Stayed 2 nights in Sep 2023
Response from Melanie on 2 Oct 2023
Thank you so much for taking the time to review our property and let us know how we're doing. We apologize sincerely for the issues you experienced and will be addressing them with our staff. We do regret that our pool will not be reopening, but hope to use that space to offer our guests a comfortable place to relax and enjoy themselves. We hope you will visit again in the future!

10/10 Excellent

Anthony

Stayed 1 night in Sep 2023
Response from Melanie on 2 Oct 2023
Thank you for taking the time to review our property. We hope you will visit us again!

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Disappointing
While on the surface the Courtyard Marriott Greenville looked okay we were disappointed in the room. The bed was terribly uncomfortable. There was not enough chairs to sit in and watch TV. No microwave. No directions on how to use the TV remote. The breakfast bar in the lobby opened late to serve the guest, those employees were not courteous and you would think spending $187.70 that we would have gotten a free breakfast instead we paid $25.50 for two breakfast burritoes that were not good so we threw them away. Two bottles' Cokes were $8.25. We will not ever stay there again nor recommend it.
Stayed 1 night in Sep 2023
Response from Melanie on 25 Sept 2023
Thank you for taking the time to review our property. We apologize for the inconveniences you incurred during your visit and will address these concerns with the appropriate departments. We do hope you will reconsider and visit us again in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Melanie on 25 Sept 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

LaTina

Stayed 2 nights in Sep 2023
Response from Melanie on 24 Oct 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel, lots of ammenities, loved the firepit!
Stayed 1 night in Sep 2023
Response from Melanie on 18 Sept 2023
Thank you for taking the time to review our property. We are glad you enjoyed it and hope you will visit us again!

2/10 Terrible

Latricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023
Response from Melanie on 18 Sept 2023
Thank you for taking the time to review our property, and we are sorry to hear that you did not fully enjoy your stay. We strive to give all our guests a pleasant experience, and we do hope that you will visit us again in the future.

8/10 Good

Lonnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay, Awkward Layout
I'll definitely stay here again whenever I travel to North Carolina. The staff were all top-notch, super friendly, and attentive. The room was just ok. I love the King Bed suite but the layout, and television size were awkward and small. I couldn't lay in bed and watch tv because of an obstruction of sight, due to the wardrobe. The Bed should be there the sofa sleeper was, and vice versa. #room131
Stayed 3 nights in Aug 2023
Response from Melanie on 28 Aug 2023
Thank you for taking the time to review our property. We apologize for the tv situation, but are happy that you enjoyed your stay with us and hope you will visit again!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great
Stayed 1 night in Aug 2023
Response from Melanie on 17 Aug 2023
Thank you so much for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Jeffry

Travelled with family
Liked: Amenities
Good property
Stayed 3 nights in Aug 2023
Response from Melanie on 15 Aug 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Jeffry

Stayed 1 night in Aug 2023
Response from Melanie on 28 Aug 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

LaTonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Melanie on 1 Aug 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Joe

Stayed 1 night in Jul 2023
Response from Melanie on 15 Aug 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Carol

Stayed 1 night in Jul 2023
Response from Melanie on 8 Aug 2023
Thank you for taking the time to review our property and we hope you enjoyed your stay with us!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Melanie on 12 Jul 2023
Thank you for taking the time to review our property. We hope you will visit us again!

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Access
Stayed 2 nights in Jun 2023
Response from Melanie on 10 Jul 2023
Thank you for taking the time to review our property and we hope you will stay with us again!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Melanie on 3 Jul 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2023
Response from Melanie on 3 Jul 2023
Thank you for taking the time to review our property and we hope you will visit us again!

8/10 Good

Alicia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Melanie on 3 Jul 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean location
Stayed 2 nights in Jun 2023
Response from Melanie on 30 Jun 2023
Thank you for taking the time to review our property and we hope to see you again!

2/10 Terrible

Tara Anne

Travelled with family
I asked for extra blankets and was told they didn’t have any, I was lucky to even get bedding for the pullout in the king suite. When I booked I was informed that breakfast was included. Come to find out that it’s optional and you have to pay for it. The hotel smelled funny. I will not be staying there again and was extremely disappointed for a Marriott.
Stayed 1 night in Jun 2023
Response from Melanie on 27 Jun 2023
We are extremely sorry to hear about the issues you experienced with your stay and will definitely be addressing them with our staff. This is not our brand standard. We strive to offer our guests a clean and comfortable stay. We do hope you will visit us again and experience our property at its best.

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from Melanie on 10 Jul 2023
Thank you for choosing our property and taking the time to let us know how we're doing. We hope you enjoyed your stay and will visit us again!

8/10 Good

Kimberly, Greenville

Stayed 1 night in Jun 2023
Response from Melanie on 3 Jul 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Clean, comfortable, friendly staff, and close to the hospital.
Stayed 1 night in Jun 2023
Response from Melanie on 7 Jun 2023
Thank you for taking the time to review our property and we are glad you chose us!

8/10 Good

Paula, Hampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a great experience. The staff was very helpful and courteous.
Stayed 2 nights in May 2023
Response from Melanie on 5 Jun 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful staff. Very professional!
Stayed 2 nights in May 2023
Response from Melanie on 29 May 2023
Thank you for taking the time to review our property and for leaving such a pleasant comment. We hope you will visit us again!

8/10 Good

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Melanie on 29 May 2023
Thank you for taking the time to review our property and we hope you enjoyed your stay!

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Melanie on 4 May 2023
Thank you for taking the time to review our property. We hope you will stay with us again!

10/10 Excellent

Kimberly T

Stayed 1 night in Apr 2023
Response from Melanie on 23 May 2023
Thank you for taking the time to review our property and we hope you enjoyed your stay with us!

10/10 Excellent

Morgan

Stayed 1 night in Apr 2023
Response from Melanie on 8 May 2023
Thank you for taking the time to review our property and we hope you enjoyed your stay!

4/10 Poor

Kimberly T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Melanie on 5 May 2023
Thank you for choosing and taking the time to review our property. We hope you enjoyed your stay.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Melanie on 13 Apr 2023
Thank you for taking the time to review our property and we hope you will visit us again!

10/10 Excellent

JOEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Melanie on 3 Apr 2023
Thank you for taking the time to review our property and we are glad you enjoyed your stay! We look forward to seeing you again.

10/10 Excellent

HOYDA, Vienna

Stayed 2 nights in Mar 2023
Response from Melanie on 19 Apr 2023
Thank you for taking the time to review our property. We hope you will visit us again!

8/10 Good

Elias

Stayed 2 nights in Mar 2023
Response from Melanie on 10 Apr 2023
Thank you for taking the time to review our property and we hope you will visit us again when you're in the area!

10/10 Excellent

Timothy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Melanie on 28 Mar 2023
Thank you for taking the time to review our property and we hope you will visit us again!